Guests say
Whisk Away Cottage in Penrith offers a chic and comfortable stay with luxurious interiors and access to village amenities like a pool, gym, and restaurant. The property's modern technology and hidden room are highlights, though some guests noted a lack of dedicated WiFi and child-friendly features. The picturesque Whitbarrow village enhances the location's appeal.
Guests that stayed at this property said
Cleanliness has been a concern for some guests, with reports of a non-vacuumed lounge, leftover food in cupboards, and insufficient supplies like tea towels and toilet rolls, suggesting room for improvement in this area.
The location is highly praised for its easy access to the Lakes and the charming Whitbarrow village, offering a great base for exploration and enjoyment of the local amenities.
The property is described as extremely comfortable with luxurious interiors, though some guests found issues with overly sensitive lights and a lack of child-friendly features, slightly diminishing the comfort score.
Facilities have mixed reviews; guests enjoyed the hidden room and village amenities, but noted a lack of kitchenware, child-friendly crockery, and instructions for digital equipment. The closure of the heated indoor pool, a key facility, without prior notice, also impacted guest satisfaction.
The property's design and hidden features show thoughtfulness, but the lack of a welcome basket, minimal kitchenware, and no mention of gifts by reviewers suggest that the thoughtfulness in guest experience could be enhanced.
About this property
Troutbeck 2.7 miles. Tucked away on the popular Whitbarrow Village on the outskirts of Greystoke near Troutbeck, Cumbria, is this stunning three-bedroom holiday home, Whisk Away Cottage. Enjoying a superb location on the outskirts of the Lake District National Park, and with a wide variety of on-site facilities available, including a swimming pool, sauna, steam room, jacuzzi, gym, Eden restaurant and bar, crazy golf, frisbee football, giant chess board, Whisk Away Cottage is a fantastic choice for couples, friends and families seeking a getaway in style. The property further benefits from off-road parking in the on-site car park, and a rear garden with furniture, where you can savour meals alfresco or a locally distilled gin and catch a glimpse of the ducks and rabbits. Step into your new interior design lead home, where you will find two contemporary bedrooms on the ground floor, a spacious super-king-size with, gorgeous freestanding bath and an en-suite cloakroom, and a twin, both of which have their own TV, along with a sleek shower room for washing away the day’s adventures. Head up to the first floor, where you can look forward to relaxing in the stylish sitting room, with sumptuous seating, glass electric fire, and large TV with SONOS sound bar, perfect for enjoying relaxing evenings with loved ones. Just off the sitting area is a balcony, where you can enjoy your morning coffee with a view! This floor also hosts a third bedroom/snug with day bed, hidden behind a panelled wall, where you can relax with a good book or catch-up on a series. Completing the property is a fully-equipped and contemporary, floating kitchen, where the budding chef can create flavourful culinary delights, ready for the whole family to enjoy as you recount the days events. Further amenities can be found in the village of Greystoke, including The Boot & Shoe Inn, a well-stocked Post Office housing a convenience store, and a magnificent castle, as well as Troutbeck which offers a lovely farm shop, Tarn Moss National Nature Reserve and The Sportsman Inn. From here, you can easily venture into the Lake District National Park, where you can embark on a wealth of scenic hikes and bike rides, visit Ullswater where you will find the National Trust Aira Force and the Ullswater steamer, the imposing peak of Helvellyn, and the famous Lake Windermere for a fantastic selection of watersports. Further afield, you will find Penrith, home to an impressive castle, the Penrith and Eden Museum, Thacka Beck Nature Reserve, and the excellent Penrith Golf Club. For a luxury escape to the Lakes, look no further than Whisk Away Cottage.
Between Keswick and Penrith, in the northern Lake District, is the tiny hamlet of Troutbeck, which is only three miles from the beautiful Ullswater shoreline. Several farm houses, typical Lakeland residences, and a small inn make up the hamlet, which is situated among magnificent rolling terrain and wonderful landscape. Keswick, located nearby, is a popular tourist destination since it serves as the northern Lake District's hub. It is home to a wide variety of stores and eateries, as well as parks, a theatre, and the scenic lake. The World's Original Marmalade Awards are held annually at Dalemain, a nearby ancient mansion with gardens. Troutbeck is a fantastic home base for exploring the stunning landscape of Ullswater, Glenridding, and Patterdale, and on to Ambleside and the southern end of the Lake District through the Kirkstone Pass.
Accommodation
Three bedrooms: 1 x ground-floor with super-king-size with TV, balcony, freestanding bath and en-suite cloakroom with basin and WC, 1 x ground-floor twin with TV, 1 x single day bed with TV.
Ground-floor shower room with walk-in shower, basin and WC.
First-floor kitchen/diner.
First-floor sitting room with electric fire and balcony
Gas central heating.
Oven, induction hob, microwave, fridge, freezer, dishwasher, indoor barbecue grill, Teppanyaki bar, warming drawer.
4 x TVs, sonos soundbar.
WiFi.
Fuel and power included in rent.
Bed linen and towels included in rent.
Off-road parking available in on-site car park.
Rear garden and balcony with decking and furniture.
Sorry, no pets and no smoking.
Shop 1.5 miles, pub 0.1 miles.
Note: Check-in from 4pm, check-out by 10am
Reviews (8)
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Simon
The apartment initially looked lovely, clean and modern in an isolated area but was met with a rather stern cleaning note on how to strip the beds at the end of the stay and how to tidy up after ourselves. The property looked lovely but we soon came to see the many downfalls. The lights in the bedrooms are simply too powerful and are motion sensitive, so every time you moved in the room the lights came on. Unfortunately we found this out during the middle of the night whilst popping to the loo. Also, the door going out of the property in the main bedroom requires a blind as the external lights will light up the room too. Sensitive sleepers be warned! I did find the shutters did not keep the room dark enough in the mornings either but thatâs probably personal. The secret room was a joy and can in handy when a bat flew in (so definitely close to nature) as one member of the family could hide in there, whilst my daughter was delighted to see such a creature close up. The site the apartment is in contains a bar and restaurant, whilst the food is good, please book your table ahead of your stay as we were turned away one evening. Lessons learnt. The crazy golf was free and a great way to spend a wet afternoon Now the crux of the problem. We only booked this apartment on the basis it was served with a heated indoor pool but on arrival day, it was closed due to a leak. It remained closed all week whilst we stayed there, if I was made aware of the matter beforehand, I definitely would have picked somewhere else to stay. I raised a complaint via Sykes whilst away but they only contacted myself when I returned home. I complained about the pool to Sykes who passed it onto the owners, but neither Sykes nor the owners were willing to help out. I was offered a £100 compensation from the owners only if I stayed with them again, but I donât feel like I would like to stay in the property again. Neither Sykes nor the owners were willing to help out (NB The receptionist at the pool did not offer an alternative either nor did the closed pool signs suggest alternative arrangements had been made). Sykes suggested a small claims but this isnât something Iâm willing to do due to unnecessary stress. Iâm afraid due to the lack of understanding from the owner, I wonât be booking from Sykes in the future.
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Fionnuala
Unfortunately however, the owner has confused a magazine worthy showroom with a holiday let. Not suitable for small children due the ridiculous amount of breakable ornaments. Every surface where I would want to put my own items, was covered in home bargains tat. Get rid of it all and you have a lovely property. Kitchen had the minimal amount if kitchenware. No toaster, no collinder, 3 broken mugs, no slotted or wooden spoons. Only 3 small pans. Not great if you enjoy cooking. No child friendly crockery, so bring your own. No instruction manual or advice on how to use the plethora of digital equipment. Even the oven told us it was on the WiFi. No info on recycling. No guide for the thermostat. Not sure what the purpose was of the huge blank books that took up space in the living area? Whitbarrow village itself is lovely though after a week of non stop rain, the play area and all grass areas were too muddy to enjoy. The pool and restaurant were lovely. We will return but not to this property.
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Jacek
..not coment