Holiday Cottages In Salcombe

Reviews

What our customers say about their holidays

• Mr Atkinson - Verified booking

  To start with the positives: very clean, modern decor.

  Very comfortable double bed, sofas and kitchen stools. Excellent fridge freezer, wifi & TV. Off road parking for 1 car. Most amenities were provided for within the property. Security: Plenty of keys for windows and all doors. Though location of the outside decking area wasn't ideal, it was a good place to catch the sun. Negatives: The property is built on a slope which has to be at least 60 degrees. There is a long flight of stairs up to the decking. Also there is a small 40-60 degree slope of lawn just before the decking the lower edge of which abuts a vertical 15 foot rock face, and it was where our dog chose to "do what dogs do" she wasn't happy & neither were we. That area is fenced off for us humans, but we still had to get over there to clear up. The kitchens patio doors look onto that rock face which is about 15 foot away. The kitchen lacked trays for transporting plates, glasses etc. No Cook Pots, whether they might have been metal or Pyrex Dishes with lids were available, so casseroles could not be prepared. The 1 non-stick frying pan looked 20 years old, desperately needs replacing. No non stick pans for cooking eggs and dairy products were provided either. Lesser issues: Some of the keys were marked incorrectly, these all need checking a marking correctly. The bath took forever to drain, we asked that they sort the issue out so that future guests don't face the same slight inconvenience. I really hope they did! Final Issue, which I'm not sure whether it is Miloran or Coast & Country Cottages responsibility: There is no info to say where the nearest places are for buying food. The Spar Shop in Loring Road is closest and is only a few hundred yards away (if the you exit the property via the rear gate, turn left along a rough footpath then right on to a made up footpath, cross the road entering street opposite & shop is 50 yards on right). Next nearest in The Co Op in Marlborough. We only discovered the Spar half way through the week after making 2 car journeys to Marlborough!!

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• Tom - Verified booking

  The property could do with some modernization and polish.

  There were numerous cracks in the plaster, including a large one in the bedroom ceiling. The repair which had been done on previous damage to the bedroom ceiling also looked poorly finished. The paintwork around the property was also poorly finished in places, including paint on door handles and light fixtures. The extractor fan in the bathroom was also pretty well clogged with dirt and dust, and rust was visible around the edges of the mirror too. These may seem like minor issues, but combined it makes the property feel tired and old. The garden could have done with some grass in it too, as opposed to the stone chippings, I understand this is a personal preference, however, with the property welcoming dogs, grass is certainly more welcome to them. While I appreciate nothing can be done about the parking situation, it should be made very clear in the listing about the angle of the slope. With an older car like ours, we struggled to safely park, putting stress on the handbrake and running high on the clutch. We had to put bricks under the wheels, to stop the car slipping down the slope. This could be dangerous if people are trying to unload the car and the vehicle starts to slip. There was not much storage space for our food, so we left it out on the countertop, however, should the property be renovated I'm sure this is something that could be addressed. The house is in a really good location, with a great outlook too.

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• Fiona - Verified booking

  The property was ideally situated but be aware it is on a hill (fine for us) Very dissapointed, the approach to the property was un Kempt and weeds approaching the property.

  The garden grass was about 8 inches high, over grown and should have been cut and tidied there was no excuse for that as a holiday rental other than poor management. The property it's self needed a through DEEP clean....dirty, kitchen cupboards didn't shut properly, broken shelves in the fridges. The furniture and carpets in the front room need changing and up grading! setee seriously stained so it the carpet and rug.... (Fortunatly I took my own throws) other wise I certainly wouldn't want to have sat on it. There is also damp coming through the wall of the front bedroom. Stairs are steep, NO baby gate provided however we did ask and were declined. We also asked to take our own to be told it the pressure caused any damage we would be liable.....absolute joke considering this is not a highly maintained property. There was no concern regarding safty of a toddler! It was nice to have the table tennis in the garage. They also lost console games however the wired to these also need replacing, This property needs care and attention and bringing up to a higher cleaner standard and maintenance issues need addressing also the damp in the bedroom. The garden should have also been kept clean and tidy, This property is neglected which is such a shame Next door is a rental too and unfortunatly the owners adult children liked to party till 03.00 am dispite asking to be quiet!

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• Richard - Verified booking

  This was our 3rd stay here.

  The location is excellent for North Sands and Salcombe (with steep hills, but this the area). Parking is brilliant and bedrooms/bathrooms/lounge are spacious with accurate listing. The heating is fantastic and the view from the lounge is absolutely stunning. However, we need to honest and things need addressing (we probably should have done this last year) Getting the mats off the dining table was a ongoing physical challenge (we did query this cleanliness with Sykes before our stay, after we had the same problem last year and seeing other reviews and were assured of the cleanliness). The table needs replacing. We contacted Sykes early in the trip as there was/is a constant bleeping in the lounge/kitchen. They came quickly and noted it was the fridge/freezer. It was stated the owners were happy to order another one, but then no further contact from the the Tues to when we left. This was unresolved and a week of bleeping. There is damp in the 2nd bedroom with black mold on the curtain lining, beds smelt of mothballs. The ensuite net curtain was black in parts, the extractor fan in the main bathroom has yellow liquid dripping onto the toilet, no idea what this was! Wallpaper is starting to peel off the walls. Really sorry for the negative review, but it does need addressing as we were very disappointed. Sykes, we have photos if you want to see them.

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• Neil - Verified booking

  A lovely house, which we've stayed in several times before.

  However, on this occasion we felt let down by the standards we have come to expect from your company. Despite being told upon collection of the key that there may still be a 'checker' at the property, upon arrival we found a mouldy loaf of bread in the bread bin. Although switched on, the fridge temperature gauge was set to zero. We only realised this the following day, luckily, the 100 pounds worth of shopping we purchased the day before wasn't ruined ! We fail to understand why the fridge would be turned off, especially as we were told that the 'checker' would be checking that everything was switched on and working ready for our stay. There were issues in the bathroom this time - the toilet flusher was not working properly, and the bath panel was loose and kept falling off. The back door lock also needs some attention. We were a bit surprised when we received our 'reminder' email (one week before our stay) that it mentioned the need for a "Good Housekeeping Bond" of £200. There was no previous mention of this when we made our booking, although neither was it mentioned when we collected our key ! As mentioned, this is a lovely house we normally enjoy staying in, however, although these are only small issues, they did detract from the enjoyment of our holiday.

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