Dog Friendly Villas In Westward Ho!

Reviews

What our customers say about their holidays

• Confirmed Guest - Verified booking

  I’ve stayed at a number of lighthouse locations with RR. This one was not of the usual standard mainly due to the disinterest of the property contact Lisa. On ringing for arrival instructions there was NO interest in me as a customer/guest. It was all about what I had to do with rubbish, re-cycling, bedding etc - no pleasantries whatsoever. Not a great advert. No welcome or leaving text as I’d normally expect. This inattentive attitude continued when I enquired as to there being NO toiletries on arrival. It took Lisa 2 days to respond bluntly saying there wasn’t any as RR hadn’t sent them! Surely, when purchasing the welcome hamper a small supply of toiletries could have been included? I then notified Lisa that the extractor fan in the bathroom wasn’t working and clearly hadn’t been for sometime as paint was peeling off the walls and in need of attention - no response. Otherwise the property was in good order and no other issues at all. Just a shame Lisa wasn’t willing or able to deliver the Customer Service I’ve come to expect from RR property managers. ☹️

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• Confirmed Guest - Verified booking

  My stay at the Warden Bull Point Lighthouse was absolutely wonderful. The scenery is incredible, it was a dream to stay there. The cottage was lovely, very clean, decorated with taste and it had a wonderful home-y feel to it. Everything was perfect! Rural Retreats did a great job with their arrival manual and the landlady Lisa was nice and efficient as well, so it was not any trouble finding the lighthouse and getting in the cottage on my own. I had the smallest car I could rent which was a great choice on my part since the road to get to the lighthouse is very narrow, so that's something to consider if you want to book this cottage too ;) The villages surrounding the area were absolutely adorable too, by the way. It's very easy to get to the beaches nearby by car and there are also a lot of beautiful walking trails scattered around. I would definitely recommend booking this place if you want a quiet original place to stay in and be surrounded by amazing landscapes anywhere you look. I know that I will definitely go back someday!

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• Confirmed Guest - Verified booking

  This is a beautiful cottage in a beautiful setting, but it does require a higher level of care to keep it a five-star retreat. Problems we encountered: Key safe incredibly difficult to open (we had to call the housekeeper who immediately responded); Bath mat not clean (did not report it); Shower not very clean, hot water impossible for me to turn off (my husband had to be ready to jump in after me to do it) and impossible to turn off hot water completely so it is permanently leaking water); boiler three times failed to produce hot water, showed a fault, and was reported to housekeeper who immediately responded (which meant we had to use the key safe 😟). Previous occupants of some of the three cottages have left two black bins and one recycling box completely full. Reported it, but no satisfactory response. Not the fault of the cottage, but we won’t rent anywhere with such a narrow long lane ever again.

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• Confirmed Guest - Verified booking

  Always a great place to stay and a wonderful cozy atmosphere. The cottage (Warden) is just for two people and is so beautifully appointed. The kitchen is well appointed and the living room had new sofas and soft furnishings. The bedroom is always cozy. The bed linen is soft and white and the pillows are great, beautifully soft and gentle. The cottage is right on the coastal path so ideal for walks to Woolacombe or Lee valley. The scenery is stunning. I would urge Rural Retreats to ensure guests are informed to close and lock the gates. There is no way through the property to the coastal path but if the gates are open folk wander in and past your living room window or worse still bedroom window trying to find a way on to the path. The ‘NO access to lighthouse and coastal path’ signage needs renewing.

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• Confirmed Guest - Verified booking

  An excellent location but the cottage could benefit from more maintenance particularly with the bathroom, where the door catch was missing and we had visitors all week in the form of woodlice from under the bath. It would have been helpful to store our vehicle in one of the garages on site as we had to remove sea salt from the car after a drenching each time from the sea during the storms. Note; the winds can be extremely strong and will easily remove hats, spectacles and blow you off your feet! The accommodation is very clean and comfortable and is publicized as a 'heritage building' yet we noticed all the internal heritage features like vent grilles painted or plastered over and the wonderful window locks left dulled and covered in paint flecks from poor decoration.

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