Lodges & Log Cabins in North West

Reviews

What our customers say about their holidays

• Gemma - Verified booking

  I am very disappointment that i have checked out of the lodge and received an unexpected £180 cleaning bill because i left a bag of rubbish, 2 bowls to be washed and not hoovered the carpet or made the beds.

  I was sent a picture of the bed not made, some crumbs on the carpet and a bowl to be washed and a bag of rubbish. Surely when every person checks out of the lodge you get it deep cleaned surely that’s in the price you pay when booking? Surely you Wash/change the bedding? & Sanitise all the kitchen, bedrooms bathroom? Surely you don’t rely on the people renting the lodge to make sure it’s at a high cleaning standard for the people next checking in? As that’s very very unhygienic & you should be getting the lodge deep cleaned after every stay! I came away with my 4 year daughter who’s currently on chemotherapy & my son who’s 8 to have a few days respite between my daughters treatments I thought we could go away and enjoy some time together we rushed back the morning of check out and left a couple of bowls to be washed & beds not made and a bag to be disposed and we have been charged £180 I find this disgusting. I have never stayed anywhere where I have been left responsible for cleaning the property to an inch of it life before checking out. When booking there is nowhere that states if I don’t clean the lodge I will be charged. It says if there is damage I will be charged and there was no damage to the property! I expect cleaning fee to be returned to my account immediately.

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• Lucy - Verified booking

  We had an amazing stay at the lodge.

  It was in such a quiet and relaxing park and the pitch itself looking out at the small pond was wonderful. Just what we needed for our escape. I hadn’t realised the access to the pool wasn’t included or that day passes literally meant you could come and go - both of these things would have been helpful to know as £25 a go for a family for a swimming session adds up. However the pool and facilities were very good and we did use them. Including visiting the lovely restaurant. The hot tub is very large and was a wonderful addition. The main reason we booked! As well as outdoor seating that we were able to use in the April sunshine!!! The bathroom with a BATH was superb and additional en-suite just made everything more comfortable for us. Your selection of games and especially dvds went down so well. The van was fully equipped and we really enjoyed the stay. Nearest shop/supermarket is Tesco’s approximately 10 minute drive which is useful and the drive to beaches including Morecambe was only short which meant getting out and enjoying the sea air was easy. There was a manual for everything in the van plus taxi numbers, places to visit etc which meant not having to do the leg work yourself. You can’t wish for more from a booking. Peaceful and (almost) perfect.

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• Elaine - Verified booking

  We enjoyed a wonderful week at Gressingham 7.

  If, like me, you struggle to find the key safe on arrival, it is attached to the wooden fencing, a short way along from the door. The glass balcony gave us fabulous views of the birds on the lake. We spotted coots, grebes and a heron besides the more common (but very entertaining) ducks, swans and geese. The outdoor furniture was a little different (better I’d say) than the photos - still the sofa in the background but the table had 6 chairs for enjoying outdoor meals and the 2 loungers had been replaced with comfy chairs. The weather was unusually hot and the lodge did get rather warm, even with lots of doors and windows open. Maybe a fan could be added to the already extensive array of equipment provided to help with this (admittedly rare) occurrence. The kitchen is well equipped with good, sharp knives - always a bonus. The TV sound is activated by pressing the top left hand corner of the controller on the wall to the right of the TV. The bedrooms have comfy beds and the whole lodge has lots of storage. We’d love to stay again!

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• Carol - Verified booking

  We stayed at Rosella 38 for 7 nights.

  The lodge was beautiful, well kept, spacious and very clean. The description was accurate, we found the washing machine was very useful. The beds were very comfortable. Having a kingsize with an ensuite bathroom was brilliant. Both our little granddaughter and our dog enjoyed playing on the wrap around decking, which was very secure. The lodge was located close to the club house for entertainment and meals. Also the beach was a short walk away. Owner Wendy was very caring and helpful, texting to check everything was OK. I would highly recommend this lodge and would definitely stay again. Thank you.

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• Danielle - Verified booking

  As a family this was our 2nd stay we loved the lodge can't fault the scenery, and the layout, plus comfort of the beds.

  However this time round we found was lacking on the cleanliness. Leftover mess under the sofa (understand somethings are missed), unstable dining chairs which had to be unused. Broken wireless headphone in oven which caused massive concern as oven was used that could have been a fire waiting to happen, luckily spotted before use, cob webs everywhere inside. I understand that it could be from previous people who stayed who miss treated the property but I imagined cleaners or the owner should have spotted these issues and rectified before another stay. But overall we still managed to have a great stay.

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