Dog Friendly Lodges & Log Cabins In Ilfracombe

Reviews

What our customers say about their holidays

• Charles Barry - Verified booking

  Very well equipped and clean.

  However some things need attention. The walk-in shower in the en-suite produced extremely hot water which could not be controlled. The temperature control mechanism did not work making the shower quite dangerous to use. The dining table chairs were in poor condition and a possible danger as their backs were unstable. The television is too small and difficult to see clearly from the settee (at least for elderly people). It had also been left in a confused state re the channels. Not all the electric lights were working. The sofas were very uncomfortable. In addition we were very disappointed in the Mullacott Park site. Although most of the lodges looked very modern and well cared for there was also a lot of debris strewn around the park. In addition there was no reception, the cafe/coffee lounge was closed and the launderette very shabby looking. There was also only a small space between our lodge and the next one making it difficult to park our car.

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• Barbra - Verified booking

  We originally booked the Bella Mere but, apparently owner cancelled 2 weeks before our stay?

  So after numerous phone calls to yourselves we managed to rearrange a different property on the same site which was a day later each end of the holiday, which meant we had less time with friends we went with. We stayed in the MoJo which was very unsettling & disruptive because of numerous issues we had with the hot water from day one & throughout which made us leave your site a day earlier . Before we set off to stay at the Mojo we were given £50 compensation which was really unacceptable as the arrangements & days were changed that’s including the arrangements we made back home too. We would like this matter looked into & compensation considered because of the various hot water & disruption throughout our stay, including days out with our friends who were staying in the ocean terrace.

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• Alan - Verified booking

  Generally the lodge is ok Good showers and all items worked and it was clean and ...

  Generally the lodge is ok Good showers and all items worked and it was clean and the following points don’t stop a holiday being good but do take away from a really good experience and if someone does not tell you the little things you can’t resolve them It is tired the just double bed has roll together now so one of us had to sleep in the spare room To get some sleep The crockery needs a go through as some of it is worn and chipped There are 3 blown double glazing windows in the lounge The kitchen blind needs a clean The decking needs a clean and a restain and 1 of the one decking rails has come away Our holiday was not impacted by these points apart from the bed if you want top ratings attention to detail has to happen

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• Kieran - Verified booking

  My Daughter, our dog and I, had a wonderful week here at Ocean Terrace 1 last week.

  The property was extremely comfortable, well looked after, and spotless clean. The facilities within the cabin are excellent, and as we went in winter, the heating was brilliant, with only having it on low, it was soon nice and toasty! The owner very thoughtfully called me to say the property was ready earlier than anticipated and we could go sooner if we choose to, although I understand this wont always be possible. I wouldn't hesitate to recommend this property to anyone, and we will hopefully be going back again in the future. The property is also fantastically located to explore the whole area within minutes, and the pub on site is also great serving beautiful food and drink. 10/10!

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• June - Verified booking

  Lovely lodge, well equipped and clean and very comfortable.

  Had everything you needed and enjoyed staying there. However there were a number of things that I appreciate owner has no control over but needs to be aware. Kitchen overrun with ants when we got there so had to get a spray to kill them. The tv kept losing its WiFi signal and had to re tune a number of times to get picture back. We had no water for a few hours on Thursday due to work being carried out that we were not notified of. The site had also closed the dog walking park which was a bit of a blow as nowhere else to let our little dog run about. The noise level from road is also quite high. However none of this stopped us from having a lovely time.

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