Holiday Apartments in Kent

Reviews

What our customers say about their holidays

• Amy - Verified booking

  I think overall Ella’s loft is a great place to stay and I enjoyed my week away.

  The bed was very comfortable. Kitchen has everything you need. The homemade muffins were a nice touch. The hot tub was one of the best I’ve used. Definitely the highlight of my week. However it’s clear that the photos advertised were taken when the place was new. In my opinion it could do with a spruce up. Cracks in the bathroom floor, plaster coming off of the walls. It was pointed out to me that the blind in the bedroom was broken and being held down by wire, surely this is something that can easily be replaced? The Wi-Fi didn’t work at all during my stay, I reported it and was told the router had been reset but it still didn’t work. I had to use my own mobile data to watch the tv. I was only provided with one toilet roll and had to ask for more when that ran out mid stay. I don’t think this is something guests should have to ask for. I don’t like to leave negative feedback but there are just a few things that were missing for me to make this a five star stay.

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• Victoria - Verified booking

  What a wonderful little gem in the Kentish countryside.

  We absolutely loved our stay here. Almost in two minds whether to leave a review as the selfish part of me wants to keep this place secret. Located in the beutiful town of Godmersham, Ella's Loft is a great base for either a relaxing weekend away or a week of exploring all the wonders Kent has to offer. Lots of lovely walk or cycling options straight from your doorstep. The hosts Steve and Sheila were wonderfully friendly and accommodating. They invited us for a walk one night and they let us explore grounds of the gorgeous Godmersham Hall with them and their two very lovable dogs. They gave us loads of great recommendations and Steve's baking was something else. The loft itself is very homely and well equipped. It's perfect for a couple. The hot tub is a wonderful luxury we ensured to make the most of during our stay. On our last night we were even lucky enough to see a meteor shower. We will definitely be looking to return in the future.

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• Marie - Verified booking

  This cottage was a great find for our holiday in Kent and one we'd love to stay in again next time we're down that way.

  Everything felt very new and in pristine condition which really made it feel like a special place to stay. There was plenty of space for us all to relax in and we loved the balcony which caught both the morning and evening sun. It was a really peaceful setting and the garden was beautiful. There were lovely walks along public footways through the woodlands and fields behind the cottage accessed through a public footpath just along the road. The kitchen was well equipped with plenty of space for our own food and in the fridge/freezer. The washing machine was also much appreciated as was the large drying rack. It was in a great location and we enjoyed visits to Bodiam Castle, Sissinghurst Castle, the White Cliffs of Dover, Wingham Wildlife Park, Mote Park and Leeds Castle as well as spending time with friends and family.

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• Chelsea - Verified booking

  On the listing they have failed to mention that this property is actually located in their front garden.

  The only privacy you will get is in the actual cabin. You can see and hear the owners when you are in the hot tub. One of the owners was making a loud noise by chopping wood. Their daughter and granddaughter had arrived and they were loud. This isn’t mentioned on the website but it is mentioned in the welcome pack (after you’ve paid and arrived of course). They refused to give me a refund even though we left a few hours after arriving. I left because I couldn’t relax with the feeling of being watched. I was seen as I was walking to the hot tub and I’m very self conscious of my body because of my scars from having cancer. I will definitely be taking this further. I am so upset.

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• Charlotte - Verified booking

  The property met expectations but perhaps shouldn’t be listed for more than a couples weekend.

  Having gone for a girls weekend there was an apparent lack of trust from the owners which added pressure on what was meant to be a retreat. A small issue happened with the hot tub while we were staying, we informed the owners and to which we were greeted with rude and abrupt treatment along with blame for the issue when it had nothing to do with us. It didn’t make the 4 of us comfortable at all and ruined our last night at the property. It is a great property, the listing didn’t mention you were in the owners front garden however which is worth mentioning for future bookings.

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