Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• Amy - Verified booking

  I think overall Ella’s loft is a great place to stay and I enjoyed my week away.

  The bed was very comfortable. Kitchen has everything you need. The homemade muffins were a nice touch. The hot tub was one of the best I’ve used. Definitely the highlight of my week. However it’s clear that the photos advertised were taken when the place was new. In my opinion it could do with a spruce up. Cracks in the bathroom floor, plaster coming off of the walls. It was pointed out to me that the blind in the bedroom was broken and being held down by wire, surely this is something that can easily be replaced? The Wi-Fi didn’t work at all during my stay, I reported it and was told the router had been reset but it still didn’t work. I had to use my own mobile data to watch the tv. I was only provided with one toilet roll and had to ask for more when that ran out mid stay. I don’t think this is something guests should have to ask for. I don’t like to leave negative feedback but there are just a few things that were missing for me to make this a five star stay.

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• Victoria - Verified booking

  What a wonderful little gem in the Kentish countryside.

  We absolutely loved our stay here. Almost in two minds whether to leave a review as the selfish part of me wants to keep this place secret. Located in the beutiful town of Godmersham, Ella's Loft is a great base for either a relaxing weekend away or a week of exploring all the wonders Kent has to offer. Lots of lovely walk or cycling options straight from your doorstep. The hosts Steve and Sheila were wonderfully friendly and accommodating. They invited us for a walk one night and they let us explore grounds of the gorgeous Godmersham Hall with them and their two very lovable dogs. They gave us loads of great recommendations and Steve's baking was something else. The loft itself is very homely and well equipped. It's perfect for a couple. The hot tub is a wonderful luxury we ensured to make the most of during our stay. On our last night we were even lucky enough to see a meteor shower. We will definitely be looking to return in the future.

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• Cher - Verified booking

  Our stay was perfect.

  The lodge had everything we needed and was spotless. The aesthetic of the grounds as well as the interior was gorgeous and so well though out. The hosts were super friendly and welcoming, allowing us to feed the sheep before we left. Everyone was so helpful and made this retreat stress free. We loved the many features like the hot tub, the outdoor cold shower, the outdoor hob and log burner and the seating area under the canopy. Although not completely fenced off, the hut feels so private due to the gorgeous plants and trees surrounding. It was a perfect location and so peaceful. Me and my partner cooked dinner all 3 nights and had everything we needed to do so , so so happy with our stay and would definitely recommend to friends and family! Thankyou.

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• Chelsea - Verified booking

  On the listing they have failed to mention that this property is actually located in their front garden.

  The only privacy you will get is in the actual cabin. You can see and hear the owners when you are in the hot tub. One of the owners was making a loud noise by chopping wood. Their daughter and granddaughter had arrived and they were loud. This isn’t mentioned on the website but it is mentioned in the welcome pack (after you’ve paid and arrived of course). They refused to give me a refund even though we left a few hours after arriving. I left because I couldn’t relax with the feeling of being watched. I was seen as I was walking to the hot tub and I’m very self conscious of my body because of my scars from having cancer. I will definitely be taking this further. I am so upset.

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• Trevor Cross - Verified booking

  Amazing 3 night break in portland hut.

  The owners have thought of everything they are so welcoming and go above and beyond for you whilst there. The outside space is by far the best out of the ones we've previously stayed at, as well as the decor and cleanliness of it all.....superb! The communal seating with fire pit is a great addition if travelling with friends and family. We also loved the church bells ringing the time, great for putting phones away and having a little reminder in the background. The only thing we were unhappy with was having to come home!! We have already recommended this place to a few friends and are booking 2 stays again for next year. We can't wait to return!

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