South West Holiday Cottages

Reviews

What our customers say about their holidays

• Mr Sexton - Verified booking

  We had a number of problems throughout our holiday. The front door keys were very difficult to remove from the lock, so we had to use the back door to enter and exit the property. On arrival, the internet was not working. The remote controls to the upstairs tv and set top box did not work. We were unable to access Netflix and Disney+ on the tv. The internal bathroom door handle detached from the door, leaving one of our party trapped inside. The bathroom door would only open partially, because the floor was stopping it. We had no hot water on the final three days of our holiday. This was fixed once, but was not working the next day. We had to phone about these problems on 5 of our 8 days in the property. We think it unlikely that you will include our review on the website, but we would appreciate it if you would ask the owners to consider a partial rental refund to compensate for the problems arising.

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• Amy - Verified booking

  The Old Bakery is a beautiful looking cottage and very comfortable to stay in.

  It was equipped with everything you could think off and more. All the little extras were a lovely surprise. Mary, Richard and off course poppy were fantastic host and nothing was too much trouble. I would say the best feature is the garden, my son loved it. There were places to hide, places to run and play, places to climb and best of all the river. Richard took the time to show us what was in it. There was always something new to see in the garden each day. A fantastic place for little explorers. The cottage is a little way from the beach and other attractions but it didn’t matter to us too much, as it was nice to see new places and the scenery. The shops are a 6 minute drive and about the same for a pub meal. We had a lovely time staying here and would recommend it. Thank you for a great holiday.

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• Nigel - Verified booking

  Unfortunately the cottage did not meet the standards we usually find with a Sykes’s cottage.

  On entering we were met with a musty smell which caused us to go and purchase a Febreeze plug in. The bin in the kitchen had not been emptied. The amount of cobwebs and spiderwebs were unacceptable even for an old quirky cottage. The carpet felt spongy and moist underfoot. The view from the cottage was of a cardboard box and empty bottles full of water??? The path to the garden was obstructed by trip hazards, electrical cables being used to charge garden equipment that was being housed with no covering. Ladders left with ropes against trees and a plugged in chainsaw in the grass. We have an adventurous 10 year old who is disciplined and is very aware of danger but not sure every child would not have found these tools as toys! Unfortunately would not recommend at this time.

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• Miss Zinkel - Verified booking

  The cottage was really lovely, in a great area, really cosy and it felt very homely to us. The terrace, although it only had a slight view of the sea, was lovely to sit at in the morning and was a real sun trap. The bedroom was cosy, and the kitchen was relatively well equipped. The showers were very small, but in such a small place it is the best available option. Unfortunately, despite general cleanliness, there were heaps of dog hairs around the whole cottage, especially in the bedroom. Although this was a slight annoyance to us, it would be far from ideal for somebody with an allergy. The cottage was very close to the harbour, with a maximum 5 minute walk to the furthest pub. Overall, we had a really lovely stay, and we would definitely return.

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• Nichola - Verified booking

  The cottage and surroundings are lovely and very quiet.

  The cottage is very well equipped and the owners are on hand to help you if needed. Watch out though for the beams and low ceiling on stairs; might be good idea to put warning or a soft covering on wall. The location benefits from being about 5mins to Crewkerne which has a large Waitrose and Lidle so you are able to pick up practically all you need. The use of a small garden area is available for guests - lovely - we took our dog and would kindly suggest the garden is somehow enclosed so your dog cannot go off wondering into the larger gardens. The owners are working on the gardens which are incredible and looking to have a games room in one of the outbuildings. We will definitely consider another visit.

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