Dog Friendly Villas In Salisbury

Reviews

What our customers say about their holidays

• Louise - Verified booking

  We very quickly felt as if we were in the way.

  'Move your car over'. There was plenty of room. We were greeted by a dog, friendly I'm sure, but she jumped up and you could feel her teeth. One of us had to get out of the car when we drove in as she would bound towards us and we were afraid of knocking her over. The bedroom was a problem as one side of the bed had a big 'scoop' shape, which was extremely uncomfortable. The mattress was also rock hard. The blind was also broken and let in light so we were awoken very early, so were tired. Both these issues were commented on in the notebook they had left for comments. The wardrobes were half-height cupboards and so longer clothes such as dresses were on the floor, so we had to use the hook on the back of the door for longer garments. And the picture of the nude in the bedroom we felt was inappropriate. The bathroom had strings of cobwebs in it. There was a massive spider in the sitting room, which defied all our efforts to remove. The place was generally cluttered and we had to move things out of the way to make room for our things - this was especially so in the kitchen. The dishes and cutlery felt dirty and we had to wash everything before we felt happy to use them. The instructions regarding the bins were incomplete - they didn't actually say where the bins were. The grill pan had caked on grease. There was dog hair on the cushions. The dining chairs were uncomfortable and needed the addition of cushions. The sofa was also very uncomfortable. We also struggled to open the bigger windows, some we just couldn't budge, so we were too hot and we didn't want to open the door in case either the dog or their birds came in. There were 6 birds running around, the breed I can't remember, and they were cute. However they were fed early and the noise (we think it was the woman) sounded through the apartment as they appeared to be doing it under us. There had been photos of an outdoor sitting area under the apartment that we could presumably use, but this was filthy and usually had the owners things on it. We really didn't feel welcome. And to top it off they complained about us! They said that we had wrecked the internet router and television. We hadn't touched the router as the code was in the folder in the sitting room. And the television was on a metal folding arm so you could amend the position of the screen. All we did was pull it out and then push it back when we weren't using it. The allegation was withdrawn but it has left a very bad feeling for us. We really wouldn't recommend this place.

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• Aleksandra - Verified booking

  If you want to have a relaxing break please do not book this property and not via Sykes cottages.

  We booked a 3 night stay and ended up staying only the 1 night. The mattress and bed we slept on were absolutely appalling. Might as well have slept on the floor. The mattress about 2 inches deep sunk and you could feel each slat underneath. Neither myself or my partner got any sleep and we were absolutely exhausted the next day unable to go ahead with plans. We informed the host the next morning who advised they are not around to help and could try to get a mattress topper for our 3rd and final night. Mattress topper would not have made a difference especially after people have been unable to get any sleep for 2 nights. We politely advised that we are leaving the property after that initial first night, left it clean condition and had to book a comfortable bed in a hotel nearby. The last thing anyone wants is to go away for 3 nights rest and have to pack up and leave again after 1 night in search for a good night sleep. Our old dog who came along also didn't appreciate being moved about... When we asked the owner for a refund for the 2 nights which we didn't use her property for, she didn't even respond. The next day we had a template email from Sykes cottages advising that our case is closed and there will be no refund offered. Closed?! You didn't even contact us to see what the issue us. We then had to get in touch with them whilst still on our holiday to explain our side of the story which we would have thought they would ask for in the first place. Absolutely pointless. The lady on the phone was lovely and admitted that the property owner did not offer them the full story. According to the owner she offered to help us and we refused. NO! She offered to help only for the 3 and final night for which we were not prepared to stay. Sykes cottages obviously take the owners side without even checking with the guests and listening to their comments/complaints. Again the next day a template email arrived from Sykes cottages saying the owner offers no compensation. Who needs all this stress when they try to go away for 3 nights and relax?! Luckily we paid by credit card and have raised a chargeback case. Advice to the owner: IF YOU ARE LETTING YOUR BARN, BE PROUD OF YOUR PROPERTY,BUY A DECENT MATTRESS SO YOUR GUESTS CAN REST AND TREAT YOUR GUESTS WITH THE RESPECT THEY DESERVE. Advice to Sykes cottages: MAKE SURE YOU HEAR BOTH SIDES OF THE COMPLAINT BEFORE MAKING A DECISION AND SHOW THAT YOU CARE ABOUT THE CUSTOMER WHO IS BOOKING THE PROPERTY NOT JUST SIDE WITH YOUR HOST.

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• Lindsey - Verified booking

  Just got back from an idyllic week in Pops Barn.

  We did not want to leave. It was ideally situated just off the High Street but was quiet and felt secluded. The property was clean and the kitchen was well equipped with new pots and pans and had everything we needed. The bed was very comfortable and the property had a lovely homely feel. The shower was powerful and hot. The cottage style garden was a particular feature and we spend many hours relaxing in the loungers and eating out on the outside table. The cottage was perfectly situated just a few miles from the New Forest and Salisbury. We enjoyed some lovely walks with our 2 dogs in the surrounding villages. Downton is a pretty village with the river running through the high street in several places. There is a good sized Co-op with the very nice Borough cafe one side and a very friendly gourmet pub called The Goat on the other just a few minutes walk from the property. Both serving very good food. It is also close to the Spinnaker fish and chip shop which served excellent fish and chips and a few doors down from The Wooden Spoon pub which also served nice food. We visited a very nice pub in Woodgreen just a few minutes drive away and the food there was excellent. We would not hesitate to return to this property as there was so much we didn’t get time to do. The owners we very friendly and helpful and replied to messages whenever we had any queries. Could not find anything to fault.

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• Ben - Verified booking

  Property is in perfect location for peace and quiet, but also towns and cities.

  It has it's own parking bay and shortly after arrival Laura (the owner) will arrive and make sure everything is perfect for your stay, and if needed is always a call away if you need anything. The property has heating throughout and a radiator in the bedroom for colder months, including heated blankets on the bed. A great open fire with supplies will keep you toasty throughout, and don't worry if you don't know how to set up as instructions are there. Plenty of supplies have been put in the kitchen to welcome guests, and if your not sure on any of the appliances there is a book full of instructions and places to go. There is nothing that has not been thought of here, and the whole property has such a cosy vibe. TV has freesat so no issues with the signal and a very good wifi system to connect everything too. You have plenty of space outside the back for seating and eating, and supplies for the fire place in the hut. Whether you choose to view the area everyday or just put your feet up and relax this offers everything you need. You will want to come back time and time again!!!

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• Ewen - Verified booking

  What a beautiful place to stay!

  Packed full of thoughtful touches, Nora and Martin have stopped at nothing to make our holiday and stay at the Old Byre a truly memorable experience. The Old Byre was ‘home from home’ only better, everything that would make our stay comfortable and enjoyable has been thought about from the most delightful decor, the most comfortable beds, all home comforts as well as essentials, all cooking equipment and kitchen appliances and a helpful welcome basket of goodies to get you started with your first cup of tea taking in the beautiful country garden and surrounding views. The area is a perfect location with limitless places to visit within easy reach including the New Forest on your doorstep and the Jurassic coast with stunning beaches and fun days out like Longleat Safari. Whether you want family days out, full on adventure sports or quite walks and country pubs this location will suit any visitor. We would highly recommend a visit to the Old Byre, be prepared to stay longer than you planned as you won’t want to go home. Thank you Nora and Martin.

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