New Year Breaks In Cornwall

Reviews

What our customers say about their holidays

• Jon - Verified booking

  Constructive feedback (major): 1.

  The fridge & some of the crockery was not clean and we complained at the time. It seems odd that you allow 8 hours between guests for changeover but then fail to clean the kitchen area properly. Very disappointing. 2. Lack of a working lift, which luckily was not a problem this time however if we have brought my mum-in-law on this holiday that would have been a major problem as the stairs present an issue for disability access. The fact that the lift broke down in May and we were not advised was also disappointing as I would have thought that this sort of issue would need to be highlighted to customers. Note the property is on a the 2nd (top) level. 3. The sink in the bathroom adjacent the washing machine cupboard does not drain properly due to sticky plug and needs attention. 4. The TV in the main large bedroom (top floor) got a weak signal message & would not work so we ended up borrowing the TV from the other bedroom so that my parents had a working TV. Minor feedback; Sofa was a bit low/sunken so was not very comfortable. Disappointing that Kingsize beds not used a there is sufficient space to do so in both larger bedrooms. The time between handovers seems excessive - we are going to another booking later in August and we are allowed to leave at 1000 hrs and gain entry by 1500 hrs so not sure why CBH need an extra 3 hours!!!

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• Kathleen - Verified booking

  This is quite lengthy but issues require resolving.

  First impressions of the penthouse apartment was fine. We did find a few lights out on the Saturday evening. Tried to watch the sky channels, but came to the conclusion that the sky remote was not working. Had a shower in the morning found the shower hose was leaking badly and needed replacing. Made breakfast in the morning and found two of the frying pans were in a very poor condition. Contacted C.Bay on the contact number on the Tuesday due to B. Hols. Spoke to Kate I think. She said someone would come out to check out the issues. Someone did call and replaced a few bulbs. They left a note for us saying taken pans, and the sky remote saying it was faulty. Cameron rang us to say a plumber would be calling to replace shower hose 3pm ish following day and to leave key in safe key box. Plumber didn’t turn up and no new pans and no sky remote by the end of the holiday and no further contact for update. We have holidayed many times with CBay hols as our record of visits shows. We left very disappointed on this occasion. Look forward to your feedback unless we don’t hear from you again.

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• Mandy - Verified booking

  An honest review.

  A beautiful spacious apartment with spectacular views and comfortable beds. Great position, not far into town. Welcome gifts were a lovely touch. There seemed to be a lack of light bulbs in the lights and also a smashed bulb on lamp in living area when we arrived. Certain areas could have been cleaned better, our shower needed some attention, looking black in areas and tired. Sofa’s need to be moved and cleaned underneath, lots of dirt and dust. external cladding and upstairs windows were also not clean when we arrived. We had no tv or hairdryer in our room upstairs but the others did? Perhaps put a small tv on top of wardrobe? In my opinion long dressing mirrors should be a must in all of the bedrooms and would be handy to have extra sockets next to them, struggled to get my hairdryer to reach the only mirror in my room upstairs. Having said this it’s a great place to stay and would definitely stay again but with the premium price you pay you would expect all these tweaks to be addressed to make it the best it can be.

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• Review - Verified booking

  "We were staying for 7 nights at the apartment with 6 adults (couple and 4 adult children).

  Very spacious and clean. Nice open kitchen with all you need for cooking, dining-place and annex terrace. All bedrooms have their own (small) bathroom, toilet, television, ... The bedroom at the top floor is very spacious, has nice views, but there is not enough light in the associated bathroom for woman's makeup (that's the only small point of criticism we had). Nice and very spacious living room at top floor (television, wii, ...). The Wi-Fi works fine in the apartment. Shops and bakeries at 15' walking distance. Very nice beach, safe for children and with beach lifeguards (also 15' walking distance). Keep in mind that there are steep solves when you explore the area by foot (it is not recommended to use your car to drive in St-Ives downtown area). Keep in mind to make reservations in time if you want to go dining at restaurants or (famous) pubs in the Cornish region and even in St-Ives centre. We were lucky with the weather conditions and had a very good time."Henk

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• The A's - Verified booking

  Amazing Accommodation with Breathtaking Views July 2024.

  We have just returned from an unforgettable stay in this stunning 3-bedroom apartment in St Ives. Overlooking Porthminster Beach and towards the Harbour, the views were truly spectacular. The apartment was spacious and beautifully furnished, offering everything we needed for a comfortable stay, including a Nespresso coffee machine that guaranteed the best start to every day. The beds were incredibly comfortable, ensuring we had perfect nights' sleep. Plenty of fresh towels were laid out for our use, and the delightful welcome gifts added a special touch to our arrival. The location was perfect, just a short walk to the main town, making it easy to explore and enjoy all that St Ives has to offer including all the restaurants and bars, and a couple of minutes walk to the most idyllic beach and café. The secure parking space for the week was a godsend. Can’t wait to return. Highly recommended!

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