Cornwall Holiday Cottages

Reviews

What our customers say about their holidays

• Testimonial - Verified booking

  "We thought that overall Lighthouse View was excellent, everything was provided that we could possibly need.

  The TV in the living room was excellent, the kitchen was fully equipped & the power shower in the bathroom was fabulous. Lighthouse View was light & spacious & had a relaxed feel about it. All the rooms were clean & fresh & looked like they had been newly decorated. We enjoyed the lovely views across the sea to the lighthouse from the living room & main bedroom. With regards to eating out we had excellent fish & chips to take away from the Porthminster Beach Cafe. In fact we thought that they were some of the best fish & chips that we have ever eaten (better than Rick Stein). We ate them on the tables provided on Porthminster beach, which was a fabulous location. We also had good food at the Badger pub, Lelant. The carvery was very good value & the crab salad was filled with loads of fresh crab & was excellent. Reen Manor riding stables at Perranporth did amazing beach rides, which I can thoroughly recommend & were well worth the £50 for two hours, so don't be put off by the price. Also we thought Perranporth beach was fabulous & can also recommend the pub the Watering Hole which was right on the beach. In fact we thought Perranporth was a really lovely seaside town & was one of our favourite places that we visited. We can also recommend the boat trip to see the seals from St Ives. The cost was £9 per person & lasted just over an hour. The seals were lovely, very friendly & kept swimming up to the boat, it was an amazing experience. We can also recommend the boat trip from Truro to Falmouth & back again. It was a pity we didn't have good weather the day we went, but it didn't spoil our enjoyment of the amazing views from the boat or the trip. The price was £12 per person return. Overall we had a lovely holiday, the weather was excellent, we thought that Cornwall was beautiful & every day there was a different surprise. The Cornish people were very friendly & helpful. We thought that Carbis Bay was a beautiful location & an ideal place to stay as it was a central location to get to most places in Cornwall." E & C Mole

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• John - Verified booking

  Hi there We have just returned from a wonderful stay at Carbis Bay but unfortunately there were a few points with the property “Lighthouse View” that we were unsatisfied with and wanted to raise with you.

  1. On arrival we found the property was not fully cleaned. There were bits all over the stairs, sand between the cushions on the sofa and a big sticky footprint on the hallway floor. We have taken photos where possible but I had to Hoover the stairs and sofa on arrival. We hoovered all the bits up on arrival before we took photographic evidence. 2. The bedside cabinets in the main bedroom had not been emptied from the previous guests as we found birthday cards and a jewellery box present. 3. The maintenance at the property was disappointing, the shower was particularly off putting with black mould present and cracked tiles. The door bar between the lounge and hallway was cracked and damaged and the outside patio area was not maintained and was full of weeds. 4. There was a very unpleasant smell in the master bedroom, which did not disappear all week even after airing the room. We felt that the standard of the property did not meet the four star rating nor the standards shown in the pictures online advertising the property as maintenance was clearly needed, the property was also not cleaned to the standard we were expecting especially in the middle of the COVID pandemic and we were upset and disappointed on our arrival. We would appreciate if you could look into these concerns for us, we have used Carbis Holidays before and have always been happy with the stand provided but really felt that the property did not match the photos provided on your website when booked.

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• Testimonial - Verified booking

  "We were very impressed with the standard of The Sanctuary.

  It was very clean and well equipped with good quality furnishings. We were met on our arrival by friendly staff and there was a lot of information in the apartment regarding St. Ives and the surrounding area. We were really pleased to have the small decking area to sit in especially as we had our dog Delta with us. We found everyone in the area to be very friendly and we ate out at several restaurants. The Porthminster Beach Café was a favourite and we had a very special anniversary meal there. Luckily we picked a great week for weather so were able to sit outside with Delta. We also loved the outside area at The Loft and were given a good welcome (and a chew for Delta) at Onshore. One night we enjoyed fish and chips from Becks. We also travelled to a favourite haunt of ours at Cadgwith and Coverack. Delta loved her walks on the beach before 8am and we also walked a couple of times to Carbis Bay and had sandwiches and a glass of wine at The Carbis Bay Hotel (not cheap but a lovely location). I think Delta's favourite beach was at Lelant after we have driven there and parked at the church. She could not wait to go for a swim and have a roll in the sand!It was really great to find such a lovely apartment where we could also take our dog and we thoroughly enjoyed our week in St. Ives." G. & B. Snelling

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• Michael - Verified booking

  We found the Sanctuary clean, comfortable and ideally situated for exploring St Ives.

  However, if you wanted to venture further afield without using a car the time taken by bus or train was very long in comparison. Although there were some quality fixtures we would not really consider it 5 stars compared to other properties that we have stayed in. Both the main bathroom and the en suite had no shelves to leave your toiletries on and the main door was very difficult to open/close as it required some of the ‘high spots’ shaved off. We were disappointed that, although advertised as having Sky Cinema, there were very few, mainly older films, that were available to view. There was a hand written note within the property detail folder stating that it had been abused in the past and therefore the full facility removed. That should be updated in the on line description of the property. Also Netflix asked for a subscription when selected; which should also be amended in the property description. We did have one issue when the toaster tripped the main circuit breaker for the electrical sockets in the property. It could not be reset, as normal, and there was no power to any electrical appliances, fridge/freezer etc. However, once reported the problem was resolved within a couple of hours.

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• Meryl - Verified booking

  We had a thoroughly enjoyable stay at Lighthouse View.

  From the minute we stepped inside we felt at home and relaxed. The house is clean, fresh and well presented and the owners have thought of everything you could need to make your stay enjoyable- chairs for the beach, windbreak, all the kitchen items you need to cook if you wish and many more things. The position of the house is absolutely perfect for getting out and about and exploring Cornwall. The drive down the hill towards the house is stunning with the sea and light house view, and the beach is a 5 minute walk at Carbis Bay which is a stunning beach to spend some time- the hill back up is very steep so be prepared. The house is perfectly located for the train into St. Ives but it is nice to walk the coastal path into St. Ives and get the train back to enjoy the costal views. The outside area of the house is very nice to enjoy your meals/drinks and is a real sun trap until late into the evening- we had a gloriously sunny week so enjoyed our breakfast outside daily and some evening meals after a full day out. We enjoyed Lighthouse View so much we have booked for the same week next year while we were there. Roll on next year.

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