Dog Friendly Villas In Bishop Auckland

Reviews

What our customers say about their holidays

• Richard - Verified booking

  Light, roomy and very quiet flat.

  We were met by Nigel who explained parking and keys for internal flat door, external doors and entry security gate for the parking. The facilities that we used (shower was excellent) were fine although couldn’t find instructions for microwave. A bit of guess work required. The entry door to the flats, from the road side, was of course meant to shut automatically but rarely did, which was concerning. We phoned Nigel to let him know. The 13 tog duvet was too warm for us but the bed very comfortable. Dining chairs had to be used carefully, as they were on a sprung half swivel, which returned to central point and could catch the back of your legs when getting up . Every self-catering place that we have used, has always provided hand washing liquid. Thankfully the excellent local shop is very near. We were able to purchase hand washing soap and even newspapers. Once again, in every self-catering place, that we’ve stayed in, they have had a useful visitors book, games, books and a bottle of wine, biscuits, crisps, a pint of milk etc but disappointingly not here. We were very impressed with the bus service to Durham and Newcastle. Going out each day we were reassured that our car was safely parked, outside the flat, all week!

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• Paul - Verified booking

  On arrival at the cottage, we discovered it hadn't been cleaned from the previous renter, several days earlier.

  It had dirty towels and bedding lying around with a rancid smell. We contact owner via mobile number provided, who firstly said Sykes hadn't sent him the booking, booked in March, followed by why don't we just go home and get a refund from Sykes. Ad we'd travelled with our dog, we thought it better to get this resolved, as travelling again so soon would up set the dog. Within about 40 minutes a lovely lady turned up to clean the cottage, but it was a bigger job than she first expected as the fridge was in a shocking, as was the bathroom and oven. As the cleaner said, she'd visited other cottages on site earlier that day to clean but had never cleaned this one. Nearly 2 hours later we were aeventually able to move our things in, and begin our little relaxing break. The garden is secure for dogs and the site itself is very relaxed and safe to walk around. The cottage needs a good revamp, the wet room needs sorted as black mould on silicon never looks good. Major concern was the smoke alarms didn't work, we know this as we burnt something and they never went off.

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• Jack - Verified booking

  The light fitting was hanging off in the bathroom by its cable.

  The fridge was not clean and had wet paper inside the icebox where someone had tried to clean it out Also it was turned off on arrival and we had a lot of cold food to put in there also there was no gate on the garden so you couldn’t let The dog into the garden and it said enclosed garden on the description the garden was messy and needed maintenance work also the bin lid in the kitchen was broken also there was holes in the walls in one of the bedrooms also kitchen utensils were in poor cleanliness condition also the sofa had food and wrappers down the side of the cushions also was a bit confused with there being a Child seat connected to the toilet when it says in the description adults only no children under 12

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• Christine - Verified booking

  Cute 1 bedroom cottage.

  Very relaxing chilled out break had. Cottage was well equipped for our needs, really comfy bed, good TV with fire stick access to streaming channels. Great walk in shower (only issue was water drainage poor until husband unclogged drain). Freezer section on fridge - door not closing properly (probably needs defrosting). Instruction needed for cooker dials as not clear what symbols meant - had to google in order to figure out to use oven. Nice enclosed courtyard to sit out weather permitting. Visits to barnard castle, Eppleby, staindrop, high force, gainford, romalkirk, Middleton in teesdale, eggleston, ovington and Hatton magna. All in all a relaxing break - would return for peace and calmness.

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• Lorna - Verified booking

  It was very easy to find, just off the main run from Chester le street to Durham.

  Nigel met me and showed me around the flat on arrival and supplied 2 sets of keys and showed me how to work the security gates. Everything was very tidy and comfortable. The whole flat was spotlessly clean. There was ample kitchenware and he supplied tea, sugar, coffee, salt & pepper, hair dryer, and plenty of loo roll. The towels were lovely thick and fluffy and more than needed. Had no problems with the heating and hot water. It was a quiet area in a securely gated plot. The shop a few doors down was well stocked too. We really enjoyed our stay here and have already recommended it to a couple of people. Couldnt fault the place at all. We would certainly go back

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