Log Cabins with Hot Tubs

Reviews

What our customers say about their holidays

• Drue - Verified booking

  110% DO NOT RECOMMEND.

  On the photos, this place looks like a nice time away, but when you are there, it’s horrendous. I’ll explain why. Entering into the cottage, we were greeted by month-old spider webs in the bathroom, bedroom and the sitting area. The bathroom contained a huge spider with baby spiders nesting on its month-old spider web - not to worry we thought, and we killed it. The next day, we were then knocked on by David (the owner) - me and my partner were half naked (privacy??) - and I spoke with him outside. He was talking about how Sykes Cottages is a rip off and then went onto mention a couple bringing a cat in a way you can tell he was about to slag them off - this was me and my partner, and I told him this. He then looked shocked as he knew that I knew he was about to badmouth me and my partner. The conversation ends a few sentences later. The following day, our hot tub started to smell like rotten eggs (a chemical reaction caused by a PH imbalance) so we told David and David responds with “it might pay you to go in the shower before you go on”, implying me and my partner are scruffs on a basic. David then comes to the cottage, proceeds to put more chlorine in it (it needed the opposite of chlorine and I told him this) and we then waited to see if it was fine. NO it wasn’t fine, it smelt like bleach and when you put your nose close enough to it, the smell burnt your throat - we didn’t go in, obviously. We then informed David that it now smelt like bleach and he then makes the same comment about going in the shower. He comes around to proceed to tell us he’d emptied it and had filled it back up. About 5 minutes after this call, me and my partner went and checked it to find that the hot tub had spontaneously heated instantly back up to 41.40 degrees - he hadn’t emptied it, but had just put the jets on - yes David, this is definitely solving the problem. After this, we waited to see if it would get any better and the answer is no, it didn’t - it got worse. We then contacted David again to get the problem sorted, and he responds with the same comment, so I hang up - he comes around, does nothing again and off he trots. At this point, me and my partner had been more than fair and David wasn’t helping anyone, so we left 4 nights early. By far out of all of the holidays I have ever had, and I have had a lot of holidays, this was the absolute worst and the absolute worst one could have possibly been - it was a literal nightmare. I preferred to be driving back home on the A1(M) at 1am than I did staying here - and to put the icing on the cake, David has not contacted us once after we left, of which evidently shows his lack of care for his customers, and his inability to provide even the slightest of decent business etiquette for his customers, or even himself. Some things I haven’t mentioned: 1. The cottage hadn’t been cleaned in months and this was evident by the stains left in the bathroom, the month-old cob webs and the crumbs that were already on the floor, 2. The bed is rock-solid and doesn’t have a duvet - if you like sleeping like a normal person, go elsewhere or if you must go here, bring your own, 3. David watches you like a hawk and everything you do - don’t expect privacy with him, and almost certainly don’t expect him to help with anything - if he appears to be “helping” it’s simply to spy on you, 4. If your hot tub smells horrifically of chlorine/bleach, do NOT go in but also do NOT expect David to fix the issue - you may as well go home, 5. The TV’s aren’t smart TV’s, they are free view normal TV’s and this is a form of false-advertising, 6. Take all other ratings with a pinch of salt, it is unbelievable that anyone else has experienced a nice time at this place as it was literal hell for us. It’s a true and absolute disappointment and shame that genuine customers looking for a nice place to go away, kick their feet up and relax away from stress and build life-long memories are duped into this nightmare of a holiday by and with David. Please trust me when I say this: IF YOU HAVE OPTIONS OF WHERE YOU GO, DO NOT GO HERE - AND DO NOT THINK ABOUT GOING HERE IF YOU DON’T HAVE OPTIONS - IT’S A MASSIVE WASTE OF MONEY AND TIME. From all of that has happened, I will be making a formal complaint to Sykes and obtaining a full refund.

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• Marion - Verified booking

  From the moment we arrived, the view from the quaint road was a sight to behold.

  The two properties against the wooded backdrop and luscious green fields. Chickens and fresh eggs daily. Thanks to the hens, for letting us collect their bounty. The welcome pack and sweets was a lovely touch, something for the big & little kids in our group. The property is spacious, inviting whilst homely. Every small detail has been carefully thought out. No fighting over sockets for phones, tablets etc. Layout is extremely well thought out. Heating controlled at the flick of a switch. Fans and wide opening windows and doors, to let the Welsh air in. All bathrooms are large with excellent rainfall showers. I don’t know where to start about the beds, bedding, comfort to sink into. Sunny days, or showers the upstairs bedrooms views are simply beautiful. The patio at the back allowed us to fully take in nature. Whilst the grounds, secret seating, pond created with love and the sound of the steam in the background. The balcony with a large barbecue, heating and seating in two areas, allowed us to unwind and take in the hills over yonder. Those sunrises and sunsets were a sight to behold, We were even treated to a double rainbow, after storm Agnes passed through. We were not able to think of any missing items for cooking, the owners have thought of everything. All weathers taken care of, as the very large hot hub was so inviting with privacy and superb views. Last but by no means least, Vickie & Grant were welcoming, charming and knowledgeable about their properties and the local area. There if we needed them, by no means intrusive. Thanks for a fabulous stay, we will be back to their little peace of heaven. Book you will not be disappointed.

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• Shirley - Verified booking

  Fairfield is an excellent accommodation of a very high standard with a definite touch of luxury.

  There are some very special extras which makes it a very good experience. Everything within this spacious property has been recently, modernised and it is spotlessly clean. The hot tub is a very welcome extra which is available 24/7 and it was much appreciated. The location is very central, being close to Ludlow and the Shropshire Way is immediately behind the property. Clee Hill is accessible from the property, many National Trust properties are within easy reach, as well as many activities for children and adults, such as Wyre Forest (Go Ape). The Long Mynd was 30 minutes away and there are many small towns nearby, such as Tenbury. There is also very easy access into the property. The owners are exceptionally, welcoming and are very concerned to give you a really good experience. The whole property is beautifully tended with far reaching views. Jane and Anthony could not have been more helpful, yet never intrusive. In fact, this has been one of our favourite accommodations and we genuinely, had a truly enjoyable holiday there.

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• Gareth - Verified booking

  Excellent location for exploring the Cotswolds, short drives to plenty of walks and villages.

  Hot tub and countryside views were the highlights. Lodge is kitted out pretty well for the size, a couple more glasses and pots/pans would be useful and better quality/larger towels would be any easy improvement. WiFi was surprisingly stable and fast, TVs have Freeview but they are not smart TVs so worth bringing a streaming device, our Chromecast worked a treat. Mostly very quiet, dependent on the neighbours you get in the other 3 lodges, which are arranged so the decking is just out of sight of each other but sound travels easily between them. We only had a couple of nights of noisy music and loud talking from one less considerate set of neighbours. Suggest the owner gives some basic guidelines on noise e.g. avoid music after 11pm. Host was friendly and left us to it unless we needed something. Had a great relaxing stay!

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• Jenna - Verified booking

  Fantastic staycation with the most lovely hosts.

  The accommodation was beautifully designed and every little aspect had been considered with some lovely little touches that reflect the owners. Lots of little home comforts and the hot tub was a wonderful addition for that extra relaxation time. A beautiful spot looking out over a beautiful view with full access to walk the grounds and meet some beautiful tenants in the shape of horses, our dog loved running in the fields and being a nosey boy. The hosts Jane, Anthony, dad and dude the dog were so accommodating and just some of the nicest people we have ever met. Thank you for making our holiday such a fantastic memory, so sad we couldn’t of stayed longer. Overall a wonderful place with wonderful people, would recommend anyone to book for a relaxing, no stress getaway!

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