Bridlington Holiday Cottages

Reviews

What our customers say about their holidays

• Chantelle - Verified booking

  Unable to park 3 cars on the driveway as advertised and had to park one car on the grassed area.

  Garden was full of dog muck - picked up 8 very large piles. (Fully agree this is not owners issue but the holiday maker before) Bins were overflowing with rubbish on arrival-unable to shut. Used sanitary products and food waste were falling from the bins and onto the pavement at the side of the property and open to public. Leg missing from the sofa in the lounge- Informed owners by text along with the issue with bins- was told this would be sorted. Had to put our own rubbish in public waste bins for 2 days before making contact with owners again - they then did collect the bin. However the issue with the sofa was not resolved at all. I resorted in placing a large rock i found in the garden to enable us to use the seating. The gas oven was not at all usable- attempted both compartments of the oven and was not able to alter the temperature of the oven. We were unable to cook any food in the oven- in fact it even struggled to keep the food even warm. Thankfully I had taken my own air fryer to the property and was able to use this and the gas hob to manage for the week. The fridge freezer needs replacing- all door shelves were broken and unable to hold any items-this had been attempted to be fixed with cellotape previously as this was insitu on arrival. I removed all tape and attempted to strengthen the trays with heavy duty tape which enable us to store minimal light items in the shelves. The mattress for the trundle bed in the family room needs replacing- it was awful, we had to use several blankets to pad this out underneath the sheet to enable anyone to be able to sleep on it. The whole property needs some attention due to things being worn/broken. I found this disappointing as the property has so much potential. Its in a stunning location and with some attention could be beautiful. All in all we managed for the period of time we spent there- my biggest concern would be oven- without my air fryer we would have been without means of cooking.

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• Nigel - Verified booking

  Disappointing.

  We have stayed in many Sykes properties and this was not up to Sykes standards. Specifically: 1. Heating had to be controlled manually getting up early to put on. Boiler developed a fault early in our stay and gas engineer called. He turned up very quickly indeed and fixed the problem. Please note that we did call Sykes leaving a message on the emergency number and nobody got back to us, hence our having to call an engineer ourselves. 2. Bare minimum of crockery and cutlery - had to run dishwasher after every meal. 3. One wine glass! We had to go out and purchase our own. 4. No cable to connect DVD to TV so children couldn't watch DVD's. 5. Poor selection of pans and poor quality of of teflon coating worn off. 6. Very small fridge with broken door shelves - not adequate size for a property that sleeps eight. 7. Poor quality of towels and only one each. 8. Inadequate lighting in family bedroom and only one small electric heater. 9. No overhead lighting in lobby by downstairs bathroom and dangerous step down. One of our party had a fall. 10. Advertised as having an enclosed garden but wouldn't be able to use this feature with cars parked as insufficient clearance with doors closed. 11. Shabby decor. 12. There was a poor review in August stating many of these points but nothing has been done to improve matters. In summary, we have stayed in many Sykes properties but have never had such a poor experience. This is well below the standard we expect from Sykes. Especially disappointing was the total lack of response to the boiler problem. We will be pleased to have a reply to this review.

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• Fiona - Verified booking

  I found the cottage reasonably clean and comfortable.

  Lack of a shower wasn't too much of a problem as I used the hand held shower over the bath but as mentioned by others it was difficult to get a constant water temperature. The availability of parking spaces on nearby streets was a concern but I did manage to get a 'space' most days on Allison Lane, glad I have a small car. Some intrusive noise from the nearest pub (2 dozen steps or so from door to door) on weekend evenings for a while but the worse noise was my last night, on the Friday. Live music in the pub was incredibly loud, went on until midnight, then customers stood outside for another hour chatting and laughing. Had to have the bedroom window open as the weather was hot this week. However they did finally decide to go home and I got some sleep eventually! This aspect of the cottage location would really put me off booking it again, unfortunately. My sister joined me later in the week and we ate out at the Rose and Crown pub where we had a fantastic meal (their fish pie is delicious) very reasonably priced, and also at The Seabirds Restaurant, another good meal there. However, the cottage is a good base from which to explore the surrounding area and for nearby cliff walks. My favourite was to park at Thornwick Bay and walk north to the RSPB reserve at Bempton cliffs. The views were stunning all the way and the photographic opportunities of the seabirds at Bempton amazing.

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• Christina - Verified booking

  What a stunning location in Bridlington.

  The area where we stayed was in fact to us one of the best on the east coast . So clean quiet and peaceful. The beach was truly amazing for our dog walking and morning runs. The apartment we stayed in also is one of the best with stunning views from the balcony and a huge bedroom with stunning views again and beautiful seating area in bedroom. Mary the owner has made her holiday apartment absolutely amazing with lovely furniture and fittings. Everything was there that you needed. Also which was nice Mary lives just below and she is very caring and sorted out quickly and efficiently a small issue. Mary was the ideal host . We are both vegan and Mary left a bottle of vegan wine and a lovely house plant to take home. There are so many nice places to visit and I have written about them in the visitors book with postcodes of how to get there. We love walking with our dog and one of the days managed 10 miles by the end of the day . So if you looking for a stunning place in stunning location book this place. Oh and a free parking space literally right at the base of property.

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• Debbie - Verified booking

  Margaret’s absolutely stunning holiday property did not disappoint.

  The location is prefect, just a short walk to the sea to town, and the photos don’t do the house justice - the decor is beautiful, as is the garden. The property was absolutely spotless, with lots of home comforts, luxurious linens and everything that you could need for a very comfortable stay. The tvs in the main bedroom and dining room, as well of the lounge were very much appreciated on an evening with teenagers, so we could all relax and do our own thing separately if needed. The downstairs loo was a bonus too, particularly as I have poor mobility and I wasn’t sure when we booked if it would have one. The master bedroom is beautifully spacious, with a lovely en-suite including a bath and provided bubble bath, which was a great way to end the day. We all really appreciated the homemade cake and jams, what a lovely surprise that was. Margaret the owner, was great at communicating too, and although there were zero issues, I’m sure she’d reply swiftly if there were any. We’d definitely like to return.

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