Villas With Hot Tubs In Chipping Campden

Reviews

What our customers say about their holidays

• Drue - Verified booking

  110% DO NOT RECOMMEND.

  On the photos, this place looks like a nice time away, but when you are there, it’s horrendous. I’ll explain why. Entering into the cottage, we were greeted by month-old spider webs in the bathroom, bedroom and the sitting area. The bathroom contained a huge spider with baby spiders nesting on its month-old spider web - not to worry we thought, and we killed it. The next day, we were then knocked on by David (the owner) - me and my partner were half naked (privacy??) - and I spoke with him outside. He was talking about how Sykes Cottages is a rip off and then went onto mention a couple bringing a cat in a way you can tell he was about to slag them off - this was me and my partner, and I told him this. He then looked shocked as he knew that I knew he was about to badmouth me and my partner. The conversation ends a few sentences later. The following day, our hot tub started to smell like rotten eggs (a chemical reaction caused by a PH imbalance) so we told David and David responds with “it might pay you to go in the shower before you go on”, implying me and my partner are scruffs on a basic. David then comes to the cottage, proceeds to put more chlorine in it (it needed the opposite of chlorine and I told him this) and we then waited to see if it was fine. NO it wasn’t fine, it smelt like bleach and when you put your nose close enough to it, the smell burnt your throat - we didn’t go in, obviously. We then informed David that it now smelt like bleach and he then makes the same comment about going in the shower. He comes around to proceed to tell us he’d emptied it and had filled it back up. About 5 minutes after this call, me and my partner went and checked it to find that the hot tub had spontaneously heated instantly back up to 41.40 degrees - he hadn’t emptied it, but had just put the jets on - yes David, this is definitely solving the problem. After this, we waited to see if it would get any better and the answer is no, it didn’t - it got worse. We then contacted David again to get the problem sorted, and he responds with the same comment, so I hang up - he comes around, does nothing again and off he trots. At this point, me and my partner had been more than fair and David wasn’t helping anyone, so we left 4 nights early. By far out of all of the holidays I have ever had, and I have had a lot of holidays, this was the absolute worst and the absolute worst one could have possibly been - it was a literal nightmare. I preferred to be driving back home on the A1(M) at 1am than I did staying here - and to put the icing on the cake, David has not contacted us once after we left, of which evidently shows his lack of care for his customers, and his inability to provide even the slightest of decent business etiquette for his customers, or even himself. Some things I haven’t mentioned: 1. The cottage hadn’t been cleaned in months and this was evident by the stains left in the bathroom, the month-old cob webs and the crumbs that were already on the floor, 2. The bed is rock-solid and doesn’t have a duvet - if you like sleeping like a normal person, go elsewhere or if you must go here, bring your own, 3. David watches you like a hawk and everything you do - don’t expect privacy with him, and almost certainly don’t expect him to help with anything - if he appears to be “helping” it’s simply to spy on you, 4. If your hot tub smells horrifically of chlorine/bleach, do NOT go in but also do NOT expect David to fix the issue - you may as well go home, 5. The TV’s aren’t smart TV’s, they are free view normal TV’s and this is a form of false-advertising, 6. Take all other ratings with a pinch of salt, it is unbelievable that anyone else has experienced a nice time at this place as it was literal hell for us. It’s a true and absolute disappointment and shame that genuine customers looking for a nice place to go away, kick their feet up and relax away from stress and build life-long memories are duped into this nightmare of a holiday by and with David. Please trust me when I say this: IF YOU HAVE OPTIONS OF WHERE YOU GO, DO NOT GO HERE - AND DO NOT THINK ABOUT GOING HERE IF YOU DON’T HAVE OPTIONS - IT’S A MASSIVE WASTE OF MONEY AND TIME. From all of that has happened, I will be making a formal complaint to Sykes and obtaining a full refund.

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• Melissa - Verified booking

  We stayed here last October and everything was absolutely perfect.

  The owners were very helpful and friendly and were around if we needed them (we didn't) but gave us our privacy. We had the most wonderful, relaxing time away. The lodge itself was very clean, comfortable, beautifully decorated and was very well equipped, with a lot more included than any other lodge we have stayed in before, with lots of extras which the owners kindly thought of (delicious and generous welcome pack, dishwasher tablets, washing machine tablets etc). The starter pack for the log burner was enough to last us all week! (though the Lodge was plenty warm without it) The indoor hot tub was very clean (which the owners tested by a seperate door early in morning, so they do not intrude) and worked perfectly and the fluffy towels, robes and slippers provided were a very welcome touch. The location of the lodge was perfect for us, with lovely views from inside and outside and nice walks on doorstep. It felt remote (which is what we were looking for) as was down a country lane but wasn't really as is still close (10 min drive) to the two towns with bars, resutrants and all the amenities you could need. We were lazy a few times and even got takeaway delivered to the lodge! The only slight downside was lots of flys around due to the fact it is on a cow farm but the owners did all they can by providing fly spray etc and in reality, the owners can't control flys! It didn't impact the holiday much. We are planning on hopefully coming back this year and have already recommended it to lots of people we know. Thank you so much for a wonderful holiday and all the little touches that made our stay perfect.

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• Robert - Verified booking

  The Lodge is a great place and in a stunning location.

  Both Sue and Rodger are the perfect hosts as they are around if ever you needed them.The standard of equipment and crockery is the very best with more than enough plates and dishes ( all of which are matching ) to cater for 4 people. The Lodge has a feeling of comfort due to its comfortable furniture and layout of the kitchen where everything is in the right place so you don`t have to spend time looking for things. The interior is nice and bright due to it having been painted rather than plain wood. The bathroom is nice and large and there is always plenty of very hot water.The location is very near the top of Smokey Lane a track which has a few bumps and holes but its not an issue, and we both agree that the location is fantastic, with views over to Bredon hill and across open fields where you can see a range of birds and perhaps even deer if you are lucky.There are also plenty of walks from your front door along footpaths and tracks. We would love to go back when summer is in full swing just so that we could sit outside and watch the grass grow. A Great holiday thanks Sue and Rodger. I would even go back just for the Chocolate Brownies.

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• Gareth - Verified booking

  Excellent location for exploring the Cotswolds, short drives to plenty of walks and villages.

  Hot tub and countryside views were the highlights. Lodge is kitted out pretty well for the size, a couple more glasses and pots/pans would be useful and better quality/larger towels would be any easy improvement. WiFi was surprisingly stable and fast, TVs have Freeview but they are not smart TVs so worth bringing a streaming device, our Chromecast worked a treat. Mostly very quiet, dependent on the neighbours you get in the other 3 lodges, which are arranged so the decking is just out of sight of each other but sound travels easily between them. We only had a couple of nights of noisy music and loud talking from one less considerate set of neighbours. Suggest the owner gives some basic guidelines on noise e.g. avoid music after 11pm. Host was friendly and left us to it unless we needed something. Had a great relaxing stay!

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• Ugnius - Verified booking

  What a lovely cottage/lodge to stay at.

  The location is very peaceful & relaxing, has local fresh produce stores and a supermarket for any necessities. The actual lodge itself is very modern & very well looked after by the lovely owner. There’s a patio area with a hot-tub, table and seating for 2 along with customisable mood lighting which is a very nice touch. Both TVs are fully functional and connected to WiFi & have all the modern apps for shows/films. Bathroom is very clean & the shower is very modern with great water pressure, also provided home-made soap on arrival!!! Fridge & overall kitchen was spotless and a massive bonus for providing biscuits, butter, milk, jam & all the necessary cutlery & crockery. Amazing experience overall & I will definitely be returning with my partner.

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