Dog Friendly Cottages in West Yorkshire

Reviews

What our customers say about their holidays

• Margaret - Verified booking

  We were very shocked and disappointed on arrival at this cottage.

  The outside was extremely unkempt. There were weeds and dried leaves in the front. The gate needed varnishing. The windows had water running down the inside. It looked as though the double glazing had blown. They obviously need replacing. The windows were dirty. The front door needed varnishing. The glass in the front door needed cleaning. There was green mould on the picnic bench and seat in the front. The front of the cottage was not very inviting at all. Nothing like the pictures on the website. The table in the living room for two people was more like one would use for camping. It wasn't very clean. It was right in front of the window and if one wanted to have a meal, there was no privacy as there are a lot of people passing on foot. If the windows are repaired, a blind might be appropriate. The microwave wasn't working when we tried to use it. We rang the owners wife and she told us her husband would purchase a new one and drop it in. He arrived with the microwave. We asked did he want to check it was working but he seemed to be in a hurry. He told us to just set it up ourselves and put the old one in the box outside in the front. That just added to the outside looking more unkept. On removal of the old microwave we were horrified to find something spilled there very congealed. There was a mound of crumbs and a big spider ran out. This had obviously not been cleaned for a long time. There are health and safety issues in an unclean kitchen.The kitchen floor was not clean. There was a plastic bottle behind the bin and some chipolatas on the floor. We had to clean the kitchen ourselves with antibacterial spray and wipes. There were a few live crawling woodlice on the stairs. The bathroom was in need of maintenance . It needed painting there were marks on the skirting boards. The taps on the bath were stiff and hard to turn on and off. The hot tap was swivelling around on turning on and off. The seal on the shower screen needs replacing. It was preventing movement over the bath. The window ledges in the bedrooms were dirty. We cleaned them ourselves. There was thick dust on the back.of the mirror in the larger bedroom. The tops of the bedside cabinets weren't very clean. The mattress on the bed was thin and the springs were sticking in our back. It needs replacing. The iron bedstead was very uncomfortable and noisy. If of all these issues were addressed then the cottage would be of a higher standard meriting more stars It is only a ten to fifteen minutes walk into Howarth. There is a good bus service on the road nearby. There is also a lovely pub a few minutes away with good food and a handy corner shop. We have stayed in a number of Sykes Cottages over the years and generally we have never given a bad review.

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• Natalie - Verified booking

  Positives: Nicely decorated cottage in a lovely quiet area surrounded by nature and some good walks.

  The bed is comfortable and the kitchen is well appointed for cooking. WIFI is really good and Freeview / Netflix is available. Negatives: Sadly, the back garden is scruffy and needs a good tidy up. There are piles of what looks like building materials lying around, and the decking has seen better days - it's really very slippery with moss. I was left with 1/4 of a toilet roll and no washing up liquid. The owner told me that it was my responsibility to buy these things and ensure enough was left for other guests, however, that was not done for me, so their system clearly doesn't work. This was rectified eventually, and one of the owner's family members dropped these items off for me. I'd recommend making it very clear that guests need to bring their own essentials, including loo roll and washing up liquid. I also had to clean up dog mess in the garden and dog wee in the living room from the previous guest. Nothing was done to rectify this, it very much seemed that I wasn't believed when I reported this to Sykes and the owner. Overall, it's a good base for walking and visiting attractions such as Shibden Hall. Perhaps a bit of a tidy up and a better system for leaving guests with the essentials would be useful.

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• Michael - Verified booking

  Quality, quality, quality is what you get when you stay at Long Ing Farm.

  Quality 1, as your stay gets closer, Kay sends information about your booking, directions, and attractions (Restaurants Pubs & the like) this along with your brochure listed amenities and there you have a comprehensive knowledge of items supplied. There is everything – the extensive views beyond the immaculate craftsmanship of the stone mason, the cleanliness of the grounds, the planting, the thought – a credit to you, and we’ve not mentioned the house yet. Quality 2, the greeting, the tour and explanations of all things house, you cannot but notice the quality of the house contents, the attention to detail shown by the craftsmen, this must have been and still is a passion, and still must be a love to say “if you’re going to do it, do it right” Quality 3, the hot tub, attended daily, (never intrusive) always clean & ready. The dining POD a first for us a wonderful addition for all weather outdoor dining OTHERS OF NOTE - Copious towels, the largest basket of logs I’ve seen in a rental, welcome goodies a pleasant thought, cheers! We score a 10 for Long Ing Farm Sorry to leave. Michael Croft

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• Joanne - Verified booking

  Haworth was a beautiful place to stay and the location of the cottage was good.

  The cottage itself wasn’t up to standard. First impression of outside looked scruffy, weeds and untidy baskets, broken gate and leaves/litter. All the windows were misted up/broken down and need replacing. Woodlice both dead and alive crawling in the property. Kitchen bin not emptied and floor not cleaned. Smell to the property like heavy smoker has lived there. All lights and skirting boards dusty/cobwebs. Bed wasn’t a king size as advertised, bedding all ok, bathroom ok…serviceable but ceiling needed cleaning and painting and the bedroom one also. Needs a good clean under all furniture which I would of done myself but only small hand held vacuum available to use. We made the best of the stay and out most of the day, didn’t cook in the kitchen, lucky with the weather so we were able to leave windows open. Wouldn’t return to this cottage, it’s the first time we have ever been disappointed with accommodation in over 30yrs! The locals made the holiday as all so friendly we would definitely return to this area.

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• Michael - Verified booking

  A lovely holiday home that was sadly spoilt due to an infestation of fly's and bugs.

  100's and 100's of them on all upper floors where two bedrooms are, full evidence was supplied and the property owners son visited the home to confirm how bad it was. I have contacted both Sykes and the property owner for a partial refund and was informed that no compensation would be paid, despite me paying £4k for a 3 night stay. Later this week I will be placing a chargeback via my bank for the full £4k and I would recommend anyone else in the same situation does this too, all I have asked for is a £500 partial refund which I felt was very reasonable under the circumstances. Once the charge back is made and I have received the full £4k refund Sykes or the property owner (Not sure who loses out) can take me to court if they wish to fight this further, silly that they have forced me to do this as this could have been resolved with a £500 partial refund.

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