Holiday Apartments in Caernarfon

Reviews

What our customers say about their holidays

• Victoria - Verified booking

  Location location location!

  And that is why we chose to stay here. It was wonderful gazing at the castle through the windows on a daily basis. The town centre was easily accessible from here as well. There was some occasional noise through the night on weekends. And cars illegally parked directly outside the bedroom window on week days. This is mainly down to the location. There's a nightclub nearby, and a shop serving takeaway breakfast. The central location near to the castle, and with stunning views of both the castle and harbour, is bound to come with a few setbacks, so we didn't mind this. It is exactly as pictured, so you know exactly what you are getting beforehand. The style is quite Scandinavian and minimalist which I liked as it felt fresh, clean and uncluttered. It also made packing easier when we headed home. A bit more clothing storage in the bedroom would have been good, but otherwise we subscribed to the 'less is more' decor. However less is definitely not more when it comes to information. We were surprised to find that there was no information booklet. We've stayed in at least 20 rental properties in the UK and this is the only one without any written information. As such we didn't know how anything worked: the oven, the heating, the TV. None of them were straightforward. We would never have worked out how to find and access the washer, which is shared between the rental properties and numerous shops. There's a total of 4 different coded gates/doors in this property and you're only provided with the code for key safe which cannot be used elsewhere. It feels like the owners want to say there's a washer but don't really want you to use it, seen as they don't tell you where it is or how to access it. There needs to be some written information provided so that guests don't need to ask the caretaker at every turn. Thankfully, he is lovely, and very patient. But I shouldn't have needed to contact him as much as I did. Be warned about the 'adjacent car park'. I could not find any pricing information online in advance. It is a phenomenal £14 for 18 hours. There's no 24 hour option or weekly option. This car park will cost you a further £125 a week on top of the rental price. What's particularly frustrating is that it's owned by the same company as the property. So it feels like an excuse to extort further funds from paying guests. We only parked here once, the rest of the time we parked elsewhere. But the truth is, that's incredibly inconvenient when you have suitcases/shopping. Particularly infuriating when there's a large open space directly in front of the property and a car park next door that the property owners also own. A deeper clean of the bathroom also needs to be considered. All other rooms were immaculately clean but on first use, the bathroom sink failed to drain due to the plug being full of hair/fluff. I freed this up but shouldn't have needed to. Also, the shower head was visibly mouldy on arrival, so I cleaned this too before use. But it still needs a proper clean as I had no cleaning materials with me. And it needs cleaning every week. The hand-wash was empty and had evidently been empty for quite some time. If it is not going to be filled up every week, remove it. We weren't able to open the windows and this is obviously a known problem as evidenced by the air fresheners in every room. The doors were weighted fire doors, so it wasn't possible to simply leave them open. The lounge in particular smelled of wet dog when we arrived, so we propped open this door with a chair for the duration of our stay. Also I am 5 foot 4. Thankfully I travelled with someone who is 6 foot 2, so we were able to use the bedroom blind. But I would have had no chance, the cord for this was way above my head and I could only just touch it even at full reach. Again, this would have been another call to the caretaker every time I wanted the blind pulling on or off. The blinds are great quality and very stylish but they need to be made more practical! Overall I felt that the property had been renovated extremely well and it was very stylish. The quality of the furnishings was very good. But it was let down by little things which had evidently been overlooked. All of these little things could be easily rectified should the owners decide to take on board the feedback from various guests. Frustratingly, almost everything I have said has already been raised by other paying guests, so why have they not been rectified?

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• Caroline - Verified booking

  Lovely apartment, clean, comfortable and good location.

  I would have given it 5 stars but the situation re parking needs urgent addressing so I'm onky giving 3 in the hope it will help get that sorted. When we booked the adjacent pay and display car park (owned by the Harbour Authority, who also own this apartment and the others in the complex) was advertised as costing around £5 or £6 for 24 hours. We have previously used the car park when visiting Caernarvon and budgeted accordingly. However on arrival we found the car park now costs more than triple that expected cost - almost 4 times that actually. Anyone booking until this issue is sorted should bear in mind that to park in the car park daily could add almost £150 to the price of the weeks rental. There are other parking options a reasonably short walk away but we found that quite inconvenient. Really there needs to be a parking permit included in the rental cost - owners should either up the price of rental and include a parking permit or declare this hidden cost. Overall the apartment is lovely but it is very overpriced when you factor in the extortionate parking costs. The Restaurant in the complex, La Marina was really good. We thoroughly enjoyed eating there and definitely recommend. It was very quiet most nights, probably the car park pricing is having an effect there too. The caretaker at the complex was very helpful. Told us all we needed to know, a very nice man. As other reviews have stated there is no information about how to use the appliances in the apartment. We worked it out OK, buy clearly previous residents hadn't as the dishwasher was clogged up having had the detergent tablet forced into the rinse aid compartment so maybe placing some information about how to operate things will help them last longer! Would we return? Yes - if parking issue is addressed, otherwise there are better options that are more luxurious and cost less.

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• Shelley - Verified booking

  We were delighted with the Nantlle and in a perfect setting.

  Each of the rooms are beautifully decorated and well equipped, especially the kitchen. There was even a cheese grater with zester!!! Waking up in the morning to peace and quiet we walked the dog around Caernarfon and that was a treat. The fact you walk out the front door and are greeted by the Castle, harbour and mountains is wonderful. We welcomed having the fan in the bedroom as the property does get rather warm. It's a shame that you can't open a window for ventilation, but appreciate why, due to being on the ground floor. As the property has fire doors on each room it was hard to get air circulating especially the kitchen. It gets a lot of sun on that room so at times it was a tad warm (not usual weather I know) to combat this we simply had the front door open for a few moments to get some air through. The front sitting room is super cosy and a delightful space to have a sit down after a day out. It was also nice to see the property have some local crafts and artwork upon the walls. We loved sitting at the table staring out at the Castle during mealtimes each time you look you spot something new. It's the perfect back drop whilst enjoying a glass of fizz. Parking so close was great. We highly enjoyed our stay and it was nice to be greeted by the caretaker who was extremely helpful. Would definitely go again.

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• Wendy - Verified booking

  Had the best week away to this amazing apartment, set in the harbour area a minutes stroll to the castle and all amenities.

  The apartment is decorated to a high standard and is well equipped and comfortable. A short stroll around the castle are lots of pubs to sit out and admire the views. The only downside is the parking situation, when we arrive we found out from the caretaker that the harbour trust had installed new meters and a new tariff as the apartment does not include parking (even though there is a massive area directly outside the apartment that is council owned but has bollards all around to stop cars getting on) the tariff at the car park was £18 for 18 hours (no 24hr option) the caretaker told us a alterative parking spot which was £4 for 4hrs or £5 for over 4hrs where we parked for the first night. we were unsure abut this because on the ticket it said it was only up to midnight. after a bit of research we downloaded a app called Horizon parking and found we could pay for parking at the local Asda store that was a 5 mins walk from the apartment from Sunday to the following Saturday for £12 this was great as we ha booked a few steam train trips so didn't need the car. Felt so much better than paying over £120 for parking. loved the whole week with great views and a fab place to people watch.

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• Ayo - Verified booking

  I loved staying two years ago, and that has only grown.

  Particular with the proximity of Caernarfon Castle, and the Menai Straits. What adds to this beautiful scenic stay was the mountains and Snowdonia as a backdrop to this restful stay. The small town square, and it’s church. And of course it’s friendly and lovely villagers. In addition, the flat that I stayed in Moel Tryfan overlooked craft shops, of course I visited the craft shops. Beth’s gallery has been an absolute inspiration. As my visit was a little longer I visited Mostyn and Abakhans. And also got some time in Llanddwyn island! I’m currently learning Northern Welsh language, and will be back to visit other parts of this breath taking, and certainly underrated part of Wales. A huge thanks to Colin the caretaker, who always ensures that I have a safe stay, and in a respectful way.

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