Family Holidays In Whitby

Reviews

What our customers say about their holidays

• Carolyn - Verified booking

  A very nice cottage in a good location.

  The parking space is a real bonus. The sitting room is very comfortable and nicely decorated. Good, powerful showers in the bathrooms and comfy beds. Good wi-fi. Very big, modern kitchen, though we mainly used it for tea & coffee, we didn’t really do any cooking as there are so many good restaurants within a few minutes walk. We quite liked that stairs are behind a door making the upstairs rooms feel separate and private. I couldn’t give top marks for cleanliness and maintenance because of a few niggly things: One of the first things we noticed was that one of the curtains on the rail near the dining table was only hanging by its middle rings. We were also not keen on the grubby, used washing up sponge in the kitchen and part used toilet rolls in the bathrooms. We also found a used cotton bud on the bedroom floor. We have stayed in many holiday cottages and would have to say that his one felt very much as though it is a business for the owner rather than personal. In previous properties we’ve had baskets of local produce left for us, some have even left beer & prosecco but most importantly milk. We had a seven hour drive to reach the cottage arriving late on Friday afternoon, a pint of milk in the fridge would have been very welcome. But these are just minor things and I don’t want to appear negative, overall we would definitely recommend the cottage.

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• Alison - Verified booking

  A very lovely cottage in a perfect location.

  Everything inside was to a high standard and I would very much recommend this cottage as a holiday destination. However there were a few downsides, firstly (as mentioned in another review) there was no welcome pack - even a bottle of milk is much appreciated and the fact that the first thing you see as you walk in, is a bag asking you to strip the beds and put the towels in it citing coronaviros is not acceptable in my view. You don't pay a decent amount to stay in a cottage and then be expected to do much of the work yourself....especially now we are not in the height of the pandemic. It would have been useful to mention in the details how steep the stairs are up to the rooms and we did have the problem of one of the residents telling us off for using an unallocated parking space despite the fact it is right in front of the cottage and wouldn't be used by anyone else. Finally the check in time of 4pm could do with a review. I would have thought 3pm latest is more appropriate

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• Lesley - Verified booking

  We had a lovely stay at Mews Cottage.

  The decor is very tasteful, the beds were comfortable and having a designated parking spot is a bonus. The directions were excellent so that we were able to easily drive to the property. Just a few comments, which in our opinion, would have enhanced our break. We would have appreciated a welcome pack, providing milk and a few basic items. Having stayed at many holiday rentals, this is the only one which hasn't provided one. Also it would be a nice touch if a basket of travel size toiletries were provided. Again, this is something that many properties supply. We were also surprised to be asked to strip our beds before departure. The check in time of 4pm is a little late. These extra touches would take the experience up from very comfortable to excellent. Otherwise, we thoroughly enjoyed our weekend at Mews Cottage.

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• Beatrice - Verified booking

  A nice cottage which would be even nicer with a few improvements.

  As stated in a previous review, the boiler is incredibly noisy and we had to turn the heating off at night or it would have kept us awake. This wasn't too much of an issue as it wasn't cold but I can imagine it would be a problem during a cold spell. The cottage is mostly well equipped, the decoration stylish and the beds comfortable. It is let down however by the strange layout of the kitchen. This is a very large room for a smallish cottage and could easily have accommodated a dishwasher and good-size fridge/freezer. Instead, there is a whole bank of empty ktichen units on the far side, with a tiny stand-alone freezer on the counter-top and a small fridge underneath, with no dishwasher. It would also have been nice to have a wifi connection.

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• Sally - Verified booking

  A fabulous place to stay with everything you need, tastefully decorated and a well appointed kitchen.

  A great bonus of having the garage space downstairs for wet gear and separate utility room with washing machine and tumble dryer. Plenty of hot water & heating, showers were excellent. Wifi network is different as stated, so guest information pack should be updated accordingly. Dedicated parking outside for two cars and visitor spaces opposite. About 15 minutes walk into town and near to an excellent chipshop (Riverside Fisheries) and the Middle Earth tavern. Overall an excellent holiday, would totally recommend this venue as a place to stay. We are returning Sykes customers, and can not fault their service, finally the Welcome Pack was a lovely touch - much appreciated by the guests!

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