Villas In Chester

Reviews

What our customers say about their holidays

• Rosemary - Verified booking

  The location is ideal for a 30 minute walk into Chester , a 10 minute drive to Chester zoo, a Morrisons about 5 minutes drive.

  Lady who I spoke to was really nice and helpful and key arrangements all good. Parking on site pet and smoke free reason we booked this property. We’ve used Skye’s holiday cottages loads of time.BUT have to say although “surface clean “the house generally inside and out needs a thorough good clean. I’m certainly not knocking the cleaner who must go in inbetween guests probably on a time scale. How often is it deep cleaned. I have several photos that I’m happy to share with Sykes. You are promoting these properties and I do not feel this is up to scratch. Yes it is very dated that’s not the issue ,but cobwebs from kitchen light which is above dining table. The cobwebbed dirty door frame as you enter into a hallway with just a light bulb not even a shade on it was NOT a nice welcome. When was this property shown any TLC . Not expecting gleaming white eaves when you open bedroom windows BUT that amount of grime and cobwebs is years worth. The basic sinks fridge etc were clean I am just explaining how the aesthetics of the property are. Assume it was a property purchased to be used as a holiday let . Appears bare minimum has been done for eg. kitchen cupboard doors have been painted but not the plynths , inside the door . Like I say I’m happy to email you my photos to show the points I am raising. You are more than welcome to publish my feedback. The complimentary milk in fridge and tea and coffee was a nice gesture I’m not a clean fanatic but seriously expect better than this.

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• Linda - Verified booking

  On arrival at the property after a long journey we contacted the owner to advise 'all okay' after quick inspection.

  However, the utility door leading to the garden was unlocked. The microwave was rusty. The toaster was dirty / rusty / burnt / plastic case melted. The kitchen sink tap was extremely loose. There was insufficient crockery and glassware especially if you wanted to make use of the dishwasher. The toilet in the family bathroom did not flush and the owner was aware of this as a laminated notice on the cistern gave operating instructions to 'pump flush button a couple of times to flush' which only produced a splash of water, not a flush. All taps were dirty at base and thick with limescale on taps themselves. Light fittings in both bathrooms were covered in thick dust. The grey hand towels from Morrisons smelt of machine oil as they had not been washed and were clearly brand new as a card label was left by a towel which stated 'wash before first use'. When adhering to instructions to strip bedding, the pillows were found to have no pillow protectors which would have prevented the brown stains on some of them. To say we were disappointed is an understatement as we thought we had found the ideal property to visit family in the area on a regular basis. This property is clearly unloved and uncared for which is a great shame.

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• Philip - Verified booking

  Poorly maintained BEFORE we arrived.

  Poor cleaning. Very poor state of ensuite shower. Extractor not working. Dirty cutlery and drawers. Dishwasher not draining properly. Radiators thick with dust. Sundry other things. If you have or will be booking this property, you need to manage your expectations. On first entry the property looked good but we soon saw the failings. The owner should be embarrassed and ashamed at the state of cleanliness and maintenance of this property that we encountered during our stay. Sykes also need to rethink their property audit strategy as, for one so close to the headquarters, this property is not value for money. I fail to understand the previous reviewer for march 2023 who praised the cleanliness. The state of the property was not such that the level of cleanliness could have deteriorated in such a short time until our experience.

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• Shehryar Tajammal - Verified booking

  A very wonderful stay, we highly recommend this property.

  The property is spacious and well appointed. The location is also convenient, close to a large Morrisons with cafe, Bache station 10-15 minutes away and Chester city centre also a similar distance. Even still, the house is located on a quiet residential cul-de-sac type street and we did not hear any noise throughout the stay. We were originally booked to stay in the property for a week, but enjoyed our stay so much we extended our stay twice, ultimately staying a total of 3 weeks. Some wonderful touches as well - we stayed over the Christmas period and the nice Christmas tree was much appreciated. The hosts are very easy to get in touch with and remained in constant contact, including offering a change of linen each week after we extended our stay. We would be happy to return if ever in Chester again.

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• Stephen - Verified booking

  Had a most enjoyable stay.

  The property gave us a great opportunity to explore Chester easily, on foot and by car being just a 20 min walk into City Centre. A very useful and large Morrisons was a 10 min walk away as was Bache station with easy parking. We also made use of a back garden to relax in at the end of a busy day. A nice little extra would be to provide a few dishwasher tablets/a cleaning product or two so that we could clean as we go like we do at home but that's just a suggestion and our personal preference. Would definitely return and recommend to others. What a great place Chester is!! Loved the shopping, zoo, cruises on River Dee, Cathedral, trip to Liverpool but be aware for beatles experience you have to book in advance. Thank you.

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