Villas With Hot Tubs In Stow On The Wold

Reviews

What our customers say about their holidays

• Drue - Verified booking

  110% DO NOT RECOMMEND.

  On the photos, this place looks like a nice time away, but when you are there, it’s horrendous. I’ll explain why. Entering into the cottage, we were greeted by month-old spider webs in the bathroom, bedroom and the sitting area. The bathroom contained a huge spider with baby spiders nesting on its month-old spider web - not to worry we thought, and we killed it. The next day, we were then knocked on by David (the owner) - me and my partner were half naked (privacy??) - and I spoke with him outside. He was talking about how Sykes Cottages is a rip off and then went onto mention a couple bringing a cat in a way you can tell he was about to slag them off - this was me and my partner, and I told him this. He then looked shocked as he knew that I knew he was about to badmouth me and my partner. The conversation ends a few sentences later. The following day, our hot tub started to smell like rotten eggs (a chemical reaction caused by a PH imbalance) so we told David and David responds with “it might pay you to go in the shower before you go on”, implying me and my partner are scruffs on a basic. David then comes to the cottage, proceeds to put more chlorine in it (it needed the opposite of chlorine and I told him this) and we then waited to see if it was fine. NO it wasn’t fine, it smelt like bleach and when you put your nose close enough to it, the smell burnt your throat - we didn’t go in, obviously. We then informed David that it now smelt like bleach and he then makes the same comment about going in the shower. He comes around to proceed to tell us he’d emptied it and had filled it back up. About 5 minutes after this call, me and my partner went and checked it to find that the hot tub had spontaneously heated instantly back up to 41.40 degrees - he hadn’t emptied it, but had just put the jets on - yes David, this is definitely solving the problem. After this, we waited to see if it would get any better and the answer is no, it didn’t - it got worse. We then contacted David again to get the problem sorted, and he responds with the same comment, so I hang up - he comes around, does nothing again and off he trots. At this point, me and my partner had been more than fair and David wasn’t helping anyone, so we left 4 nights early. By far out of all of the holidays I have ever had, and I have had a lot of holidays, this was the absolute worst and the absolute worst one could have possibly been - it was a literal nightmare. I preferred to be driving back home on the A1(M) at 1am than I did staying here - and to put the icing on the cake, David has not contacted us once after we left, of which evidently shows his lack of care for his customers, and his inability to provide even the slightest of decent business etiquette for his customers, or even himself. Some things I haven’t mentioned: 1. The cottage hadn’t been cleaned in months and this was evident by the stains left in the bathroom, the month-old cob webs and the crumbs that were already on the floor, 2. The bed is rock-solid and doesn’t have a duvet - if you like sleeping like a normal person, go elsewhere or if you must go here, bring your own, 3. David watches you like a hawk and everything you do - don’t expect privacy with him, and almost certainly don’t expect him to help with anything - if he appears to be “helping” it’s simply to spy on you, 4. If your hot tub smells horrifically of chlorine/bleach, do NOT go in but also do NOT expect David to fix the issue - you may as well go home, 5. The TV’s aren’t smart TV’s, they are free view normal TV’s and this is a form of false-advertising, 6. Take all other ratings with a pinch of salt, it is unbelievable that anyone else has experienced a nice time at this place as it was literal hell for us. It’s a true and absolute disappointment and shame that genuine customers looking for a nice place to go away, kick their feet up and relax away from stress and build life-long memories are duped into this nightmare of a holiday by and with David. Please trust me when I say this: IF YOU HAVE OPTIONS OF WHERE YOU GO, DO NOT GO HERE - AND DO NOT THINK ABOUT GOING HERE IF YOU DON’T HAVE OPTIONS - IT’S A MASSIVE WASTE OF MONEY AND TIME. From all of that has happened, I will be making a formal complaint to Sykes and obtaining a full refund.

  Read more less >

• Gareth - Verified booking

  Excellent location for exploring the Cotswolds, short drives to plenty of walks and villages.

  Hot tub and countryside views were the highlights. Lodge is kitted out pretty well for the size, a couple more glasses and pots/pans would be useful and better quality/larger towels would be any easy improvement. WiFi was surprisingly stable and fast, TVs have Freeview but they are not smart TVs so worth bringing a streaming device, our Chromecast worked a treat. Mostly very quiet, dependent on the neighbours you get in the other 3 lodges, which are arranged so the decking is just out of sight of each other but sound travels easily between them. We only had a couple of nights of noisy music and loud talking from one less considerate set of neighbours. Suggest the owner gives some basic guidelines on noise e.g. avoid music after 11pm. Host was friendly and left us to it unless we needed something. Had a great relaxing stay!

  Read more less >

• Helen - Verified booking

  We have just enjoyed a lovely weekend at Stepwell.

  The house is in a remote location with wonderful views and footpaths to explore the countryside. Having a covered hot tub was great as it meant we could use it whatever the weather. It rained all weekend but we were able to use the hot tub despite this. The house is well stocked with plenty of crockery and plastic glasses for use in hot tub. There was a selection of condiments such as cooking oil and spices to use which was helpful. The big fridge freezer was handy to store all our food and bottles and the freezer produces a supply of ice, which would’ve been handy to know as we had lugged an ice machine with us. The house is a great social or family space with plenty of room for everyone. Bath towels are provided but individual hand towels would be helpful too. Would definitely recommend Stepwell.

  Read more less >

• Ugnius - Verified booking

  What a lovely cottage/lodge to stay at.

  The location is very peaceful & relaxing, has local fresh produce stores and a supermarket for any necessities. The actual lodge itself is very modern & very well looked after by the lovely owner. There’s a patio area with a hot-tub, table and seating for 2 along with customisable mood lighting which is a very nice touch. Both TVs are fully functional and connected to WiFi & have all the modern apps for shows/films. Bathroom is very clean & the shower is very modern with great water pressure, also provided home-made soap on arrival!!! Fridge & overall kitchen was spotless and a massive bonus for providing biscuits, butter, milk, jam & all the necessary cutlery & crockery. Amazing experience overall & I will definitely be returning with my partner.

  Read more less >

• Holli - Verified booking

  Stepwell is a beautiful cottage with a lovely little garden and hot tub use.

  There's plenty of lovely walks and other villages to drive to nearby. Beds all very comfortable, hot tub is huge and so warm! Fridge is massive, perfect for big groups. There was a slight shortage of forks, had to wash them every time between meals as we were limited to one each. (8 of us) The dishwasher was leaking and the downstairs shower room had a leak from the upstairs bathroom but we informed the owner and carried on with our day. It wasn't an issue for us. We were able to check out later too which was lovely and appreciated. Would absolutely return!!!!

  Read more less >