Lodges & Log Cabins in St Columb Major

Reviews

What our customers say about their holidays

• Robert - Verified booking

  First glances, the property was lovely - just as it was portrayed.

  However, things started to go wrong almost immediately. I tried both contact numbers given to me as I had an issue with not being able to use the 'smart' TVs - the first number was unavailable, and I left a voicemail on the second number (Malcolm or Matthew?), requesting a call back, which I never got. So, for the whole holiday, we were only able to use the TVs as normal, terrestrial sets. Not a major thing, but the fact that no-one could be bothered to ring us back got me quite angry - and that's when the other faults started to raise their head (remember, one returned call would have sorted all of these issues). Below is a list, in no particular order: We were unable to use the gas hob – the safety lock had been engaged, but the knob to release it was broken off (it looked like this had been gone for some time, and that various attempts had been made to glue something to do it) – so, oven cooking only. There was an unpleasant smell in the property; on the day we arrived, a plumber gained access to replace something in the upstairs toilet, as he said the smell had been reported previously – this obviously didn’t fix it. Bird Poo – I know this is a major issue in the park, due to House Martins nesting in the eaves of the properties; however, I didn’t expect to have to ‘jump’ over the doorstep because it was covered in this stuff – there was nothing available to clean it with – I didn’t pay the sort of money charged, just to have to clean poo away every day, anyway. Finally, there was the outside décor; this property did not look like it had been painted for a while, and there was a lot of peeling paint. Also, there were broken boards on the panel at the front – one ripped off and lying on the ground, and 2 or 3 others hanging off.

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• Robert - Verified booking

  8 adults 2 toddlers and 2 babies .

  We were able to get 4 cars on the parking area outside the lodge which was great. Property has stair gates at top and bottom of the stairs which was very useful . We used them when we needed them . The back and front verandas were toddler proof. Lovely high ceiling sitting room on the top floor . The door to the main bath room stuck a bit . Actually most of the doors down stairs seemed to have the same issue . One advantage of this was the toddlers could not open them . Rubbish no longer picked up three times a week due to a policy change (Covid-19).So you need to drop it off yourself to an area not far from reception . Best to book pool and gym before you get there as there are COVID-19 restrictions . Or book soon after you arrive . There are a few hidden beach’s around that are sometimes empty however not 100% pushchair friendly but sometimes worth the hassle . We got all the twin beds made into doubles . Best to double check this the day before you get there. The beds are comfortable but when the twin beds are made into a double the duvet covers are not big enough . One of the bedrooms is small . We had two adults in it but possibly best left as twin beds and have two young kids in there . Washer dryer was very useful during the week . The property insulation seems good and it has radiators through out the property so should be find in winter . We went in August . Even though towels were not listed there were some in all bedrooms . We really enjoyed our stay at lodge 66

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• Robert - Verified booking

  The lodge its self was excellent, everything as described in your description.

  The dissapointment for our group was the on site facilities. In your description it stated that on site it had tennis courts? ( there was a court but no nets so could not play. ) an eight hole pitch and putt golf course? ( no golf course anymore due to site extenstion so could not play. ) WiFi ( WiFi dropped out on occassions and dropped out completely day six and was still out when we departed. ( no WiFi no television, so nobody could watch TV last two days) a shop? well it was only a few shelves in recepition and was very limited ( so had to use local outlets which were two miles away. ) restaurant was no longer selling breakfast which according to the sign had been like that since the third of June. ( so no breakfast option available ). We were constantly told that the site has new owners who are niw investing into the site so in a couple of years it will be improved. This did not make us feel any better as the main reason in us choosing this holiday was because of the on site facilities which we intended to use now, and as the site is remote there was nothing else local to appease all of our group. The pool, waterpark, Health and Spa club, Fitness and Spin studio, and fishing are still available on site. As we had varying ages in our group there was alot of bored and unhappy people which is not what you want when you are all under one roof on one site.

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• Janet - Verified booking

  This property was great.

  Two couples one with mobility problems. So the downstairs bedroom and bathroom worked well. We also took our young springer spaniel and he was settled too. All Was Very clean, kitchen well stocked with most things you need for cooking. Sitting area downstairs good for daytime, upstairs used during the evening. We found the location enabled us to access local attractions on both coasts. A lovely relaxing break. We were very lucky with the too which helped! It would be helpful to have local information available, away resorts didn't give us their pack, but we collected one and left it behind, also a visitors book were recommendations could be left would be good. We loved birds of prey, which was just a few miles away. We had a lovely visit to Padstow Trerice national trust property was great, fabulous afternoon tea offer! Watergate beach was beautiful. We had a drink at the beach hut the food looked and smelt amazing, but booking is essential! St Austell as a place to visit us is rubbish but the beaches along that coast are beautiful we are told!

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• Katherine - Verified booking

  Excellent host and accommodation.

  Fitted with everything a young family would need (2 Adults, Young Child and Baby). There was even a little welcome basket with tea and coffee in, and a pint of milk in the fridge waiting. We love the location; easy to get to Polzeath, Padstow and even south to Looe for the day. Aria resort is nice and the facilities ie. swimming pool & restaurant are clean and new; staff are really friendly and accommodating. Spa is also really nice, well priced but would recommend to book before you go to guarantee an appt. Didn’t realise but all water sports and activities cost extra and they’re not cheap! So we didn’t make use of them but even without it’s a great base. Would definitely recommend (this lodge was actually nicer than the last one we stayed in which we booked through the actual resort!)

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