Holiday Apartments in Helford

Reviews

What our customers say about their holidays

• Tomas - Verified booking

  Myself and partner stayed here for a birthday getaway at the weekend.

  I was a little sceptical after reading a few of the reviews but we decided to go ahead. After making the 6 hour journey we arrived to a lovely little snug which is pretty small but compact and a nice outdoor area with the tub. Despite the set up, (and I’m not usually one to criticise) but I can confirm that the previous reviews are pretty valid. It’s very small (probably big enough for one person). the bed is horrendous to sleep on, like sleeping on a plank, and the pillows are so flat, so be sure to pack a duvet/pillows if you’re going! The downstairs area is pretty small and the sofa is tiny - which is only big enough for one person. Perhaps it would be better to put two chairs instead of the sofa, as we ended up having to eat either outside in the cold or up on the bed…which isn’t ideal! We used the hot tub (or should I say cold tub) twice and it was freezing..it seems like its stuck on option 1…so we’re unable to turn up the heat! (I know we have an energy crisis on but it’s slightly ridiculous that we sat in a cold tub - which was the main reason we booked the accommodation). You can also hear the neighbours really loudly next door and several times through the night there was banging and loud music going on. I know their on holidays too but it’s like living on top of one another… Had we not had such a long drive we’d have left a night earlier but decided to stick it out as we were both exhausted from the lack of sleep. It’s such a shame as it has quite a lot of potential but the negatives really out way the positives and really put a dampener on the holiday!

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• Andrew - Verified booking

  Private hot tub is a joke with 9 windows overlooking it in a terraced back yard.

  Parasol to make it private was broken and has been since Oct 22 according to other reviews. The hot tub was one of the main reasons we booked the Snug, we were very disappointed to find it so overlooked, we felt very much on show. The pictures make it look as though it is not overlooked at all. Also you cannot use the hot tub after 10pm due to noise restrictions, this was not mentioned when we reviewed the Snug to book. There is nowhere to hang wet swimming costumes when you come out of the hot tub, or coats. This could be easily sorted with a coat rack next to the bathroom door. Advertised as a self catering apartment, very difficult when the so called fridge is a drinks chiller which struggled to keep drinks cool let alone milk, butter or any other food. We had to eat out everyday which adds significantly to the cost of a holiday. This could easily be rectified by putting a small fridge under the stairs. Fire alarm went off due to people in another flat burning food, tried to ring emergency contact number to have the fire alarm turned off, only to find the phone number was incorrect, which was quite stressful and inconvenient. We rang the daytime office number twice to complain about these problems, and twice we were promised a phone call back which never happened. We came home a day early as we couldn't stay there any longer. This was our honeymoon and our only time away this year totally ruined by the Snug being misrepresented and the photo's being misleading. I would like our money back or at least part of it as we feel robbed of a holiday. I would not book through Sykes Cottages again.

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• John - Verified booking

  Typical of most estate agents, the photos of this apartment make it feel that it is bigger than it actually is.

  It is also showing its age here and there – a bit of TLC would not come amiss. Whilst OK for my wife and I, it could be quite cramped with 4 adults or 2 children. Unfortunately, the instructions for opening the main barrier to the estate were rather confusing, as two pin numbers were given, but only one is correct. Also, the remote key fob does not work as this system was discarded by the estate some time ago. The hot water temperature was too high, making taking a shower a bit perilous as there seemed to be only two settings, very hot or super hot! I am 6ft 6 inches tall, but found the rooms to be OK, apart from the main bed being very low on the floor. Unfortunately for us, the weather was not that good with a lot of rain and also quite cold, the radiators were just about adequate. Because of the weather, we could not really make use of the two balconies, but no doubt in the summer they would be very good. The kitchen was well fitted with adequate tools, but a larger frying pan would be good, especially as we like eating a lot of fish! We ate in the Cove Restaurant, just below the estate, on our first night and the food here was very good. We did not make use of the leisure facilities, but the apartment/estate, overlooking the beach, is in a good location and the road into Maenporth not too bad. Overall we had an enjoyable week in this apartment, whilst reasonable value at this time of year, not sure we would like to pay more in high season.

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• Naz - Verified booking

  The snug was well presented and in a good location, very modern and the hot tub was nice but unfortunately that's about as much good as I can say about our stay.

  The space is quite alot smaller than is shown in pictures but that isn't too much if an issue. The real problem with the snug is the comforts and the privacy. The 'sofa' was very uncomfortable and small, the kitchen, although well ewuipt, lacked a decent fridge and it didn't get very cold.so had to rely on buying ice from the nearby shop. The bathroom was fine apart from the very small space for the toilet, meaning it was abit if a squeeze when it came to using it. The upstairs was nice and spacious but was let down by probably the most uncomfortable bed I've every had in a holiday home, this was made worse by the very cheap pillows so not much sleep was had. I came to realise we were actually sleeping on the bottom of the matress as it had been flipped. The outside space was lovely in principle and the hotub was amazing but this was let down by all the over looking windows from other houses, this has been helped by the umbrella that was installed but we were still overlooked. There was also a CCTV camera facing the hot tub which I understand is for security reasons but this made us feel like we were watched 24/7. All the above reasons lead us to leaving the snug a day earlier than intended because we just weren't getting any sleep ( we also had banging from neighbours both nights). A partial refund would be a good gesture seen as there are a few points raised that really shouldn't be an issue.

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• Katherine - Verified booking

  What a fabulous find.

  We all absolutely loved our stay at apartment number 29 The Liner. From the moment we entered the private carpark at the centre of the apartment building with our own space to walking into the apartment it felt like we were on holiday. The apartment is sparkling clean and has everything you want for a holiday. fully equipped kitchen with coffee machine, ice machine, dish washer and every cooking utensil you would need, if cooking is what you fancy doing. The balcony runs the full length of the apartment with views of the beach, sea and beautiful landscaped gardens. There’s a lovely accessible path that runs all the way round to the next cove. The beach café opposite serves tasty freshly cooked meals and has a bakery next to it for daily fresh bread and cakes. The walk into the town centre is an easy 20 minutes. So here’s for the one tiny negative and it is tiny, the noise from the diesel engine running the small pizza and coffee horse box that turns up every morning just opposite the apartment building. The apartment patio doors are fantastic for blocking out the noise of the outside but my sensitive hearing could hear the diesel engine every morning waking up. But that’s it. That’s my one negative. Thankyou apartment 29 for a much needed week away. We hope to be back soon.

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