Christmas Villas In Whitby

Reviews

What our customers say about their holidays

• Mr Robert Mackenzie - Verified booking

  Our overall impression was that not enough care went into preparing the property for our arrival. The temperature was 10C in the unit when we arrived and it took us quite a while to understand how to operate the central heating. Once we had figured it out, we managed to maintain a comfortable temperature for the rest of our stay, however we really felt that someone could have turned the heat on for our arrival. There were umpteen reminders not to check in before 4pm, but the heat could actually have been programmed to turn on at that time. The property was spotlessly clean except for utensils that had been put away in the cutlery drawer, the bed (we only used one) very comfortable, excellent, even outstanding shower pressure, incredible views, modern appliances, electrical outlets absolutely everywhere, many, many positives. Negatives: It really felt like nobody had bothered to properly check the place before we arrived. There was a pint of milk in the fridge and a packet of biscuits on the counter, a few single-serve packets of instant coffee, packetss of sugar and two teapot-sized tea bags. However, the teapot was found stashed (hidden?) in the back of a cupboard and was missing the lid. I actually spoke to Carol the owner halfway through our week long stay and mentioned this to her, thinking a lid (or new teapot) would be delivered, but none appeared. The kitchen was mostly equipped for 6 people but there were only 5 dinner plates and 5 coffee/tea mugs. I had to rewash the cutlery that had been put away in the cutlery drawer as it wasn't clean at all. There was no washing up liquid for washing anything in the sink and a completely empty bottle of cleaning spray in the cupboard under the kitchen sink. There was a bottle of liquid hand soap in only one of the two bathrooms. The loo rolls were just put on top of the toilet tanks, there were no roll holders/hangers, which we found rather strange. Our suggestion would be to add bedside rugs and televisions in the bedrooms. Also, the only rug in the apartment, found in the living room, would have greatly benefited from having a carpet sweeper in the apartment. Our overall impression was that it is a wonderful apartment but more care should be put into preparing for guests arrival. One packet of biscuits and a pint of milk in a very cold apartment isn't exactly what we would call a "welcome pack".

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• Jane - Verified booking

  The Counting House has everything needed for a short or long stay Not just a washer but a washer dryer and two tvs.

  Very good location.. close to everywhere in whitby but not noisy. The bed is reasonably sized and comfortable The shower is as on the pic and a tall person may struggle but the pic clearly shows this The parking is as described : only pointer would be to make the sharp drop at the back of the parking spot a lot clearer. (There is a curved ridge before the drop) and maybe add a barrier for safety as it’s not clear on a first stay but lovely to have your own dedicated stop at the property… access to the spot is clearly described Of note the bedroom t v works fine: to turn on and off you have to press and hold the controller right next to the red light on the t v, otherwise it’s fine. If any tv pixellates check if the plug and aerial are properly inserted For the price location and amenities provided it’s an excellent property for two people…. 5 stars from us xxxxx The Granby hotel on skinner street is excellent for pub grub: home made and nothing more than £ 12.95 as of July 2024 We found abbey wharf ok but not as good as hyped with stodgy chips and watery mushy peas Sadly we never got round to my personal fav at Moutreys Italian. And the butchers that never seems to get a mention on media on golden lion bank is excellent.. breckons butchers We hope to stay here again the future.

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• Jane - Verified booking

  The location was great and the cottage very quirky but not suitable for dogs at all.

  There is no garden and no grassed area so wherever the dog needs to relieve its self outside the cottage can only be next to someone else's property or down the steps to the cobbled shopping areas. The lounge is on the second floor and the steps are too steep and difficult for dogs. Most owners have the dogs with them in the lounge, they dont leave them on their own on another floor. The furnishings were very old, tired and uncomfortable. The easily accessible drawers to put clothes in the bedroom were full of towels and bedding for the cottage and the other small drawers difficult to get to.The shower was pretty much useless, over the bath with no shower rail. The parking permit is pretty useless as its for a parking area much further away from the central car park in town, which in itself is quite some distance across town to carry luggage, with a dog and our grandchild. No complementary condiments to give the lovely welcome most cottage do. No black bag for the bin, no spare toilet roll. The cottage feels like the owners cant be bothered putting in that special effort to make a nice welcome for guests but still are charging a high price.We will never stay there again and wont recommend to our friends.

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• Surineer - Verified booking

  My first long stay in whitby and this property was a great little hub for the week.

  On arrival we literally parked outside and used the 1hr permit provided to unload our vehicle. Additional long stay permits were provided too but parking in those were tricky. A bit of patience, waiting and circling around usually provided a place when someone left. However there is plenty of free parking available before entering the main permit zones which are a 5mins walk from the accommodation. Other reviews mention the sofas but they are now updated the broadband was high speed and perfect throughout. This property is small and compact which can be a plus or negative based on the visitors own tastes. We liked it alot. Pros : Great location Some parking permits provided Off the main street so added privacy High speed broadband Cozy Clean Dog friendly Cons : Small Little kitchen space Tight steep stairs, potentially problematic for certain people. Overall we found this place good value for money, it was clean, cozy and well located. The doggy shop is literally outside. Parking in whitby as a whole is difficult and not the fault of the property and we were provided with permits for our stay. If we come to whitby again we would actually consider this property again.

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• Kath - Verified booking

  Fantastic to be finally out of lockdown & allowed to go to the seaside!

  !! However parking was a nightmare - unloading the car on a tiny street with loads of pedestrians & other vehicles trying to get past. Having to park miles away, so on a trip out to the beach having to carry all our stuff miles. It made it stressful & exhausting. I think it needs to be really clearly spelt out that parking in Whitby is difficult to find & the house location means I you’ll have to park a long way away, if your v lucky you might get a spot in the limited pay & display £9 a day. Remember everything you bring has to be carried ... we brought way too much stuff! The house was quirky & v characterful which was lovely, but top stair landing was precarious & also The banister rail was loose, so had to be really on the ball! It’s not really a family holiday house, but the location is fantastic and the house a real experience, loved the old bath! You’ll need healthy knees as there are a LOT of very steep uneven steps,! I’d say it’s great for a short break just to explore Whitby as you’re right in the old town. But come on the train & with a small overnight bag!

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