Banff Holiday Cottages

Reviews

What our customers say about their holidays

• Jade - Verified booking

  - the stay was fine.

  It was the accusations after. I paid a good amount of money to rent this property for the week and it was a busy stay. I took insurance out as when we stayed here before I knew glasses were broken when being placed in the sink. - we cleaned stripped the beds and towels and put them in the provided bag as asked. - accused of leaving a soaking wet towel that COULD of done damage to drawers, there was no damage. - the complaints from the cleaner after the stay were ridiculous. It was normal cleaning things that I may have missed but I was accused of things that weren’t true. The cleaner had to do her job yet complained about it. I was accused of breaking the blind but the roller had come off and I explained I did not want to make it worst and it was an easy fix. I was also accused of breaking the freezer which was untrue. I was accused of stealing glasses not asked about them accused. - I was accused of leaving rubbish across the garden, this did not happen. - accused of leaving a residue of powder on the coffee table - it was sand from shells and crystals my child had collected from the beach. - I asked my teenager to take the recycling out and he put it in the wrong bin, the cleaner made a complaint about this. - overall the stay was good but the attitude from the cleaner and owners was unacceptable. I was basically accused of trashing the place and ruining new bedding and I asked for photos and the tiny spot of a mark was sent to me from accidental spilt drink - again I had insurance for this.

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• Richard - Verified booking

  Enjoyed our stay, comfortable; bed and lots of equipment in the kitchen and also supplies of food and drink much appreciated.

  The landlord,(Sean) was happy to come round and teach us how to use the gas oven. Good WIFI, phone signal a bity iffy at times. Some suggestions/quibbles. Could do with a doormat at the back and front doors. Pan brushes would also help. As with some loft conversions. mine included, there can be a problem with people not seeing the bit of wall that hangs down in to the bedroom and forgetting to duck as I did, with painful consequences. I have done it myself in my own home and there is no easy answer. The inward opening doors left the bathroom and upstairs bedroom a bit cramped but you can't do much about that. There was slight shortage of hot water at time, just enough for a bath, but only just. The stairs were a bit narrow, steep and also winding at the bottom. I am quite fit and that didn't affect me but have been tricky for an eighty something. Otherwise pleasant stay.

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• Elizabeth Ann - Verified booking

  We had a lovely relaxing week at 5 Distillery Cottage .

  The Cottage was cosy and comfortable with everything you needed in it. The welcome pack was extremely generous and Eddie our dog enjoyed his treats , the garden was secure and ideal for him , there are some lovely coastal walks right from your door step , Whitehill and Banff which are in walking distance or a few minutes drive away have everything you need from Shops , pubs or take always, however you you wish to stay in and cook you will not be disappointed with the well equipped kitchen We will definitely be returning despite the 8 hours travel , which we made part of the holiday as the scenery was spectacular Sean and Victoria texted us and made sure that we had everything we needed and we could contact them them if we had any issues I would highly recommend this Cottage Roger, Liz and Eddie

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• Alan - Verified booking

  An absolute gem of a cottage.

  In 30 years of staying in self catering cottages this has to be one of the most comfortable, well equipped and lovely cottages my wife and I have had the pleasure to stay in. Certainly the best of any of the ‘dog friendly’ cottages with dog treats, dog food bowls, new dog toys and dog towels supplied. We were aptly looked after by the kind owners with wine, chocolates, bread, milk, biscuits etc. A minor issue with an appliance was quickly rectified by the friendly owners. The cottages situation is only a couple of minutes walk from the fantastic beach which was immaculate with no litter or detritus. Brilliant walks for the dogs. Loads to see and do nearby. Would absolutely recommend this cottage; just fantastic!

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• Juergen - Verified booking

  Very nice Holliday cottage, super equipped especially the kitchen.

  Very close to a beautiful beach for walks and even swimming. We had a lovely stay and really enjoyed our week. The owners left us a starter packet (fresh bread, biscuits, sweets for the kid etc. ) what we found was absolutely outstanding. The beds were too soft for us, but it's hard to accommodate everyone's feelings. The bathroom and toilet are on the first floor, which can only be reached via a steep staircase. My mother, who was traveling with us, had a pretty hard time with it. It is therefore not suitable for people with limited mobility. In all, we can absolutely recommend this Holliday cottage and would definitely be happy to come back.

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