Group Accommodation Lodges & Log Cabins In Cornwall

Reviews

What our customers say about their holidays

• Jane - Verified booking

  Beautiful property in a beautiful area.

  Due to it being new there are a few more things that are needed to make it perfect. Coffee machine supplied but not even 2 pods there so you can see which ones goes with that machine, theres just so many at the supermarket, we just dodnt know which one goes with that machine. Not even a salt and pepper pot, the cupboards were absolutely bare. We didn't realise we needed to take everything. There was a plate with some tea, coffee sachets, sugar sachets, 2 hot chocolate sachets and a couple of biscuits. We thought they would have some local products like scones, cream and jams as a meet and greet welcome gift, in the fridge there were a few small pots of milk. Let's face it, everyone who comes to Cornwall has a long drive there and it would be nice to have something there when you arrive. Very bare minimum kitchen utensils, could do with a masher for potatoes for example, due to being out of session a lot of places in the evening are closed so we cooked at the lodge. I think if they are going to continue to rent it out during the winter some more kitchen utensils are needed. We had a problem with the heating, they did try to fix it so for 3 nights we were freezing then on the last night it was fixed but went ro the extreme and it was like a sauna. There is no thermostat to control the heat, theres a hub but not even the staff new how to work it, so maybe an easier option would be better. There is no doubt that this is a top quality lodge, it just need tweaking. It looks brand new and it is truly beautiful, but things like the towels could be bigger and better quality to suit the lodge. There is even a wine cooler and a dishwasher (tablets supplied) but no spare bin bags or dish clothes. You don't go on holiday and thunk you need to buy theses things. No pillow protectors, could do with better quality pillows to be fair. Ironing board and iron. Somewhere to hang your washing, either in or outside. We asked for a clothes stand and they gave us one without a problem, they thought the washing machine was a dryer too, if it was we couldn't work it out. Maybe some instructions if it is. No Internet up in the lodge. We used up our data because we are too far away from the signal of the camp site so a booster up there would be great. I have my own business so I need Internet and it is advertised as having Internet just not in the lodge. Bins, very small bin in the kitchen. Could do with bins outside in a enclosed container to put your rubbish in and to be able to recycle better. You have to put your waist in your car and take it down to the main bins. We are not saying we wouldn't come back due to theses small tweaks, we are saying for the price of the lodge to bring it up to standard of the price you are paying. Staff very friendly and very beautiful location.

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• Pauline - Verified booking

  This property is beautifully presented and well equipped.

  My husband is 2 metres tall and heavy too. Therefore, the double bed was tricky as it has a footboard and didnt feel very sturdy ... possibly some more slats under the mattress needed for feeling comfortable and secure. There is a problem with damp in the bungaow which was notoceable as soon as we entered ... a damp smell which we managed by opening doors and windows for a while. It was also clear from the fact that after only a few hours the hand towel in the loo was actually wet and stayed that way even after we went out for the day. In addition the furthest bedroom is v damp and therefore colder so we had to use the heater all night to male it ok to sleep in. The rest of the house was warm enough without heaters. Maybe whole house needs more ventilation esp in that corner and preferably external insulation. DVD selection was excellent and we all enjoyed the place. The floors made it easy to clean etc. It might be nice to leave some basics like salt and pepper and cooking oil esp as we were only there a couple of nights we didnt have those things with us. Great that washing up liquid and sponges were left. We werent sure if the tablets left were for a dishwasher (there was no dishwasher) or for the washing machine which we didnt need anyway. Swimming pool is nice but a bit clunky in the way it has to be booked in advance online. Local walks are lovely but so frustrating that there is no pedestrian access out of the Holiday park ... this males it quite dangerous for people walking. Something that could be taken up with local council and tourist board. Generally a lovely place except for the damp feeling. Thank you.

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• Trudi - Verified booking

  The holiday park was so peaceful and quiet.

  The lodge itself was very clean, comfortable and well equipped. It was a bit tricky getting my Mum’s wheelchair to the door, but that was my own fault for not checking the disability access. It was manageable but we had to go to go back on ourselves a bit to use the upper path. We loved the upside down arrangement of the accommodation; not only did it make it easy for my Mum to access the toilets and bedroom, but having the living room balcony on the first floor is great for views and alfresco dining. We didn’t really use the on-site facilities but the location was great, there’s an Asda garage just a mile or two down the road which is handy for supplies. We went to Tavistock which has an indoor market and some large supermarkets. Access to Dartmoor is close by, and Bude, Looe and Plymouth are all less than an hour’s drive from the holiday park. I couldn’t fault the accommodation, it was lovely. If I was really nitpicking, I would say that an info sheet or welcome pack might have been useful, just to point out that the Wifi router needs switching on, as does the hot water and to outline where the rubbish goes and what goes in recycling (some places don’t allow glass for example). Having said that, it wasn’t hard to work out. We would 100% stay here again, we were really impressed and were sad to leave!

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• Racheal - Verified booking

  We recently enjoyed a holiday that had its ups and downs, but ultimately, we made some wonderful memories together.

  First, I would like to commend our host for her helpfulness when we lost our way. She was quick to assist us, which made a stressful situation much easier to navigate. However, we did encounter a few issues during our stay that impacted our overall experience. One of the more significant challenges we faced was when the door to our accommodation got stuck. Unfortunately, we had to break it to get it open, and it was disappointing that the host did not check in with us afterwards, despite our call for assistance. A follow-up would have shown a greater level of care and attention. Additionally, we found the person in charge of the swimming area to be quite patronizing, even though we were following all the instructions provided. A more respectful approach would have made our experience much more enjoyable. Another inconvenience was the absence of a washing machine, which we had anticipated would be available. This made it challenging to manage our laundry during the trip. Despite these issues, I want to emphasize that we still managed to create some beautiful memories together. The time spent with loved ones and the adventures we shared made the holiday worthwhile. Overall, while there were some challenges, we appreciate the positive moments and the time we had away. Thank you for the experience!

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• Alan - Verified booking

  We were touring the Cornish Peninsular so this area suited our needs perfectly and the property itself was ideal.

  The lodge was well laid out, the rooms spacious and comfortable and the facilities all very high-spec. Michelle, the site manager visited us on our arrival with some helpful information and leaving her phone number if we had any issues needing resolution. There weren't! The welcome pack shown in the listing contained a small pack of tea-bags, some Cornish biscuits and a jar of jam - all much appreciated. There was also a bottle of milk in the fridge so we were able to have a brew straight away. Under the sink was a jay-cloth, scouring sponge, enough dishwasher tablets to last us the whole week and some washing up liquid. Now this isn't a criticism but it could be helpful for future visitors to know what ISN'T there so that folk can ensure they include them with their packing ... Spare bin-bags, extra loo-rolls, toiletries and food of any kind apart from the welcome pack. Oh, and the car-parking ramp is very steep so beware! We found it a bit of a challenge at first but soon got used to it. Finally we would all definitely recommend this lodge to anyone looking for a central base from which to tour this beautiful county and we would have no hesitation in booking it again.

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