Lodges & Log Cabins in Narberth

Reviews

What our customers say about their holidays

• Rev Bedford - Verified booking

  This location was ideal for the four of us to explore Pembrokeshire and we have had a super week. However Sycamores is in need of some attention to details CURB APPEAL The main refuse bin was overflowing all week despite this being pointed out to the emergency help line on Friday 28th. Whether someone came to try and tidy we doubt. The driveway is very weedy! WELCOME PACK would be helpful with some basic instructions. Keys: the lock to the front door and balcony are very difficult to operate and need some attention. The Cabin is generally well equipped, clean, and has comfy beds and good bathroom facilities. Helpful additions would be: a bread knife, bin liner bags. Faults: large clock is not working, knob to light be dining table come off when trying to use. FRUSTRATION: trying to find any basic stations on the TV was impossible. We did report this 28/6 only for response the next day to be that there was no aerial connection. Clearly the details about the cottage heralded a wall mounted smart TV: it is surely not too much to expect said TV to work. Because we had Netflix and Prime log-ins we could access them but we tried in vane to get onto BBC Iplayer, ITVX, More 4 & 5 Live. From a note found in the visitors book dated 21/6 we are not the first to encounter this!! David and Lorna Bedford 4th July 2024

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• Jane - Verified booking

  On first impressions the lodge looked very clean, however, there were areas of concern particularly in the current climate, there were quite a few crumbs in the kitchen area.

  The fridge and freezer had not been thoroughly cleaned and there were crumbs and remnants of food in both. There is a box to put shoes in and behind it the skirting board was very dirty. When we stripped the beds on leaving there was a very nasty stain on one of the single duvets. There was a thick line of dust on the picture in the main bedroom and skirting boards were dirty. There was a lack of attention to detail. All three mattresses in the property were very uncomfortable and we could feel the springs we both found it difficult to sleep on them. There was a line of grease around the hob. One of the dishes were dirty looked like porridge even though the note said everything had been washed in dishwasher. The general standard of cleanliness needs a little more attention particularly due to the increase in cleaning time we would expect the place to be spotless. The seating area was pleasant and comfortable, we appreciated having sky, the kitchen was well equipped. We appreciated the welcome pack. We also appreciated that they had used an anti covid fog machine prior to our visit.

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• Paul - Verified booking

  The lodge was lovely and cosy with a nice welcome pack.

  Good contact from Steve who messaged us to say the lodge was ready early and we could have it immediately however we had called into Aberfan to see the memorial when he texted. If I had any criticisms it would be the TV Sky channels. If I had Sky at home (unfortunately I have Virgin) I would have brought my viewing card because there was no way to watch any Sky channels at the lodge which was disappointing. Choosing a Sky Channel and always being asked to "Insert Your Viewing Card" becomes annoying after a while! WiFi worked well so we could use our laptop ok and our phones. We had an invasion of ants in the kitchen area so Steve brought some ant powder and applied it behind the cooker. There were still some around when we left! Speaking of cookers, the oven has a fault inasmuch as it keeps clicking the igniter when in use so if cooking a dish, it's going click click click all the time! Other that what I have stated we had a very good time overall and would consider a return trip

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• Sue - Verified booking

  A beautiful lodge located in a tranquil area of Pembrokeshire.

  Facilities were above expectation, but sadly the cleanliness let the holiday down. The arrival time has become later so that the cleaner(s) now have 7 hours to clean the lodge but due to the current pandemic we didn't feel enough care and attention had been given to the overall cleanliness and in places it was dirty as some areas had definitely not seen any cleaning products especially anti-bacterial ones for a long time ☹ We don't expect to arrive at our holiday destination and spend the first hour spraying Dettol anti-bac and Zoflora disinfectant spray (which we had brought with us) on all the surfaces which were unclean and then had to clean both bathrooms and go in each room looking for anything else wbich had been forgotten about. The lodge itself is beautifully decorated and is fully equipped with everything you need so it was a huge shame for the cleanliness to be so poor.

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• Nichola - Verified booking

  We were really delighted with the lodge.

  After spending quite a lot of time online researching different cottages and holiday homes we chose this one based upon how light and modern the home looked. We were not disappointed at all. The owners have decorated and furnished the lodge beautifully and to a high spec. There was everything you would need and more in a holiday home (in fact it would be easy to live there). The lounge was bathed in sunshine every morning and it was a real pleasure to walk in there when we got up each day. Lovely decking outside and we were lucky with the weather and able to enjoy a coffee and the view out there.The beds were comfortable, the shower decent and the holiday park nice and quiet. Great location especially as we had our electric bikes with us so were able to cycle easily from the park to Tenby along the stunning coastal path.

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