Holiday Cottages With Hot Tubs In Trearddur Bay

Reviews

What our customers say about their holidays

• Jayne - Verified booking

  We stayed for a week at this property.

  Unfortunately, there were a number of issues. Firstly, the refrigerator was not functioning correctly, we raised this as soon as we could with Sykes (9am Monday morning) who failed to deal with it that day. We called again the following day and we were given a just about ok replacement about 2/3 way through our week though it was on the other side of the island so made it difficult still to use the kitchen effectively. This whole situation also meant that we lost a couple of hundred £ of food which went bad within 2 days of us arriving and we then had to eat out at a premium, which was not intended. Secondly the cleanliness of the property was not great I’m sorry to say, stained sheets, a mouldy smelling carpet on top floor, black mould on inside windows, dirty & dusty in a lot of places, damp patches all over the place especially in the bedrooms. It was really disappointing considering we paid nearly £4K for the week. The back gate had no lock so was a security hazard for our young child and gate was smashing loudly through the storms on our last couple of nights. The property looks ok at face value but needs updating to warrant the price being charged, you can’t sit on the sofa as the leather is cracked and it hurts your legs, the other sofa is very old and low down and the double chair is like sitting in a rock so difficult to sit on in any comfort. The beds were hard and not great mattresses so a couple of our party got bad back ache, not pleasant. People should be aware that the property is right on a busy T junction and so it can be noisy with the road as well as revellers at the restaurant over the way. Even with ear plugs in, those in the front first floor bedrooms struggled to get to sleep. We were after a peaceful holiday so I think this ought to be clear to people booking as if you have young kids they would struggle. Also parking for 3 cars would be a nightmare so not sure how it’s even possible, 2 at a push maybe. Be great as other have said to arrive to a hot hot tub but it was hot by the second day. On the upside the beach which was lovely is walkable, great park and cafes around and about (though booking is needed) and the hot tub was great even on a rainy day. Sadly wouldn’t choose to stay here again but I hope the owners get the feedback from here so that they can continue to improve experience & warrant what they are charging as our week cost an arm and a leg and just wasn’t up to scratch sadly. Sorry :(

  Read more less >

• Jenny - Verified booking

  The property itself has a number of issues that need resolving.

  1. Bed mattresses are in a terrible condition particularly the single mattresses. They are not fit to sleep in and need replacing. You can literally feel all the springs. The children in the party just about managed to sleep on them but they would be totally unsuitable for an adult to sleep in. When arrived home after the holiday my child commented that they were ‘glad they could now sleep in a comfortable bed’. 2. The property is advertised for 12 people. However, the pull out bed in the living room is in a disgusting condition and hadn’t been cleaned in ages. It was full of sand and wasn’t very pleasant at all. I can’t believe they are advertising this as a bed suitable to sleep in. 3. Some items of broken furniture in the house. My niece slept in a bed that was broken at the bottom and the table football was wonky and potentially unsafe. 4. The bedroom my children slept in had black mould on the window which we had to clean on arrival. There was also a significant damp issue on one wall which resulted in the room smelling unpleasant all week. 5. Mould around the edge of the showers. My husband ended up going shopping for cleaning stuff and had to clean around the shower. The house is in desperate need of a deep clean! 6. Half of the hot tub filters don’t work. This is mentioned in reviews back in June and still has not been fixed. It also had a lot of sand at the bottom when we arrived and hadn’t been cleaned properly. This was probably due the fact that when we arrived the cleaners children were in the hot tub!!!! We contacted Sykes about the issues and were told the property owners would be in contact but no-one responded back to us for weeks. We received no explanation for the issues and it is obvious that the property owner couldn’t care less! It is ridiculous that when you are paying so much money basic maintenance and cleaning isn’t done!!!

  Read more less >

• Jordan - Verified booking

  This is without question the bast place in the UK we have ever stayed.

  The property was immaculately clean, was situated in a fantastic location, and had everything you could possibly need for your stay. Just perfect for the type of holiday we wanted. There are lots of lovely walks about, several small beaches near and close to some great sightseeing locations. Plus, although you feel like you’re literally in the middle of nowhere, you’re less than a 15 minutes drive from Holyhead with every shop and amenity you could need, so forgetting something or taking everything you’ll need for your stay isn’t a problem. The property was completely clean, and although might not look it with the open spaces, really comfy and cosy of an evening. The open plan upstairs is great for small families and you’re treated to fantastic view from where ever you’re sitting. I’m really missing enjoying breakfast looking over the gorgeous scenic hills You can really tell that Sam, the host, has a passion for making peoples holiday special. Her attention to detail is brilliant, and she had just the right level of contact as to ensure your holiday and the property is okay, but nottoo much as to be overbearing. She was even so nice when our toddler caused a small breakage, only charging us for the replacement item, and not any additional breakage charged. Anglesey has become a firm favourite of mine, and although I do like staying in different properties each visit, I will struggle to not want to come back here, and will probably base my next visit to the isle around the availability of this property.

  Read more less >

• Heidi - Verified booking

  We were a family of 10.

  A mixture of 6 adults , 4 small children and a small dog. The property offered us all the necessary amenities and the hot tub was our special request. I did ask if there were 2 high chairs as 2 cots are offered but unfortunately there was only one. This may be something to consider introducing in the future. The house was safe and the garden was enclosed for both the children and dog. We did not bring many toys and it was great to have a selection of toys in the property. You could not ask for a better location. 3 minute walk to the beach, minute walk to the Spar and approximately 30 minutes drive to most parts of the island. There is a restaurant over the road which is in the process of changing hands but there were other cafes and restaurants in walking distance if required. We were unable to find the stair gates on arrival but a simple quick call to the contact provided and this was sorted very quickly. I did see in a previous review a mention of a clothes line of some description which would be very helpful as we were constantly drying towels over towel rails and radiators . As a family with small children we did struggle to tidy and vacate the property by 10am , and this is not a criticism, but an extra 30 minutes on the checkout time would of taken a part of the checking out stress away. I like to strip all the bedding to try and help with the property owners post stay clean up. We would certainly return and stay as a family again. Thank you from the The Smith family.

  Read more less >

• Carl - Verified booking

  Ample off road parking for upto 4 vehicles.

  House was warm. We could only use one shower at a time as low water pressure caused second shower to stop working. Same applied if washing machine ,dishwasher or toilet was flushed. Wrong type of hot water system for holiday let. First floor shower trap was blocked with hair and soap which looked like it had been there for a while. The bath was loose and moved. Door threshold strip from bathroom door was missing, leaving a raw tiled edge where it met the landing carpet. This could be a potential trip hazard and a danger to bare feet. Whilst cooking the electricity in the kitchen tripped on 4 different occasions, easy to reset but needs looking into. Door into conservatory had cracked glass. There was a log burner in the lounge but no fuel provided. The hot tub was a great feature but no-one came to check chlorine levels etc. General cleanliness could have been better. Cottage is in a good location with pubs,restaurants, takeaways and a great little beach a few minutes away. Property needs a good clean and the few issues rectified. Generally we enjoyed our stay. Regards Carl

  Read more less >