Cornwall Cottages with Hot Tubs

Reviews

What our customers say about their holidays

• Amy - Verified booking

  Our weekend away here was just perfect.

  The cottage is well equipped, with everything you need to hand. Inc all kitchen crockery/utensils/washing up stuff/dishwasher/dishwasher tablets/washing machine/iron/ironing board/kitchen roll/tea towels/ linen/ bath towels... I could go on. We really didn’t need to bring anything with us, just our own toiletries. On arrival there was milk and clotted cream in the fridge, and a basket with scones, bread, jam and tea waiting on the windowsill. Such lovely touches, that we weren’t expecting. The cottage is so homely, with personal items around the home which make you feel welcome Ie beautiful art work, unique lamps and candles. The cottage is a 5 minute walk to the nearest beach, which is just beautiful. We are lunch at ‘The Mermaid’. The food was fantastic, and we would definitely recommend grabbing some lunch there. The cottage was a perfect size for our family of 6, being able to socialise in the living area on the second floor allowed anyone who was sleeping to remain undisturbed downstairs. The owner was easily contactable, really putting us at ease during our stay, as we knew if we needed anything we could contact him. The log fire is just amazing, really makes the cottage cosy and warm. There were plenty of logs left for us at the cottage, but because we wanted to keep it burning for long periods we nipped to Aldi to pick up some more treated logs. A taxi to Newquay town centre took 5 mins and cost £9.50, and we were able to order a take away ‘Indian’ from Newquay that delivered free of charge. We had a really lovely stay and would definitely come back. We will also be recommending this to our family who are looking for a summer holiday vacation. Thank you for letting us stay in your beautiful home.

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• Simon - Verified booking

  On arrival it was a struggle to open the main door.

  When entering we had noticed lack of cleanliness windows were all smudged and marked mirrors were also dirty too, cobwebs found everywhere. The downstairs toilet light was constantly flickering when using it. The upstairs landing light also flickered, the master bedroom main light was not working at all (but got replaced when got in touch with maintenance), the main bathroom had broken floor tiles, the second set of double doors in the living area was a wrestling match to open close and lock so we didnt open them again, there was a chip on the hob in the kitchen, all the lamp shades need cleaning or replacing as they were dirty, the hot tub cover was covered in bird droppings which had not been cleaned in a while, they had used slate surroundings the area so be aware that you'll need some foot wear getting in and out of the hot tub, I'd also recommend an umbrella whilst in the hotub to avoid getting bird dropping on you. It should really have a canopy over it like one of the neighbouring hottubs has. Could do with replacing sofas badly worn and sunken and lingering smell off dog ( which i understand it was a pet friendly accomadation but could be cleaned properly) there are some good poits though, the beds were comfy the hotub it self was nice, when your not getting bird droppings on you, the showers in bath main bathroom and ensuite were good. The wifi helped alot as it is a complete signal deadspot, plenty of cutlery and crockery provided. We would stay again if a few upgrades and general maintenance were done. We paid 850 for the week and although was cheap for the accommodation you can see why it was cheap.

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• Megan - Verified booking

  It was mentioned in the listing that there would be a swimming pool on site however that was not the case as when we got there some people said it was a plan about 5years ago and not got pushed any further.

  Also the cleanliness of the house was not great, there was cobwebs everywhere, inches of dust on top of wardrobes and on blinds etc. Hence all the cobwebs there were loads of spiders crawling about which is understandable because of the season changes but for the amount there was it was not nice and comfortable to sleep with. Speaking of comfort, the beds and pillows were ridiculous, I had 4 pillows to myself but felt like I had 1, I’ve got chronic back pain originally and so has my mum who has got a medical condition where her back needs to be risen and we were both in so much discomfort due to the pillows being so flat. The mattress itself was average, no life or bounce to it. We had a maintenance man come out as I went to put the heating on in my room, as soon as I did I could smell gas. My mum said it’s probably just dust I can smell, as she went to check behind the radiator, the whole radiator fell off the wall and was hanging on by tiny temporary screws. Immediately turned the radiator off, took pictures and sent them straight to the people in charge. Few hours later they sent out that maintenance man who fixed it straight away but mentioned the mattresses hadn’t been changed in over 11years, when the site first ever opened?? Besides all that, had a great stay, liked how big and spacious the place was along with the fact that they provided a smart TV where you could watch Netflix, Disney etc.

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• Ian - Verified booking

  This is the second time staying at the Sunset view, the first time was excellent hence why we booked it again this year.

  However, upon arrival it appears that the time taken to clean the property has been cut, or the cleaners are in the habit of cutting some corners. Some of the things we reported to Sykes was, dog faeces had been left on the decking area, mould found in the bottom of childrens cups and the cooker rings were dirty. Findind dog faeces on the decking area is totally unacceptable. I picked the mess up straight away as my 5 year old lad almost stepped in it. Sykes offered to come and clean the other issues however the cleaners arrived at 6pm whilst getting the kids ready for bed which wasnt convenient. During our stay we also found that the hot tub was full of dead woodlouse and had an oily film on the surface, giving the appearance it hadn'tbeen cleaned for a while. Again Sykes came round and cleaned the hot tub and refilled it, this was halfway through our holiday. Upon our last morning, and whilst cleaning up before leaving, my wife moved the door mat in the kitchen to sweep the floor. On doing so she found quite a few mouldy old crisps. It appeared previous occupants had swept their mess under the mat and the cleaner hadn't found them. Whilst I complained to Sykes at the beginning of our holiday, they were fast in rectifying the issues and they couldn't apologise enough. Whilst we had an enjoyable holiday, we won't be booking Sunset View for a third time.

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• Tina - Verified booking

  This lovely holiday home was in a perfect location, 5 mins walk from the beach/The Mermaid Inn (serving good food).

  A couple of days prior to arrival Sykes called to say the Hot tub had been broken by previous guests. We requested a partial refund, which unfortunately Sykes really didnt want to get involved with. After some insistence on my part they contacted Ian (the owner) who agreed to reimburse us a reasonable sum. We felt Sykes really didn't want to know (goodness knows what would of happened had there been a bigger problem). Saying that really couldn't fault how the Owners dealt with us. Lovely scones/cream on arrival and some lovely touches / artwork. There were just a few MINOR things, which in our opinion would improve the house greatly. 1. A bit of a lack of utensils 2. Some sort of unobtrusive blinds would give the lounge a more cosy feel in Winter. 3. Felt the bedroom curtains/poles were a bit cheap and cheerful (very thin and awkward to pull) There was only on real thing I would mention, that is the single bedroom mattresses were awful. My 13 year old daughter could feel every spring, so much so, that we took sheet off and had found a couple of spare duvets to put on top of mattress which helped. Better quality mattresses needed!! We had a fantastic time and in all honesty it was just a shame about the bed. Would definitely return, just please invest in some new mattresses... would make all the difference.

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