Holiday Apartments in Harrogate

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  This was our second stay at this lovely and luxuriously appointed apartment and we were pleased to see that our review from our previous visit (May 2023) had been acted on - kettle and pillow issues now resolved.

  There remain however several irritations in this luxury and not inexpensive apartment. There were 5 guests staying in an apartment accommodating 6 people. Only 4 towels, 4 bowls and no bedding provided for the sofa bed (this happened last time so we were prepared with our own bedding). Not equipping the apartment with basic crockery, utensils and linen for the maximum number of guests it accommodates is however inexcusable. We have been in the holiday letting business ourselves for over 20 years and always over supply on cutlery, crockery and glasses to accommodate the inevitable breakages. We also missed the following kitchen basics - bread board, bread knife, grater & chopping board. The Internet was non existent - we couldn't get the TV or anything to work without hot spotting to our phones. I see this has been raised in other reviews but remains an issue and difficulty for anyone needing to work whilst away. We also had the same experience as other guests in relation to parking. On arrival we parked our two cars in tandem in space 6 to unload. We did not use the other apartment vacant spaces, we were not blocking anything but within half an hour we had a nasty and passive aggressive sticker on our windscreen. Not the owners fault but I think the listing could be more explicit about the parking challenges on site, near the apartment and in the town generally. Had we not tandem parked temporarily unloading with a child and elderly parent would have been impossible. A suggestion perhaps would be to provide a disc for town parking for the use of guests - we have had this in the past in other properties we have rented and it certainly alleviated the parking stress on arrival.

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• Emily - Verified booking

  The property was beautiful and in a lovely place, it had everything we needed and was presented really well.

  We only had 2 issues, the first being parking. On the listing it states there's one space for the property and the rest are first come first serve - they aren't. We had angry notes left on our cars from residents stating we needed to move them. So we took the visitors spot and also parked across the road (just something to keep in mind if you have 3 cars) Also we booked our stay for 6 people and only enough towels for 4 were left out, the help feature on the app didn't work (not the owners fault) and the contact numbers sheet had been put in a cupboard, so we only found it on the last day. It just meant we had to go and buy towels which isn't ideal when it says they're included. We saw some comments about pillows being uncomfortable but this wasn't the case, everything seemed brand new and the main beds were lovely and very comfortable but the pull out bed was very hard so keep that in mind if you're using that. The internet and WiFi is also fine, no issues on our part. All in all a lovely stay.

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• Jacqueline - Verified booking

  Sweet and beautiful little cottage.

  Met by Georgina, the lovely owner and given a very warm welcome. Georgina showed us around the cottage and explained how to use the appliances etc. The surprise was the accommodation is incorporated into and above a sweet little vintage shop which remains closed whilst guests are staying and so we were allowed to use the large table and dining chairs in the shop, this is also where the kitchenette is situated. The cottage is really clean, beautifully and tastefully decorated, warm and secure. The one and only downside is there are only two wooden dining chairs upstairs with which to relax on other than stretching out on the bed (which is very comfortable). Georgina left us a Welcome pack along with a large bowl of fruit and a cake. She also gave us a very generous gift. I highly recommend this cosy, delightful little cottage and the friendliness and generosity of the owner, Georgina.

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• Andrew - Verified booking

  The property is lovely, nicely furnished and in a good location for the many amenities of Boroughbridge, including pubs, shops and dog walks.

  However, there are a number of issues with it: - the worst one is the hit and miss nature of the WiFi. One could occasionally download emails and WhatApp messages and access Google and the signal was never strong enough to download newspapers, watch iPlayer or any other internet TV. It is the worst WiFi of any property we have ever stayed at. - the coffee machine would not work without descaling but the disc to enable this was missing. So we had no coffee for the entire 3 weeks. - there is no chopping board or breadknife, despite this being reported by previous guests. - the fitted sheet in the main bedroom did not fit the bed. It was too small to stay on overnight. We made two calls to Sykes early in our stay about both the WiFi and the coffee machine but nobody came back to us and both issues remained a problem throughout our stay.

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• Rachel - Verified booking

  This is a stylish and beautifully presented apartment where we spent a lovely family weekend.

  Beautiful bathrooms, very comfortable beds and lovely open plan living area. Plentiful pillows but sadly all 8 on offer were far too hard to be useful so we had to resort to cushions. The lack of a traditional kettle is both perplexing and frustrating - particularly in the county of Yorkshire tea! Compared with other properties we have stayed in this one was lacking in instructions - presumably the coffee maker could have dispensed hot water for tea? It would also be helpful to make it clear in the property details that bedding is not provided for the sofa bed - luckily I checked before leaving home but had a mad dash to sort this out before leaving home.

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