Christmas Cottages in Whitby

Reviews

What our customers say about their holidays

• David - Verified booking

  Family of 4, 2 adults and 2 children (4 and 5 year old).

  Visiting for 7 nights. Pros - Fantastic location for seeing Whitby (cafes and pubs within a 2 min walk, harbour a slow 10 min walk down the hill). -Comfy Beds -Beautiful kitchen -Living room size / comfort ok for small family of 4 - responsive property management to any slight issues / questions we have. - just set off the main streets so fairly quiet location and felt pretty safe however you do still get some street noise in peak hours. - nice welcome hamper - coffee machine - huge family sized cooker - modern bath tub / shower Cons - as stated in description property is over 4 floors which takes some getting used to, (1 room per floor), steps are really steep, so would not recommend to anyone with kids under 6 ish and anyone with mobility issues. Zip link bed is actually a double bed so zip link was never an option which was disappointing, which lead to us sharing beds (2 doubles) instead of having twin beds for the kids. - some windows / decor / fixtures are starting to show signs of wear. Windows and door handles really stiff, Would benefit from a maintenance person to attend just to sort lots of little like this issues but, however we appreciate the age of the property. - parking, although we are provided with a pass, it’s a bit of a lottery in terms of how close you can park, there are options a 2 min walk away which is viewable from the rear of the property if you are in luck. However you can find yourself walking 5 /10 minutes away to the car if your luck isn’t in and are less organised. (Parking Guides are provided). If you happy to park £9 per day there is parking to the rear of the property in a public car park 2 mins walk away if you are stuck for options. - Im 6ft 2 and found it hard to gain access to the top Bedroom and kitchen due to the low beams,I had to duck / crouch on entrance / exit after learning this lesson the hard way. You do get used to this though. - lacked some basic provisions such as bin bags, toilet roll, soap etc Over all, if you understand the age of the property, and are able to work round the steps issue, it’s a nice place to stay, it’s got some nice charm about the property with some lovely modern touches and the location absolutely makes it worth it.

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• Steven - Verified booking

  The Cottage is in a very good location and makes it so easy for all shops, restaurants etc.

  Due to its central location and it can be noisy, although we were there at Easter bank holiday weekend. This may have influenced it but noise went on till 4am. The main issue I had with the Cottage, is that it is very small. We went as a family of two adults, two kids and a dog. The house was not big enough to accommodate us all. This was particularly evident downstairs, which is just one room. There wasn’t enough seating space for us all to sit on the settee. There is a breakfast bar in this room but the stools provided, are not very comfortable. There isn’t really enough space to cook, particularly if people are sat at the breakfast bar. When cooking I literally had to sit at one of the seats. The whole accommodation is extremely dark. Whilst accepting that it is a Cottage, the windows do not open in three out of four of the rooms. This makes the Cottage quite stuffy and oppressive. This is not helped by the fact you don’t have control of the heating. This comes on at set times whether you need it to or not. The bedroom on the first floor is a decent size and accommodates two children. It also has storage space and a TV with DVD. There is no DVD player downstairs, nor can you stream your phone to the TV. This meant if we wanted to watch a film as a family, we had to go to the kids bedroom. The bathroom has nice facilities with the exception of the hot tap. It is a Triton hot tap that produces very little hot water. The bedroom on the second floor is contained in the roof. It does not have any room to stand up in, other than the foot of the bed. It’s basically a bed in a room. We both found it quite difficult to get in and out of bed. The Cottage does provide safe secure parking, which is needed in Whitby. However, as described in the advert this is 5 mins away up a steep hill. Overall if there was just two of you, you could make it work. It didn’t work for us as a family. Having stayed in multiple Cottages in Whitby, this was the most disappointing. Due to the issues we left a day early.

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• Samantha - Verified booking

  The property is on a quiet, quaint road and we had no issues with noise.

  Despite the mention of the possibility of stairs being an issue, we didn’t find this a problem as long as we took care - the steps are quite shallow and some of the ceilings on the stairwells are low - but we found them ok. The kitchen had all utensils we needed for a real self catering break and there were books and games provided too. Beds were clean and comfortable. We had one issue, with the cleanliness, which was an issue at the start of our break as we did have to clean. There was quite a lot of dust throughout, the carpets needed vacuuming, the bottom of the toilets needed extra attention, crumbs were on the work surfaces in the kitchen and our dog found a bone of some description on the kitchen floor, also the front door was really quite grubby inside. This has been fed back to Sykes already and so hopefully this will not be an issue for future bookings. We were advised that the cottage are not obliged to provide cleaning products, which seemed odd if they’d like you to keep the place clean, and so we did have to purchase our own antibacterial cleaner. Dishwasher tablets were plentiful however. Be aware that milk and coffee aren’t necessarily provided on short breaks, but there are a few little shops nearby to purchase these. We love Whitby, and hopefully our feedback is taken as constructive rather than negative - the hubby also mentioned that an oven glove would be helpful!

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• Kevin - Verified booking

  Lanes Barn is at the end of the long pretty village of Glaisdale (11 miles from Whitby) on the main road through the village.

  The pictures reflect the property, there is no real view as this is mostly hidden by the neighbours buildings. If you do not live in a rural location the sheep, hens and ducks are a joy in the fields next to the property. Internet is now at the property which will be a must for most guests. We were traveling with an 84 year old with mobility issues, so the large downstairs bathroom (really lovely) and bedroom was a real plus, with only a couple of stairs to the open plan living room area. The location is perfect for walkers, we are cyclists, but would not recommend cycling in this area unless you are a very strong club cyclist or have an electric bike. We would also assume you would need four wheel drive in the winter months. The property was very clean, well equipped with lots of hot running water. All the beds had very heavy winter quilts on, making sleeping very uncomfortable throughout the August week we visited. None of us slept well throughout the week, this was coupled with blinds which let the light into both rooms. The property needs blackout blinds/curtains to keep the light out of the rooms to aid sleep and summer weight quilts in the summer months. These two very simple issues to resolve, spoilt our holiday, as by day 7 we were all very tired from lack of sleep. Ilkley - West Yorkshire - Summer 2022

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• Angela - Verified booking

  Overall, the house was nicely furnished.

  Unfortunately, the inaccurate information about location ('right turning 50 yards after Yorkshire Cottages office' rather than 'immediately after') meant we ended up going round the one-way system again trying to find it. There was no scratch-off parking card in the property, which meant we had to drive back into town to find somewhere that sold them. We drove to the Co op (as it was the only place we knew with free parking). They didn't sell them, but a staff member gave us a parking disc. Fortunately, we found a traffic warden near the property who showed us where we could park overnight. By this time, we'd wasted over an hour of our holiday, and tempers were frayed. Not the start we wanted for a break that was meant to be a treat! Perhaps you should consider posting the scratch cards to customers in advance of their holiday to avoid this happening again. Inside the property, there is a strong smell of damp in the kitchen and black mould on the stair wall. I have a rare lung disease (aspergillosis) which is caused (and exacerbated) by black mould, so I was unable to use the kitchen. Again - very disappointing. Finally, the mirrors in the bedrooms need hanging on the walls. I had to sit on the floor to be able to use the mirror to do my hair and make up. Not ideal!

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