Sidmouth Holiday Cottages

Reviews

What our customers say about their holidays

• James - Verified booking

  Beautiful property renovated to a high standard in a great location, walking distance from the seafront with ample parking.

  Great outdoor space and variety of bedrooms. Kitchen dining room is a fantastic size for larger groups but sitting room is a little small for a larger group to all sit together. Had an issue with the electrics during our stay in bad weather, lost all power and had to isolate one RCD a sit appears the outside lights were causing the issue and Sykes couldn't get maintenance out, unfortunately the issue was unresolved during the remainder of our stay meaning we were left without lighting in the downstairs bathroom & lounge. Only other thing to note was we think it would be a good idea to have a railing on the edge of the patio as its a 3 foot drop to the parking area, we had 4 children in our group and when returning in the summer it would be great not to have to worry about them falling if we spent more time outside. We also didn't use the front door as it was a bit fiddly and awkward to close, this is where the key safe is kept so may be a slight issue to address there, not major as there is another entrance on the opposite side of the house. That's just minor feedback and recommendations and what is otherwise a fantastic property which we have already booked to return to in 2024 :)

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• Ms Claire Smy - Verified booking

  The house was very clean and the location was good, however there were some things lacking that should be available in all properties these days, especially ones that charge such a lot of money. For example, there was no Wi-Fi which was hugely inconvenient as I had work to do, and also totally unexpected these days. Whilst the information did not explicitly say there would be Wi-Fi, Internet connection is so normal that it is to be expected. The fact that there was no Wi-Fi connection should have been mentioned explicitly. There were other little things missing too such as no full length mirror, no oven gloves, no clothes airer and insufficient pegs. The television was hard to navigate as all the channels were set up very strangely and, as there was no internet connection, none of the smart features on it could be used. We really liked the house and will stay again, but Wi-Fi really should be a given in this day and age.

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• Julie - Verified booking

  Beautiful house ideally situated, 15 minute walk to the town and beach.

  There were a few things lacking that would turn this into a five star stay. No parasol outside which is needed. No welcome pack which on enquiring with Sykes had been forgotten about. This contained the wi-fi password which they did send me in a message. Not enough towels for a house sleeping 8. Only 2 tea towels, no place mats or coasters. No full length mirror by a plug to do hair. Top floor bedroom very hot, need fans, the en suite bathroom has no storage/shelves for toiletries ect. Living room needs a coffee table as no where to put a drink. I would expect basic supplies of cleaning items along with tea, coffee, sugar, milk, bread etc. Regarding cleanliness it wasn't high standard which I expected considering the cost to stay here. The beds were really comfortable with quality bedding and pillows. I would definitely stay again and would recommend. If the above issues are addressed it would be perfect.

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• Lorna - Verified booking

  We had a lovely time at the holiday home.

  Based on a quiet site which we found to be a good base for alot of places we wanted to visit. The beds were very comfy and the blinds/curtains were great at keeping the light out. It was handy having night lights in the property for the kids to have on as I never think to pack these. The kitchen offered everything that we needed for the holiday in terms of utensils/plates/cups/glasses/pots/oven proof dishes etc far better than some we have been to in the past. I have mobility issues and use crutches, there is a slight slope from where you would park the car then a concrete step which was manageable for me. It was handy having the grab rail in the shower. The downside we found to the property was the cleanliness of the bathroom and the shower function (was either too hot or too cold) but this would not deter us from visiting again.

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• Janet - Verified booking

  This was the 2nd.

  stay with my Aunt. We love Broom Cottage which has a welcoming vibe. However, we were disappointed slightly this time by the standard of cleanliness. Little things like an old Tea Bag in the bottom of the Kitchen Bin, stains on the Tea Tray (Spoon Rest), Breadcrumbs on the Fridge Handle & in Bread-bin, a sweet was on the Bedroom (King/Double) Carpet, dead Moths were on Walls/Coving and a dirty cleaning Cloth was left (unwashed) in the Washing Machine. Just more attention to details was needed this time. The Shower Pull Cord Ceiling Holder was loose. What is a major issue though (and has nothing personally to do with the Owners) is the narrow road on the Site itself is absolutely full of Potholes to the extent we would not visit again if it got any worse as we would be concerned if I damaged my Car.

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