Dog Friendly Villas In Dorset

Reviews

What our customers say about their holidays

• Julie - Verified booking

  We stayed here for 4 nights, 2 adults and 2 kids (8 & 6) and our dog.

  It's a lovely little cottage and was so clean and we were treated with a lovely welcome pack with tea coffee and biscuits etc which was such a nice touch. The kitchen has everything we needed including washing up liquid/ cleaning sprays etc. The bedrooms were very clean and comfortable with plenty of wardrobe/drawer space to store clothes etc. The only 2 things i would say that i would change about this property was, the living room only had one 2 seater sofa and 2 single wooden chairs, unlike the photos which show two 2 seater sofas and 2 wooden chairs. For a family of 4 we didn't feel one small 2 seater sofa was enough, especially as my husband is over 6 foot and took up practically the whole sofa. I'd probably swap the 2 wooden chairs for another 2 seater sofa to make it a bit more cosy. The second thing is that the listing states that the property had an 'enclosed garden'. Which it does have, but the fence at the top of the garden is only about 15cm tall, so when letting my dog out in the garden for the first time, I was quite surprised to look up and see him looking at me excitedly from the next door garden! Thankfully he has excellent recall so came straight back on command, but for anyone with young kids or dogs more than a few inches tall, there's not a lot to stop kids and dogs going over to the next door garden. Overall we really enjoyed our stay here, and found the 5 minute drive to charmouth beach really handy, also a 5 minute drive to Lyme Regis bitg both of which had plenty of parking.

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• Trevor - Verified booking

  On arrival we found the Chalet was presented in a pleasant manner.

  On using the kitchen we found it to be very claustraphobic with a counter top freezer with a micro wave oven sitting on the top taking up a third of the already limited work space. On sitting down on the sofa we found dirty used tissues that had been stuffed down the side cushions. On unpacking our supplies we found that all the cupboards were full of equipment and seemed to be stocked for 8 to 10 people. The fridge did not have a bulb which made it awkward to see inside. The TV service kept switching off every so often. On going upstairs we found there was no rail on the right side, ( being 75 and 72 we found this a little worrying as to safety. We found dirty tissues ( which we have left ) under the head end of the bed. We could not open the shylight and it was very dirty. Whilst reading the welcome book it stated that NO VISITORS WERE ALLOWED. What we could not work out was why there was enough cutlery and glasses and crockery for 12 people. Having no dishwasher the used crockery etc had to be washed up .when used.. We have holidayed at Fernhill since 1990 ish and have stayed in different Chalets. The site seems to now be occupied by owners and is not in the best upkeep that it could be. Lyme Bay staff were again outstanding. There to help in all cases 10 out of 10. We have photos of all our concerns, we would stay at Fernhill again but not at No 44.

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• Naomi - Verified booking

  The house was well equipped and in a really nice location.

  It was helpful that the Lyme Bay Holidays caretaker could come promptly to sort out the problem that we had with the taps. It would have been much better if the cleaner or someone local could have turned on the immersion heater the day before we arrived or even the morning that day. It wasn't so nice to arrive to no hot water and then it was quite difficult to find the instructions and figure out how to turn on the switch in the cupboard. We had a 5 hour drive with lots of traffic, so were quite tired and just wanted a hot shower. There seems to be some issue with the plumbing that the tap upstairs on the shower / bath jammed up, so we couldn't get anything out of the tap. And then when we used the hot water tap downstairs for washing up, the water came in fits and starts, suddenly spraying out and then stopping for a bit. This was fairly consistent through the 4 days we were there. The downstairs shower was fine to use with enough pressure, once the immersion heater had been turned on over night for there to be enough water. I think if there were some more clear instructions in the guest book about the hot water that would be better. Overall we had a nice holiday, the terrace was nice, and the kitchen was well furnished. Thank you for hosting us. (It is up to you how much of this you want to publish online, I don't mind)

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• Tracy - Verified booking

  Swanage was lovely but unfortunately Poppy cottage did not meet our needs at all.

  I stayed in the double bed which was extremely comfortable, however my mother stayed in the twin bedroom & had to remove the duvet from one bed so she could lie on it as the mattress was so uncomfortable, the springs were jutting out so much, they are obviously old and need replacing. I am almost certain that the description did not state a downstairs bathroom (though looks to have been updated since) & there was absolutely no indication of the fridge being in a cupboard under the stairs, I definitely would not have booked. The configuration is all wrong & the term "swing a cat" comes to mind. I actually think we ought to be reimberesd the service charge as I actually removed cobwebs from the windows, wiped down the limited work surface & washed cutlery/crockery before use. It is fortunate that neither of us needed the cooker as there was a 'fat' filled baking tray inside the oven. Also, as the front door doesn't appear to be used often, dirt/dust is building up, & the furniture needs moving regularly to dust underneath. I will not be recommending dream cottages if this is the standard that you find acceptable.

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• Christine - Verified booking

  Very very disappointed .

  . After being a Sykes customer for many many years over 20 this will be the last time I will be !!!!! Poppy cottage let us down badly Tuesday evening 8pm we were left in the dark for 4 hours using just the torch on our phones .. Wednesday morning No Hot Water unable to get a shower and stuck in until 1pm missing our booked day trip …Thursday morning awoke to find the electric had gone off AGAIN We then decided to make our way home a day early We have made contact with Sykes everyday since to request some form of compensation for our spoiled holiday Totally dissatisfied with the service and the response of a measly £50.00 offered and told by Sykes that they are just the agents and no refund can be offered by them just the property owner whom we are not allowed.the details of to speak directly to ?????.. What a disgrace I feel totally let down £750 paid for a holiday that was stressful and cut short We are two ladies that have never needed to complain before and are only asking to be treated fairly £50.00 is an insult

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