Lodges & Log Cabins in Dumfries And Galloway

Reviews

What our customers say about their holidays

• Deborah - Verified booking

  I hadn't wanted to post this review and have been waiting since 28th Dec 2024 after messaging again 3rd Jan and 10th Jan for a response from Sykes in hope of getting some reply.

  We arrived at the property at 5.30pm on Christmas Eve, the property was cold on arrival, 2 of the thermostats were hanging off the radiators so no way of controlling the temperatures on those, on putting the tv on there wasn't any signal, and considering we wanted to spend Christmas relaxing watching tv it wasn't a good start. We phoned the owner who couldn't really help apart from phoning the site warden. The warden (Paul) came and spent a couple of hours but couldn't get it working, I felt bad for him after all it was late Christmas Eve, he said he would come back on Christmas morning. I decided to get everything ready for out Christmas dinner, the cooker was an absolute disgrace and everything was thick with grease, worse still no cleaning products to clean it with apart from wipes which I had bought. No roasting tin, baking trays full of food and grease and the cutlery in the drawer wasn't clean. I put everything in the dishwasher. The cupboards with the pans next to the cooker were also thick with grease. Armchair could do with a good clean. I know lots can be due to previous guests, however everything should be checked before guests arrive. It's not how we want to be spending Christmas Eve. Christmas morning Paul came again and had a mess about with the tv and discovered that the aerial box outside was swinging in the wind and full of rust and water, so he spent a while trying to get it sorted for us and eventually late lunchtime he did a temporary fix, it was a little hit and miss and for much of the time the signal would just drop which could've been weather related or the fact the aerial did need replacing/repairing. We didn't pay cheap for the lodge over the festive period and apart from us bringing our own things for Christmas there was no welcome pack or sign of Christmas in there and after reading previous reviews we were so looking forward to a relaxing Christmas, the start of the break was extremely stressful, I know having tv for some isn't the be all and end all but for us with our busy lives all we wanted to do was relax and watch it and it wasn't always possible. It's a shame as the place just needs a little tlc. Beds were comfy and the location was fantastic.

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• Confirmed Guest - Verified booking

  The location of the lodge is perfect. Quiet and a short walk to the amenities on the sea front of Kippford. The lodge is very well equipped with everything you need in the kitchen. Lovely thick bathroom towels. Washing machine and tumble dryer were useful, as was the outside washing line. Plenty of board games available too. The slight disappointment was the cleanliness. Very dusty in places, lots of dog hair on blankets and under furniture and a lot of cobwebs. The en-suite shower didn’t drain properly because the drain hole was full of hair. The windows were dirty and the grass needed cutting. The grass was cut during the week we were there but all the cuttings were left on the surface so we had no option but to walk through it which meant we had to sweep up constantly as it came inside. There was a brand new BBQ which was appreciated. The furniture is all a bit tired and in need a replacing. You could feel the springs on the king size bed. We walked from Kippford to Rockcliffe, a lovely walk some of which is uphill. There are a couple of pubs on the seafront in Kippford and a small cafe/shop which serves great coffe as well as other things. Kippford is a great base for visiting all the places to see in the area. Threave Gardens and Kircudbright are recommended. There are great beaches at Rockcliffe and Sandyhills.

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• Hazel - Verified booking

  The lodge was wonderful.

  It's light, airey, very comfortable and the facilities available were way more than I expected. The open plan living area and kitchen had everything and more than I could have wanted with great views through the picture windows. I didn't use the patio equipment as I was there in December. It may have been bitterly cold outside but I was cosy inside. There was plenty of lighting in the bedroom, which makes a change to many other places I have stayed. The en-suite has a really good shower and a modern table top style sink. I liked that, not necessary but just gave that feeling of quality and style. Lashings of hot water. The bed was so comfy too and I slept really well as a result. The park is beautifully laid out on a steep hill meaning that the lodges are each in their own little spot with nearby ones being either above or below so there are neighbours but there is privacy. I loved the fact that there was a box of dog biscuits for the 4 legged residents! The whole experience was such a pleasant surprise. Would I book this lodge again. DEFINITELY!

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• Christopher - Verified booking

  Kippford Coastal is a lovely park.

  The lodges and caravans are well spaced and shrubbery ensures privacy. Oyster Bay lodge was a beautiful well equipped property providing comfort and catering for our every need. It was in a great position on the park with fabulous views to the distant hills. A great place to relax. To be fair I think our two grandchildren aged 12 and 10 found it a bit quiet compared to some parks we have stayed on but they spent some time most days on the assault course and using the football nets. All told it was a great holiday and for the first time in many visits to Scotland we didn't see a spot of rain which was a great bonus.

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• Mark - Verified booking

  A home from home is what to expect at Oyster Bay Lodge.

  The open plan setting of the living/kitchen area is perfect. Fully equipped kitchen with everything you could need, breakfast bar for 2 and dining table for 4 people. Plenty seating on comfortable sofas to chill and watch the flat screen TV of an evening. Double bedroom with en-suite was comfortable AND a walk in wardrobe was a welcome surprise. Would definitely recommend this accommodation. A particular nod to the owner Andy who helped us out greatly. We were caught in some bad weather and he organised transport for my girlfriend and dogs while I waited to be recovered. First class *****

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