Villas In The North West

Reviews

What our customers say about their holidays

• Elizabeth - Verified booking

  Unfortunately I have a very mixed review for this property.

  I will start with the positives. Fantastic rural location, clean bed linen and towels. Plenty of towels (we didn’t use all of them). Extremely comfortable beds and pillows. Negatives - When I arrive at a holiday rental, my expectations are for it to be clean and plenty of space for me to put my things, downstairs every drawer seemed to be crammed full of bits and bobs of no particular relevance with no particular order. The house was grimy, dusty and cluttered. As soon as we arrived, I was cleaning crockery and utensils that had old crusted food on them. Door handles on kitchen cupboards were sticky, the microwave buttons had food still on them and inside it was dirty. My husband found grim and dead insects in the kitchen cupboards. Work surfaces and tables were sticky. The dishwasher was not maintained as this became obvious as the week progressed. It didn’t clean the dishes very well and by no means did we over fill it. It was also a slimline, which was not adequate for the size of the property. There was also donkey stables on the end of the row of houses, which meant we were getting woken at different times of the night. This property could really do with a de-clutter, and a really good clean. It was a shame really, as I wasn’t expecting to be cleaning a property as soon as I arrived. There is much more I could say but I feel I have said enough, needless to say, sadly, we won’t be returning.

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• Eric - Verified booking

  Although we had a very enjoyable stay, there were several things that we feel were not up to Sykes's standards;- 1- There were quite a few light bulbs not working in every room, upstairs, downstairs and outside.

  the outside light over the door worked but was useless for shedding light on the door lock. 2- A dirty towel had been left in the linen bin in the pink bedroom. 3- The sink in the pink bedroom had been leaking for some time and had a bowl of stagnant dirty water underneath it which had not been emptied for a long time. 4- Some cupboards and doors do not close properly. 5- the freezer could do with defrosting. 6- The grey toilet in the bathroom above the kitchen does not always flush away waste properly - it took between 1 and 10 flushes to move it. Seems to be the pan design does not circulate the water effectively. This is unhygenic and unacceptable. We left a note for the cleaners detailing the above things. The cottage itself is in a very quiet location, is laid out very well and is very convenient for driving to local towns and castles. There are quite a few pubs / restaurants within a 15 to 20 minute drive ranging from cheap to relatively expensive and all dog friendly. As mentioned initially, we still had a wonderful time. It was a pity that several things, that a couple of days maintenance would sort out, tarnished a very good break.

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• Katherine - Verified booking

  This was our third visit to Wyreside cottages but this time we were in Elsa rather than Balloo, as that was not available for the dates we wanted.

  The cottage was very comfortable and clean and has a freezer department in the fridge, Balloo does not, but no washing machine, there are laundry facilities available in the main house but we did not need them this time. While we were there, there was a serious water leak in the area which meant we had a tiny trickle water for nearly 24 hours but the owner kept us constantly informed as to what was happening with messages forwarded from the water authority and they provided a tanker for the residents of the cottages and did everything they could to help. The only downside I think I should mention is the modern design bath downstairs, it's like sitting in a large pudding basin and is almost impossible to get out of safely if you are over 70, my husband had to help me and we laughed about it for ages afterwards but if you like a good soak to relax it's not ideal, so the two showers available upstairs are recommended. Without babbling on any more we absolutely love Wyreside cottages and can recommend them to all, the area is stunning and peaceful and the owners do everything they can to make your stay enjoyable without being intrusive.

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• Nicholas - Verified booking

  The barn is furnished to a reasonable standard and is adequately equipped.

  The bedroom a little less spacious but the bed is comfortable. The accommodation is well heated. The upstairs bathroom is well set out, although it was problematic getting hot water to come through. The internet connection is totally unreliable and kept falling out throughout our stay. In 2025 it is expected when renting property to have full reliable internet connection. This impacts on communication and has a negative impact on the holiday as a whole. The TV is also a necessity, the only connection is an Apple TV box, which without an apple subscription is useless. At the very least Freeview should be provided. The TV is only a smart to when connected to the internet, this one needed an Ethernet wired connection, which sadly wasn’t present. There was no wheelie bin or information regarding the disposal of rubbish. A little more information about the facilities in the property would have been helpful, for example, the hob has no visible settings and no manual available, difficult to know high or low heat. There is a manual for the oven. Thank you for the welcome pack, much appreciated.

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• Richita - Verified booking

  Firstly we loved the location and the size of the property itself.

  There was 7 of us and we had more than enough space to relax. We loved all the outdoor space! All the bedrooms were nicely sized and the beds were really comfy. The kitchen had everything we needed which was great! Only down side would be that the rooms were a little dusty and had alot of cobwebs everywhere. One thing to note about the property is that we had alot of issues with the lights going out and the water not working. On day 2 and 3 in the morning, the water stopped working so some of us couldn’t shower, even worse there was no water coming from the kitchen tap so we couldn’t even get drinking water or do the dishes. Eventually in the working it started working again however we noticed if you had the dishwasher on the water in the house would not work. Also if you put the oven on the electricity would trip for the outside lights. Overall, we did enjoy our stay at beckhall.

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