Christmas Lodges & Log Cabins In Northumberland

Reviews

What our customers say about their holidays

• Marguerite - Verified booking

  I have a number of observations re Starwood and the site.

  There are obviously some issues with the water supply on site. We were unable to utilise the showers early mornings as the tanking system used apparently has had a fault for some time with no or very little water pressure. With Starwood itself there was an issue with the main toilet. We were unable to flush. The owner was advised but he was unable to arrange a fix. As this was an issue I was forced to undertake a repair. It wasn't difficult but not what I was looking to do. In addition the outside space could do with a bit of care and attention as it wasn't really condusive for outside entertainment, and I believe the site has banned the use of BBQ,s. Finally a little more attention to the general cleaning of the cabin would not go amiss or cleaning under the beds as an example. Sorry to go on but the cabin has the potential to be excellent and we had a very good holiday. Regards Marguerite and Ken

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• Lydia - Verified booking

  We had a lovely stay at Aln cabin.

  It was good to have the grass area outside to toilet our dog first thing in the morning and at night. Managed one drink sitting in the bench outside as the weather was warm that late September evening. Yes the sofa was a little low but being of petite size did not really notice. The only things we could have done with inside were a few hooks on the bathroom door to hang a dressing gown, some sauce pan lids and a spare toilet roll. The owners lived onsite but kept away unless there was an issue. This we found rude. Other properties where the owner lives near they always said hello. The cabin is in a good location for exploring and there is lots to do with a dog. Longframlington has a lovely butchers and The Running Fox is idea for breakfast, if booked. Would certainly consider staying here again in the future.

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• David - Verified booking

  We had issues with the kitchen lights which we had to reset using the fuse box(apparently fixed the week before) both toilet seats were held on by one fixing, shower in main bedroom cold(waiting for part).

  Main bathroom bath tap not very clean and shower head the same. Noticed lots of cobwebs in both bathrooms and high up in the living room(so whoever cleans ) doesn’t vacuum these up. The garden space was ok but I had to remove a dead bird before my dogs could get to it. So safe to say we never used the showers or bath or hot tub for that matter. On the first morning we both were itching from the bed so made the decision to pack up and return home so we will not be returning to Starwood again. I did let the owner know when he rang me about an electrician been sourced for the light so overall not a very good experience and for the price we paid NOT good value…Doubt we will get any money back and if not(lesson learnt)..

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• Helen - Verified booking

  I was disappointed in the quality of the furnishings, for example the sofa was very low and needed updating - to mask this a 'throw' was put over it.

  Also there were minimal pots/pans, even though this may only be a one bed appartment, if you provide cooking facilities, there needs to be more of these. Also, there were no instructions on how to use the various appliances. It would have been useful to have more details on local attractions like other properties we have stayed in. The quality of the towels was poor. We did not have a large bath/shower towel each and the 3 towels we had did not match and were obvioulsy 'well used'! There could have been clearer instructions on how to dispose of the rubbish, our neighbours during that week, also did not know where we were supposed to leave the rubbish bags.

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• Steven - Verified booking

  Firstly, this is a true and authentic log cabin which had a lovely warm welcoming atmosphere.

  The grounds were expansive and totally private and had a feel of being in the middle of the countryside. Even though there were two days of torrential rain, we were able to sit on the back porch to enjoy our coffee/ wine and not feel we were confined to indoors which was a positive aspect to the cabin. The living area is very spacious and relaxing with underfloor heating, so lovely walking around in just socks or barefoot. The kitchen was very well equipped with cooking utensils and also some cleaning products ( great as I’d forgotten some). All in all it was a very enjoyable and relaxing stay and we are looking forward to returning in June.

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