Dog Friendly Cottages in Western Isles

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  We booked this property as it was advertised as a high spec property.

  The location, the views and the space were all excellent. However, as the previous reviewer has stated, the maintenance of the property is very disappointing. In addition to the broken shower, the lack of lightbulbs, the broken microwave and oven seal, the broken sink and the lack of toiletries mentioned in the previous review we also encountered a number of issues: the property was unclean throughout including a stained and orange mould covered shower curtain, the sofas are ripped, there are multiple chairs missing in both livingrooms, two dining room chairs were broken, the owners had a number of packages delivered while we were there which took up a lot of space, there’s a leaking vent which has been covered in brown tape, the carpets are stained, the curtains are hanging off the wall in one bedroom and the kitchen worktop is in a general state of needing upgraded. The most upsetting part of the property was the state of the decking, a number of the boards were very rotten and bits were sticking up. As we had 2 toddlers with us that made it unsafe to use. We have raised these issues with Sykes and provided photographic evidence of all these issues (which we are unable to add here but will on another site) and have eventually received a 10% refund but we are very disappointed and feel unable to book the property again next year.

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• Helen Lewis - Verified booking

  A beautifully presented cottage, spotlessly clean and some lovely ornamental touches on the windowsills.

  The large windows that opened like doors were fantastic, especially as it was so warm and sunny while we stayed. We could sit on the windowsills and feel like we were outside. The bedroom door of the double room didn't close properly, especially when lots of windows were open...a little tricky when staying there with teenage nephew! The dishwasher was ridiculously small, especially given the size of the kitchen and the number of spare cupboards. A larger one would have meant only needing to turn it on once a day, so saving water and detergent. The tap arms for the bathroom sinks were rather short, making it tricky to fit things like razors and toothbrushes underneath. The fridge and freezer doors could do with being rehung to open the other way. The coffee table was gorgeous, even though it blocked access to the sofas if brought close enough to use. Showers were lovely. Really useful to have large rolls of cling film and foil and lots of spare loo rolls, dishwasher tablets, etc. Having a separate washer and dryer was really useful...many self catering cottages have an all in one. Overall a lovely cottage in a fabulous location, if it wasn't for the tiny dishwasher and very short armed taps, we'd definitely stay again and recommend it to others.

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• Chris - Verified booking

  I've used this same property on 10 previous occasions.

  It's a stunning location and a lovely place, it's well fitted out and has a lovely open space in the ground floor area for dining and relaxing. However, over the last 3 years there are a variety of maintenance issues that have not been addressed and they are slowly increasing. At £3000.00 per week, you would expect these issues to be addressed, not just left. Upstairs The left bedroom no bulb in bedroom light or in the lamp. Upstairs bathroom shower out of order for last 2 years. Upstairs bathroom no plug for sink. Only 1/3 of a toilet roll left in bathroom Downstairs The microwave wasn't working & the the oven seal was hanging loose. The tumble dryer filters were full of sand we cleaned them out but needs doing properly. There are no plugs in several sinks in the ground floor bedrooms. Replacement toilet seat that’s been fitted in one room but is loose. Two bedrooms were left with just half a toilet roll, no spares were left. We replaced toilet rolls and washing up liquid as none was left. Many of these are minor things but not what you would expect for a high end property costing around £3k per week.

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• Patrick - Verified booking

  A State of the Art Holiday Home.

  Warm friendly place with lashings of hot water for all the guests all the time which is unusual in the Hebrides. Myself and my friends have been visiting North Uist annually for over 30 years and this house in Clachan Sands is probably up there with the best but its also the ‘most expensive’ house we have rented by far. Its interior design is quite American in its set up shouting the merits of open plan living with huge picture windows taking in the wonderful views. As a pure observation, we are all log burner owners & the central cool looking log burner in Clachan Lodge either needs replacing or over hauling / servicing as the door does not close / seal properly and it would be nice to be left some wood & turf / coal to burn as there was none. We will return to North Uist and this house will be right up there if we have enough guests , it’s a perfect space for 5-6 adults and 3-4 kids, in my learned view of the Island, a keen eye must be kept on budget - pricing as otherwise it will price itself out against hotels & establishments.

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• Suzanne Louise - Verified booking

  August 2024.

  Gualan Sands is an excellent self-catering property. The quality of the house and all the amenities are exceptional and practical for families and pets. The location offers access to many islands but also remains private. We enjoyed walks from the door over the sands to the beach (low tide only - do be mindful of this) as well as relaxing and enjoying the views from the house. We visited North Uist, Benbecula, South Uist and Eriskay. Sollas Beach was a favourite but there are many more on the islands. If you enjoy bird watching bring your binoculars, many can be spotted without leaving the house. We had a short-eared owl visit daily. If you wish to travel to other islands book your ferries in advance. Flying from Benbecula to Glasgow is straightforward and Lochmaddy port is more practical than Lochboisdale. Fiona was extremely kind and helpful throughout our stay. I would highly recommend this property, you won't be disappointed and we hope to return.

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