Guests say
Guests appreciate the cottage's excellent location in Richmond, close to local attractions and dining options. The property is praised for its comfortable beds, modern bathroom, and well-equipped kitchen. While some guests encountered issues with parking and maintenance, the overall experience is seen as positive, with many expressing a desire to return.
Cleanliness has received mixed feedback. Several guests reported cobwebs and a general need for a more thorough cleaning, while others found the property to be clean and well-presented. The presence of cleanliness issues in multiple reviews suggests room for improvement.
The location is highly praised for its convenience and proximity to Richmond's town centre, with easy access to shops, restaurants, and historic sites. Despite some comments about noise and parking challenges, the central location is a standout feature.
Comfort is generally well-regarded, with guests finding the beds comfortable and the living spaces homely. However, some guests mentioned issues with the shower design and steep stairs, which slightly impacted the overall comfort level.
Facilities are modern and mostly appreciated, but several maintenance issues such as loose toilet seats, missing blind chains, and problematic door locks were noted. The well-equipped kitchen and the inclusion of a washing machine are positives.
There is no mention of gifts or special touches that would indicate thoughtfulness from the host. Therefore, it is not possible to provide a score in this category.
About this property
Set within the bustling town of Richmond, North Yorkshire, is this three-storey stone-fronted cottage, 9 Victoria Road. Furnished to a high standard, boasting a contemporary open-plan living space, and conveniently located to an array of local amenities and landmarks, the cottage is the perfect place to stay if you want to spend some quality time as a family; 9 Victoria Road accommodates four guests and one well-behaved dog, the ideal companion for popular North Yorkshire walks. Arriving at the cottage, you’ll be welcomed by both roadside parking and a private parking space, suitable for one small car, followed by a private rear patio area, where you can unwind, enjoy a glass of wine, and store any outdoor equipment. Entering the snug, offering some peace and quiet from the main social hub of the property, you’ll find a desk and a relaxation area, along with a convenient cloakroom. Venturing up to the second floor, be wowed by the contemporary design in the open-plan living space, with plush velvet furnishings, stylish features and state-of-the-art appliances; relax in front of the TV, prepare your meals, dine as a family, and gaze across the county from your elevated position. To truly unwind, discover the chic bathroom, with contemporary fixtures, perfect to sit back and relax in the free-standing bath, or why not refresh in the walk-in rainfall shower? Once sleep calls, head to two spacious and well-positioned bedrooms, where you can unpack your belongings and store them on the sleek industrial clothing rails, before resting your eyes ahead of your countryside adventure; select between a king-size and a ground-floor double, both completed with deluxe furnishings. Situated a stone’s throw away from the town centre, you’ll have a wealth of amenities to benefit from whilst staying in Richmond; opt for a bite to eat at The Ralph Fitz Randal or pick up the essentials at a nearby Lidl. You’ll also find an array of attractions to enjoy, right on your doorstep, including Richmond Castle, Richmondshire Museum, and River Swale Waterfalls, displaying a snippet of the town’s culture. The ruins of Easby Abbey, The Bowes Museum and Middleham Castle all also showcase the local heritage, exhibiting decades of history. If you love to be outdoors, take a stroll around Foxglove Covert, hike around the trails of Round Howe Wood, or appreciate the stillness of The Himalayan Garden & Sculpture Park. Choose 9 Victoria Road as your dwelling for a memorable trip to North Yorkshire.
Richmond, the ancient market town at the entrance to Swaledale, stands on a conspicuous hilltop site to the north of the River Swale. Its cobblestone streets and small alleyways, known as wynds, are home to nearly nine centuries of history and character. The town grew up around its castle, a Norman bastion built in 1071 and famously perched high above the river - the name Richmond comes from the French word 'riche-mont,' which means ‘strong hill.' Today, beautiful walks can be experienced, such as the Castle Walk, a stunning terrace walk beneath the castle walls, or a walk along the River Swale, which includes parks, safe paddling spots, and small waterfalls.
Accommodation
Three-storey.
Two bedrooms: 1 x king-size, 1 x ground-floor double.
Bathroom with free standing bath, walk-in shower, basin, and WC.
Cloakroom with basin and WC.
Second-floor open-plan living space with kitchen, dining area and sitting area.
Snug
Gas central heating.
Electric oven and hob, microwave, fridge/freezer, dishwasher, and coffee maker.
TV, DVDs, WiFi.
Fuel and power included in rent.
Bed linen and towels included in rent.
Rear patio area with furniture and storage.
Sorry, no off-road parking, but there is a long-stay carpark available approx 100 yards from the property.
One well-behaved dog welcome.
Sorry, no smoking.
Shop and pub 0.1 miles, river 0.7 miles.
Note: There are steps to the exterior of the property.
Nearby points of interest
- Bowes Museum
- Barnard Castle
Reviews (17)
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Grahame
However when we arrived on a cold November night, we found that there was no hot water or heating. After some time investigating and trying to reset the boiler, I discovered that the gas meter was on a prepayment card!!! A quick walk to the local Co-op and I was able to put £10 0n the card. However this only lasted until the next morning as £3 of this was used to pay an emergency use arrears. We found this a little annoying as I then had to put another £30 on the card, which lasted until our departure. The description on the site originally stated that fuel was included in the rental. In other rental cottages there was usually an owner contact number. In this case, not. It would have been nice to have one to sort this problem earlier. Otherwise a lovely stay. One final point we could not find any cutlery at all. So we bought some very cheap cutlery locally. We did not want to leave a bad review and are only reporting this to ensure the next guests don't have the same problems. We would stay here again.
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Michaela
There was dirty bedding in a heap on both bedroom floors, dirty towels in both bedrooms & bathroom, the bath, sink & shower were filthy with soap scum & the chrome taps full of toothpaste spittle, the bathroom bin had a used period pad inside. I sent my daughter & partner to a nearby restaurant where we had booked a table for us ALL, I missed out on the meal because it was obvious Sykes were not sending a cleaner. I cleaned the bathroom & kitchen, hoovered the stairs, made the beds & moved the last occupiers dirty linen & towels. I tried to contact Sykes numerous on the number provided but only got through to an answer machine. The next day (Monday) Iâd still had no contact from Sykes so I rang again, the person I spoke to said that I couldnât raise a complaint until after the stay. I still have not resolved the matter or had an apology, as stated this was my daughterâs Engagement surprise, it should have been perfect instead I have had the stress of cleaning a full cottage, missing out on the meal I had booked & countless phone calls waiting for an answer from Sykes. Michaela
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Matthew
The damp can still be smelt on the first floor where there is also black mould growing on the walls, the location is good but I still wouldnât recommend this to anyone, I donât know how no one has mentioned this! I can only imagine it is only friends and family that have left reviews.