Beach Villas In Yorkshire

Reviews

What our customers say about their holidays

• Toni - Verified booking

  We had a great stay at Ellerby lane house.

  The positives were great location, lovely decor, very homely. The cleanliness was very good. The negatives were the beds were very hard so quite uncomfortable, there was no mirrors in the bedrooms so doing make up was a bit of a struggle. The property capacity is for 7 people but there wasn’t 7 plates or 7 sets of cutlery as we were there for Christmas and was cooking Christmas dinner in the property we had to go and buy some as there was no contact number provided for the owners for if we needed anything. There is also no parking at the property which isn’t uncommon for Whitby but I think it should be listed on the listing as it wasn’t easy unloading our stuff parked on double yellows on the side street and we wasn’t given any instructions prior, I had to call Sykes cottages to contact the owners to see where we could unload. It was also a little noisy at night time if you were trying to sleep and could hear people heading back from the pub, again not a major issue but the location is very central so could be a little noisy if you plan on taking babies etc. The toilet seat was also broken in the main bathroom and some of the blinds were broken so couldn’t be opened. There is also no exterior bins for the property so as you can imagine being Christmas we had a lot of rubbish which we had to bag up and pile up near the entrance of the property for it to be collected by the owners. Besides all that it is a lovely place to stay, very cosy and the location really is perfect for exploring Whitby.

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• Mr Loftus - Verified booking

  The cottage itself is beautiful and very nicely located. It is about half an hour walk to Whitby (choosing the flatter walk alongside the train track) or longer if you tackle the hills over Ruswerp fields. There is a local pub and butchers that sell high quality food along the high street and we were very impressed with the services. We were disappointed that there was an electrical fault whilst we were staying in the property that left us without access to the washing machine, dishwasher and half the plugs in the kitchen. We rang the numbers in the brochure but it took two days for someone to come out and sort things. In the meantime, it left us apprehensive about using appliances in case of further power cuts or worse. The brochure in the cottage does have useful information in. However, the farmers market advertised is for Whitby in Canada! It’s a good job we used google. Whilst the property states is it pet friendly and is, the property also states it has an enclosed garden. The garden is not enclosed and a dog could easily get out and onto a main (very busy) road. With all this is mind, we would still stay at the property again and would recommend it to others. I would advise anyone with dogs to take them out on a lead at all times and do your own research about the local area (the pub has lots of brochures)

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• Phil - Verified booking

  The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.

  The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.

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• Ann - Verified booking

  Finch 59 is a lovely lodge with quality fixtures & fittings.

  It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.

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• Kerry - Verified booking

  Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.

  Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.

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