Dog Friendly Apartments in South West

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  I wish I'd read the rest of the feedback before booking.

  As soon as we entered the property we had issues with the smell, which evidently someone had attempted to mask by filling the property with plug in air fresheners. My daughter was wheezing within an hour and I contacted Carbis Bay Holidays immediately (hoping to relocate somewhere else - we had stayed in another of these apartments with some friends in January and not had any issues with the smell). Unfortunately we did not hear back from anyone until the following day, and the response was someone from the property team came and sprayed deodorizing air freshener (which really didn't help). We also were not left the fobs for access to the spa, and were charged by the hotel on 3 separate occasions when we accessed it (even though we said where we were staying). We ended up cutting our holiday short as we did not use the downstairs bedroom and my children were all sharing the upstairs room, with one having to sleep on the sofa. I have complained to Carbis Bay Holidays but aside from getting a complaint reference number I have yet to receive a response from them.

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• Mr Loyden - Verified booking

  The Old Bakery is the hidden gem of Newlyn. From booking to departure the whole holiday was stress free and we thoroughly enjoyed our time staying in the house. From the pink front door to the underfloor heating in the bathroom, there have been no compromises with the refurbishment of this house. The beds are super comfy, the kitchen is a dream and the cute little welcome pack of milk, tea, coffee and biscuits was well received upon arrival. The owners have gone above and beyond here and we loved our stay. They have literally thought of everything from a board games cupboard to cookbooks! The location is superb. There are shops, a chip shop, a pub and a little cafe to name a few places all within a couple of minutes stroll. We parked the car each night in the Duke St public car park which was free overnight from 4pm - 9am and was ideal for us. We would 100% recommend a stay at this property. It was a welcome retreat and we would return again without question! A well deserved 5 star review! Thank you!

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• Miss Mason - Verified booking

  Lovely cottage semi detached to the main farm house, very kind hosts who went above and beyond to make us feel welcome. The site itself is very quiet lovely location with livestock and lambs this time of year! Cottage was clean and cosy, cooking appliances were great for use and easy to operate. Can’t fault the stay we stayed for 5 nights to visit the south coast of Cornwall. Highly recommend this little cottage if you’re wanting to visit small local towns like Polperro and looe. There’s plenty to do and loads of recommendations in the hosts book for places to go and things to do! NOTE: if you own a lowered car or have a vehicle which is quite low to the ground I wouldn’t recommend the access road to the cottage to be suitable , however this can be discussed with the hosts and would probably not be an issue for most cars/ all standard cars.

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• Jane - Verified booking

  When we arrived the balcony had obviously not been cleaned.

  The chairs and table and surrounding glass were splattered with bird droppings, there weren’t enough cushions for the chairs and those that were there had seen better days. One of the dining room chair legs was dangerously loose. So we moved it into the office. There was a flickering light in the lounge area so we couldn’t have those lights on. I emailed Sykes straight away about the balcony but had no response. Also I had tried to ring Sykes number prior to the holiday but gave up after there was no reply 30 minutes later, so decided a phone call was hopeless. We loved the apartment and it suited our needs very well. The apartment itself was clean. However, as per the comments above, it would have been even better had we been able to resolve the problems.

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• Helen - Verified booking

  Unfortunately we had issues with the hot water which meant we were several days without being able to bath or shower.

  Particularly frustrating when arriving after a 7 hour journey. We also then nearly missed a dinner reservation for my birthday whilst waiting for an engineer to attend. It took half the week for the issue to be fixed. The apartment was clean although the loo in the first bedroom really needs replacing. The decking area and patio doors looked like they had not been cleaned in some time. Overall the stay was OK but the apartment looks very high end in the photos and does not live up to this expectation so I think that overall we were disappointed especially with the water issue. The engineer believed we were the first to stay in a few months so I would recommend a more thorough clean and check in this case in future.

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