Romantic Cottages in the West Midlands

Reviews

What our customers say about their holidays

• Karen - Verified booking

  The property was fabulous and is in a fantastic location.

  Exactly what we were looking for. Communication from the host was excellent and he sent us a really useful information pack via email in advance, which was much appreciated. There were also some very kind supplies provided on arrivals which was very kind and a lovely thing to do. As I say the stay was really great and the only part that caused us concern was the access to one side in the loft bedroom between the narrow stair access. The loft room.is split in two and the left hand side (when assending the stairs) of the loft bedroom (1 single bed to each side which was split by the staircase) led straight into the void of the top of the staircase and even although there was a stairgate provided, due to the layout it could be used slightly further down the stairs. This did still leave the real possibility that the children could drop down a few steps into the top of the narrow stairwell. We improvised by moving the bedside cabinet to block of the drop area and put the eldest (5 year old) of the two children into the bed located in that side of the loft room.

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• Christopher - Verified booking

  The property is absolutely lovely.

  We were unfortunate in that we arrived in the middle of horrendous floods, and were trapped in the property and local area for a few days, and it was big enough that nobody went stir crazy. There are plenty of books and games to keep the kids engaged and occupy your mind. TV connection is good. The kitchen is capable of feeding a house full of people, and the cooker is good. The heating clicks and bangs a little when it starts up in the morning. The only real downside is the connectivity. Mobile phone connection is quite poor, and inside the house is only available in a few tiny locations. Outside is better. WiFi connection is very slow and intermittent. Speedtest reported the download speed at 0.2 MBPS and upload at 7 MBPS at one point. If you are travelling to get internet connectivity you might want to rethink your plans. Outside the property, there are lots of attractions to visit, and the area is positively bristling with beautiful scenery. We plan to revisit some time soon when the weather is more favourable.

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• Beth - Verified booking

  Ash House was perfect for what we needed.

  It had a great location, in the lovely village of Alton, with a pub (serving great food) & shop around the corner. It's a 5 minute drive from Alton Towers too. The house itself was very clean, welooming & accommodating. It had everything we needed & also included a welcome of some food bits & milk - which was very handy arriving at night time. There was wood provided for the open fire, lots of games/books/dvds, and even a playstation & games in the upstairs room. We had to call the number provided to ask for assistance near the end of our stay, and the phone was answered promptly and dealt with, we were even offered a later check out stay due to the issue. We wouldnt hesitate in recommending Ash House or returning - which we hope to next year.

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• Andrew - Verified booking

  From arrival to departure our stay was all that we hoped for.

  To begin with the welcome pack was very much appreciated. The property was lovely and ideal for the four of us and the dog (enclosed garden meant the dog was safe to wander). There was a problem with the TV when we arrived, we contacted our hosts straight away that evening and by the following day they were sorting it (not as if we were planning to watch much TV anyway). Alton is ideally situated for Alton Towers, the local pubs are good, Denstone Hall Farm Shop and Ramblers Retreat Cafe are worth a visit and there are a few local walks which we took too. Although the parking is over the road and at the time there were some roadworks there we still managed to find parking each time it came for us to park.

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• Philippa - Verified booking

  Spacious and comfortable property.

  We enjoyed the many local walks and eateries, particularly the Ramblers Retreat, Denstone Hall cafe and farm shop and the Talbot pub. Hetty's tea room at Froghall Wharf, a delightful cafe, we had coffee and cakes even though closed (Wednesdays). Thank you to the owners for the welcome pack and quick fix with a TV problem. We managed to park in the road opposite but loading and unloading was tricky re traffic on a bend, slope and weather. The property was well equipped, and the beds were comfy. Some furnishings changes have been made since the photos on Sykes' website were taken eg chimney breast is now dark blue. Some cleanliness issues but overall a very enjoyable week.

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