Dog Friendly Cottages in Porthmadog

Reviews

What our customers say about their holidays

• Yamini - Verified booking

  First time, I booked a holiday cottage without reading other customer reviews.

  So when I got back home, I promised to write one, so that others can benefit. Purely based on property photos and description provided on the sykes website, I booked it. The cottage looks and feels 100% like the photos and description on the website. Lovely old slate cottage from the outside with traditional interiors inside. It was very clean, cosy, comfortable and very functional (modern). It is maintained to a very high standard and the owners have done a fantastic job of furnishing it and their attention to detail was amazing. You cannot beat the location, it is just behind the Porthmadog harbour, the heritage train station and walking (5 mins) distance to a number of pubs/eating places and the town center for super markets (Tesco, Aldi, Lidl). We reached the place in the middle of the night and got lost due to following the sat nav only. I suggest you follow the Sat nav instruction to a point, after that pls follow the instruction provided by the property owner, you would make it easily. We spent a week here and explored the North Wales and Snowdonia national park, drove to most places and spent the day outside, but we very much looked forward to coming back to the cosy cottage to spend our evenings in the warm lounge, rest in the cosy bed in the night and wake up to a hot power shower in the morning, We felt home away from home !!! I highly recommend this place for families visiting Wales.

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• Jamie - Verified booking

  This is the email we have sent to you and had no response: To whom it may concern, I am still awaiting re Response from my previous email in regards to the dog supplement error.

  We have now returned from our stay and are extremely dissatisfied with the misleading and inaccurate portrayal of the property; Frustrating the property photographs show the log burner but it doesn't provide any wood and is potentially not a real burner at all? This should be made clear. The bathroom is in really poor condition with major mould issues and spurting shower that is leaking . Needs attention and appears not being cleaned properly as mould flying off whenever water from shower hits it. Slippery tiled floor and no bath mat provided is dangerous. Really disappointed with quality of property. General theme of stingy provisions left- small and tired towels, not a single dishwasher tablet, not enough washing up liquid, toilet paper or hand soap for 24 hours. The parking was made impossible to access due to the bushes that hadn’t been trimmed. We are still waiting on our refund for the dog that was an error as we didn’t have a dog with us. We contacted you about this ahead of our visit. We would also request a partial refund on the booking overall due to the poor state and quality of the property and was not as advertised in pictures or description. I eagerly await your response. Regards, Jamie Trigg

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• Megan - Verified booking

  When arriving at the property it had not been cleaned.

  Dirty bedding on the floor, bins not emptied, microwave dirty. I made two calls to the owner which were not answered and left a message as per instruction on the email. When they did not reply I then ended up making three phone calls to Sykes as we were starting to panic we wouldn't have any beds to sleep in. They also couldn't reach the owners and said there had been a mix up with emails so cleaners hadn't been booked. Sykes organised for some cleaners to come who were lovely and very apologetic even though it wasn't their fault. They then had to clean the house around us while we were making a meal. This was not a very relaxing start to our holiday. We had a builder call in twice, once to check the leaking roof and then to ask when we were leaving as he needed to fix it. The house is very spacious and in a great position but isn't as well equipped in the kitchen as other holiday homes I've styed in. We didn't park in the yard as we enjoyed sitting in it but had no problem parking either outside the front or in the harbour car park. We were very happy with Sykes and grateful to them for sorting our problem out, not so much with the owners and would of appreciated an apology.

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• Felicity - Verified booking

  The cottage is in a good location.

  Only 10 minutes walk on the flat to the beach and the pub! The beach is dog friendly all year and there is sand even when the tide is in! The instructions to get to the house should be updated to say go down beach road and its the first left as the postcode on Sat nav doesn't take you close to the house. The house is spacious with room for 8. The rooms were all a good size. The main room as really nice on its own floor. There are two gardens one near the house which is fenced in. The other is near the hot tub and wws open. The hot tub is good and really big. The games room is brill as well. Neighbours are really friendly as well. A few things that could have been improved...The house could do with a bit of a decoration update. The main bathroom could do with an update of tiles and shower to make it a nice walk in shower. The dishwasher was rubbish at cleaning the glasses. Also could do with making the hot tub more private as it's open to the road, a screen would help. The conservatory leaked when it rained from the middle of the ceiling. We really enjoyed the holiday and the house.

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• Dave - Verified booking

  On the whole I enjoyed my break.

  Two issues (both of which I have already shared with the owner) tarnished what would otherwise have been a 5* review. 1. When I arrived the back yard was full of rubbish. Someone left three bags of rubbish (used takeaway containers) tired up if the yard. The local wildlife (seagulls) had shredded the bags and strewn the contents avoid the yard. The owner applied and gave me a small refund to compensate for the inconvenience and because I then cleaned up the mess myself. I had to, others I could not have allowed my dog to use the yard. 2. The flat roof over the bathroom has a leak. This too I reported to the owner. I used the bathroom water bins to collect the drips. ON THE PLUS side, excellent location. God selection of pubs and restaurants all within a short walk of the Cottage. Ready address to the heritage stream railway only a few minutes walk from the cottage. I really enjoyed my stay.

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