Holiday Apartments in Pwllheli

Reviews

What our customers say about their holidays

• Anne - Verified booking

  The location of this apartment is stunning.

  South facing and sea & beach views - doesn't get any better. It's less than a mile into town so perfect for a leisurely stroll or a brisk walk. Dogs are allowed on the beach (turn right) so also a perfect location if you have your pooch with you. Overall, the apartment is spacious and airy and very well equipped. The facilities are excellent - plenty of glasses, crockery and cutlery and everything else you need for self-catering cooking. Two bathrooms with fantastic showers and both bedrooms can be made up with king size beds. A small pool, steam room, sauna and additional showers are located in the basement - a fabulous extra. However, it was disappointing that the pool was out of action from the Tuesday onwards (broken pump?) and there needs to be some additional instructions for how to turn on the steam room and sauna before use. In terms of the apartment, the two negatives are the general decor and cleanliness. It's time for a quick re-paint to make it feel fresh and clean instead of tired and scruffy. The floors, patio doors (upstairs and downstairs) and glass frontages need a really deep clean. Looks and feels like they've not been done for years. The big wooden dinng table and the kitchen worktops needed a good clean before we were happy to use them. It's a shame that the decor and cleanliness of so many of these types of bookings leaves a lot to be desired. It would add so much to the welcome when you arrive and the enjoyment of your stay. In spite of this we have re-booked the apartment again due to its fantastic location and excellent facilities.

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• Teresa - Verified booking

  This is the worst property we have stayed in over the 8 years of using sykes.

  Be prepared to take cleaning clothes,loo roll,washing up liquid and mop as the owners don't provide them. The hoover wasn't emptied and the steam cleaner and type of long handle duster thing was dirty and disgusting so had to go out and buy cleaning items.No surfaces in living room,bedroom have been dusted in weeks in fact this place wants a deep clean especially in corners of rooms where dirt and debris collected. In the bedroom there was a disgusting damp stained dog bed which needs to go in bin. Cobwebs with spiders in all rooms and very musky damp smell about the place. A lovely welcome pack of wine,cheese, butter,bread and milk was left but I think that money would have been better spent on starter pack of 1 loo roll as there was none, cleaning clothes and wash liquid. There isn't even a frying pan or oven trays to cook anything on. There was a roasting tray so we did everything on that. This apartment is situated in a lovely place and great for town and beach and accessible to great North wales days out. Also why is the apartment above have its doorbell connected to this apartment....very annoying and loud. We spent 3 days speaking and emailing photos to sykes who did absolutely nothing except contact owners who offered a reclean which I refused as we didn't want anyone in there with all our possessions and this should be clean b4 we got there. Owners said no compensation which we never asked for anyway. We won't be back. Very disappointed with lack of care from owners and sykes.

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• David - Verified booking

  This was really between failed and met expectations The apartment is in a good location and generally it was satisfactory.

  Good views and location for the beach. However we soon discovered some problems. On arrival found the lights in the kitchen area did not work, we were suspicious that this was already known about as a bedside table lamp was on a kitchen unit! When phoned the owner suggested I change the bulbs, I tried without success. Someone came out and got one of the two lights working but it needed an electrician. No microwave, one was listed in the kitchen appliances- we found it in a cupboard when queried with the cleaner who came to look at he light she said it was not working and the owner had been told about it several weeks ago. The French type window type doors in the lounge and main bedroom were difficult to shut properly and sometimes could not be looked ! We had one wet and windy night and the water came in from the doors in both rooms with a large puddle on the lounge floor. The doors throughout the apartment were self closing, with very strong springs, presume fire door type, but a real pain, very difficult to keep open with the door stops available as they tended to slide on the smooth wooden floor. Despite theses problems we would recommend it and go again. Just a shame that the above issues which were clearly known, some of them for a long time ie the ill fitting doors took the edge off our stay.

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• Eleri - Verified booking

  No.6 is in a great location, just metres from the beach, with full length French doors giving us a wonderful sea view on both floors.

  Plenty of kitchen equipment, cutlery and crockery etc. and comfortable lounge area, overlooking the great view. We were met by Hayley who was friendly and welcoming. Negatives included some missing light bulbs, in particular the entrance hall which we tried to replace but fitting appeared faulty, and back bedroom. Dishwasher only worked intermittently and the DVD player not at all. Seals on the French doors could do with replacing as the wind whistled through and let in water some nights. The crockery could do with sorting as there is a lot but a good proportion is chipped or crazed and unpleasant to use. Bedding was rather worn and tired with stains on one sheet and duvet. The boiler which provided showers, hot water and heating, broke down on our 5th (out of 7) morning. Hayley attended quickly and tried to help but was unable to rectify, so we were left without for the rest of our stay. The owner did ring to apologise although the supplementary heater he told us was provided, was not there. All in all, we enjoyed our visit as we love the area and location. With some investment in the maintenance and facilities, it would be a perfect place to stay. As it is, we will not be rebooking.

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• Kasia - Verified booking

  Lovely place, everything you need for a short or longer break.

  Nice welcome pack. Well equipped but an iron and and a hairdryer would be great to add. Fantastic well maintained patio and a garden. Few downsides. As apart of a bigger property we had the ground floor and further two floors were occupied by other people. You could hear every noise especially the little boy running up and down from 7:30 every morning. Not ideal if you come to catch up with a sleep. The parking space on the back where our entrance was I thought was just for us, but our neighbours had two cars so they parked one on the front and the other in our space. That was causing problem getting to and from the car as the space wasn't quite big enough for two cars. Confusion with the waste collection. The rubbish has been cancelled every three weeks. We didn't know if that was the right week. The bin was full. We took it down the hill to the main road (quite a journey) just to find out that the general wast was collected last week, so we had to bring the full bin back. Visitors should be given the exact dates when the collection is actually happening. Overall our dogs and we had a lovely time.

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