Villas In Stroud

Reviews

What our customers say about their holidays

• Jaime - Verified booking

  A very cold and unfortunately smelly stay at the Garden cottage.

  On arriving at the pretty Garden Cottage, there were problems with the drainage which meant that on using the bathroom it meant that the entire cottage filled with the smell of drains. Then on trying to leave the cottage the front door wouldn’t lock. Thankfully a man from the pub fixed the door for us by moving the lock. We were told not to use the heating as it was set by the owners and if we did change it, they would just revert the changes which meant there was no heating in the cottage for the afternoons which meant it was very cold. We were told to use the fire instead but this did not warm the entire cottage so our baby was colder sleeping upstairs. Throughout our stay we also had issues with with the dishwasher that didn’t work as it left marks on anything put in it. The man from the pub put salt in but it still left things dirty. We then had to use the kitchen sink but it blocked when you used it causing the kitchen to smell. Again a man from the pub helped out but this didn’t solve the problem and the sinks blocked several times and according to the man that fixed it there was a significant blockage in the pipes. We did note the problems with the pub but they couldn’t contact the owners while we were there. We did also contact Sykes and we were offered a free night stay in the pub but we live so far away that this isn’t an option with a baby for one night. No other help or compensation was offered by the owners. A real shame as the cottage is pretty and in a lovely location but we definitely would not stay again as it was stressful having to sort out the problems with the cottage and be very cold during the Winter period.

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• Christopher - Verified booking

  The following was noted in the guest book on departure.

  Missing, ambiguous, inaccurate, property descriptions. "off road" parking is not dedicated to property is in pub car park. EV charging is not dedicated to property it is a hotel owned facility. Rear courtyard has no sun lounger or bbq and is in near permanent shade (ps we saw a rat) Front garden is not secure for dog, no outdoor seating, needs drain cover. Odour in front room may be from floor mat we needed to spray No mention in description of adjoining and roof space hotel rooms above (noise issue). Fridge is only a larder fridge - freezer compartment would be nice to have. Impossible to clean properly before departure no mop no bucket no floor cloth useless broom useless vacuum cleaner. The bedroom is excellent comfortable and well furnished, bathroom also brilliant. WIFI and TV worked well. We did not mention that the downstairs windows are very insecure one hinge at least was completely detached also the back door sticks badly Breaker on the fridge circuit tripped late in stay and could not be reset - hotel were informed. On a more positive note we loved the area and the places we visited with dog in tow. Hotel staff were very helpful and we liked our evening meals. Main reason for this report is this is our second booking with Sykes, the first property was exactly as described down to the finest detail. This second clearly was not should we learn from this we should not trust Sykes again?

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• Ally - Verified booking

  Our stay at Halmore Pod was simply amazing.

  It felt like a mini home away from home but with a little added luxury with the hot tub and the quiet countryside. The pod itself was a perfect size and had so much to it - it was almost like stepping into the Tardis! It was very welcoming, tidy and clean when we first arrive. The outside area was also a wonderful size and had so much option to sit and relax or to have a dip in the hot tub. The location was lovely for a getaway from the craziness of life. We found it quite easily, even in the darkness. There was this beautiful peacefulness every day - it was bliss. The owners are also very lovely and great with communication. It was pleasant talking to them before and after the stay - thankfully we didn’t need anything during the stay as everything was perfect and the hot tub was lit every day at 4PM without fail. I would definitely recommend this. We look forward to coming back during summer time to enjoy the pod even more (without the stormy weather)! :)

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• Heather - Verified booking

  Our stay in Halmore Pod was really nice, surrounded by lovely countryside.

  There are so many days out nearby, and beautiful walks in nature that we weren’t sure 5 days was going to be enough to see it all. The wood burning hot tub was a nice little novelty to add to our evenings, and watching the birds come in and out of the trees above was quite nice. The only downside was the WiFi connection was low, we had to make sure to use one device at a time and turn off any background apps, just to attempt to load the weather on google, and signal for both my partner and I was also awkward. Also there seemed to be forever growing spiderwebs but when you’re in an outdoorsy pod under a tree it’s to be expected.

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• Phil - Verified booking

  We really enjoyed our stay at Garden Cottage.

  Nice location on the edge of Minchinhampton common.The cottage itself was supprisingly larger than we thought. Very comfortable bed with large en-suite bathroom with lovely big soft towels provided. The central heating was excellent, with the added bonus of a woodburning stove. The Amberley Inn (20yds away) was ideal for meals and served 3 real ales with an excellent range of other drinks. The only thing that I would say is that the kitchen, in the cottage, would benefit from a microwave oven. Needless to say we loved the cottage and had a relaxing stay along with our Golden Retriever.

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