Luxury Holiday Cottages

Reviews

What our customers say about their holidays

• M - Verified booking

  Five elements cottage was a nice quiet place to stay in Cornwall.

  The Farmhouse and Studio are also holiday lets so some noise was expected but this is a rural part of the county so most times all you hear is birdsong and a local cock crowing. The road to the cottage is unpaved and very rough and bumpy so we were glad of our four wheel drive. The Cottage is at the side of steep hill so it can get windy at the cottage even if its warm at sea level. We did an onsite Yoga class with the owner which was excellent. We used the hot tub a few times which was a lovely added feature to the cottage. The cottage was clean and tidy when we arrived. We cooked all our meals in the well equipped kitchen and there are two sets of tongs in the drawer now in response to customer feedback. We did not use the BBQ but it comes with a full set of BBQ tools. The freezer and washing machine are in the utility room and all we longed for was a tumble dryer as the weather was not great for drying our cycling kit outside . But there is an rack to hang clothes on that can be put up indoors and outdoors. Our main issue with this cottage was the interior design which we would have liked to have known about in the marketing brief from Sykes purely for health and safety reasons. The doors frames upstairs are very very low and there are some steep steps up to the two double bedrooms and one step down to the bathroom and single bedroom off the upstairs landing. We kept banging our heads or missing a step. We are not tall but anyone over six feet will struggle at this cottage. Likewise toddlers would find the steep staircase and steps from the lounge to the dining room and then again from there to the kitchen difficult to navigate. For this reason we would not rent this cottage again.

  Read more less >

• Marcia - Verified booking

  The cottage is beautiful with a serene surrounding, secluded and private so just ...

  The cottage is beautiful with a serene surrounding, secluded and private so just what we were looking for It was excellently equipped with everything you needed and could want And the cottage itself is beautiful and quirky However the hot tub was a big disappointment for us as we always book somewhere with a hot tub and this was the worst hot tub we have ever had in the most expensive property we have ever stayed Alot of the jets don't work and for such a beautiful accommodation that sleeps 7 I would have expected a top of the range hot tub or spa bath However it is a basic range hot tub with only 1 pump attached when it can have 2 We walk in excess of 20,000 steps everyday and usually make extreme use of a hot tub It does not comfortably sit 4 people let alone 7 A few things bothered me that I noticed which could make this property even better, as it feels like the love is missing since the award was won in 2017 I had to clean the grill before using it as it was dirty, there was a disposable razor in top of the mirror from Previous people, the tops of the wardrobes are filthy discovered when we got our bags down at the end of the holiday so I wasn't looking for dust And the artwork around the house is not from the local area but from Zealand which I guess is a connection to the owners but it would have been nice to have local artwork Overall we enjoyed our stay very much it was a lovely private location with lots of great information for local walks and activities which we did, the cottage is a stunning building and you probably won't be disappointed

  Read more less >

• Hazel - Verified booking

  Nice cottage with everything we needed for a comfortable stay.

  Cosy living area and a large dining table for family meals. Nice patio area with plenty of seating and we enjoyed the hot tub. The property is part of a complex of a few other properties but still felt very private. All spotlessly clean. Pretty much everything we needed in kitchen although a couple of smaller saucepans would be nice and there were loads of champagne flutes and not many wine glasses which seemed odd. Two fridges and a freezer which was great. Great location, close to st Agnes which had the most beautiful beach. All in all a pleasant stay with just a few minor niggles - As per another review we did struggle a little as we have a 16 month old and the floors are quite up and down so we spent a lot of time chasing her to stop her falling down steps. Would be helpful if listing mentioned this, pretty much every room has a step or two into it. A stair gate to go between lounge and hallway would be useful so we could have caged her in! The beds and pillows were feeling a little tired and weren't particularly comfortable, although they did have good quality bedding. The upstairs bathroom shower area would benefit from a refresh, some tiles looked a bit rusty or something. Would benefit from a tumble drier or at least another clothes airer or washing line as difficult to dry a whole load. All minor things really which didn't detract from an enjoyable stay

  Read more less >

• Shelley - Verified booking

  Five Elements Cottage is a nice property in a great location, handy for many places.

  It has a lovely kitchen and bathrooms. However, some more details of the layout and a floor plan on the website would be useful. For instance, it would be good to know that the utility (where the freezer is located) is at the opposite end of the cottage to the kitchen, and that the ground floor bathroom is not near any bedroom (including the ground floor twin, which is directly off the living room). The stairs are steep and there are steps up or down- some of them high- to access every room, as all the rooms are on different levels. Also, there is a long flight of shallower steps plus 5 steep steps down to the front door from the car park, which makes moving heavy luggage a real task. None of this is really clear from the description. I don’t think this cottage would be suitable for those with reduced mobility, as even the ground floor bedroom and bathroom are both down two steps from the living room. It would be great to have a welcome folder in the cottage with recommendations for local eating, places to drink etc, and instructions for the various appliances. This is the first place we have stayed that hasn’t had such a folder. Also, the hot tub is a great addition, but all of the jets do not appear to be working, so it maybe needs servicing.

  Read more less >

• Justyna - Verified booking

  The cottage and its facilities are absolutely fantastic, we really enjoyed the hot tub, huge kitchen for food prep and barbecue.

  The beds were fantastic and comfortable for a decent night's sleep and the location is very central, close to local amenities and the A30 to get to different towns. On the other hand we were disappointed by the delayed responsiveness of the host as sometimes it would take more than a day for them to get back to us for requests especially as we had infants with us. The house needed additional cleaning, we found a half eaten dog bowl under the sofa and there a stagnant smell of dog in the sofa with hairs sticking to clothes after sitting there. The bathroom door upstairs could have done with a lock too. The steps going down to the property are stoned and pose a health risk as some of us lost grip on a few occasions. Watch out for low ceilings too in some places! On the whole it was a lovely stay however feedback to the host/property owners would be to be more accessible and follow up when checking in just to make sure guests have what they need. The house is lovely and the additional touch of service going above and beyond would be icing on the cake.

  Read more less >