Holiday Apartments in Suffolk

Reviews

What our customers say about their holidays

• John - Verified booking

  On arrival the first thing I didn't like was the parking space, it was very tight.

  We entered through the back gate and this was our first clue, the latch was broken so if the wind got up it would bang all night. The yard we entered was unclean with rusty old steps going up and a rusty metal plate on the wall. We retrieved our key from the dirty key safe and entered the kitchen, our spirits raised a little as this was a spacious area and looked not too bad but there was a strong musty smell that wasn't nice. There was no welcome pack of any sort. As we explored the kitchen we found the freezer to be full of food with no room for anything we may have wanted to put in it. We then went to the living room at the front of the property and again there was the musty smell with the furniture covered with old musty blankets and certainly not where we could spend our evenings. At the back of the property was the bedroom which was like a cave ! There was only the overhead light, which had a low voltage bulb, with no bedside lamps. The pictures on the Web site showed 3 or 4 lamps in the room which I liked as I enjoy reading before I go to sleep, but they were non-existent. Finally there was the bathroom. This may well be the worst room of all. It was dark, damp and had mould on the shower curtains, horrible. This was the final straw for us, we phoned Sykes and told them we would not be staying. Due to health problems in the family this was my first holiday for two years so the last thing I wanted to do was leave but there was no way I was staying there. In fairness to the owner we were given a refund a week later. If the property had lived up to the advertising, without the smell, it would have been good, it looks as though it needs some TLC

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• Sharon - Verified booking

  Beautifully renovated property, lovely kitchen space, great heritage colours, superb location.

  Great books. Had a few issues though, drain outside bathroom overflowed into back yard which we had to clear out, perhaps needs mesh cover to prevent leaf debris etc. Water temp. setting o.k for shower (not steaming hot but acceptable), but bath temp. no good, used once but luke-warm. Disappointing as beautiful bathroom. Back yard could do with sweep. T.V reception for BBC no good, got for about 30 mins in whole week! Is booster needed/possible? DVD player would be good offering if better tv reception not possible. Used radio a lot! General other feedback .... lounge furniture looks nice but not very comfortable and some cushions/pouffe a bit faded and tired. Difficult at night on arrival to find parking area, a number on the wall and gate would be really helpful at the end of a long journey! Went round block several times. In the property more door hooks would be good or perhaps a coat-stand, only 2 hooks on back of bathroom door. Bathroom supplies hadn't been replenished. Despite above feedback, we still enjoyed the property very much and exploring the area.

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• Mr Hancock - Verified booking

  Wow, what an incredible place! The Old Chapel is absolutely stunning, and one of the finest and most sympathetic chapel conversions I’ve ever seen (and great that it's been kept in the family). I love the way much of the interior/original layout and features have been so carefully and lovingly preserved, while creating a luxurious and modern holiday apartment with all the creature comforts you’d expect. Everything is provided for your convenience, including a delicious welcome hamper with locally sourced goodies. The chapel and garden are a heavenly sanctuary, so peaceful. The owner is wonderfully welcoming. The only thing we think could be improved is to fit a separate lock to the internal door in order to secure privacy and keep the holiday let entirely separate from the owners apartment below - but other than that it was absolutely perfect! The village of Nayland is a beautiful ‘chocolate box’ village and a great base to explore from. All in all we had a fantastic stay and would highly recommend it. Thank you Maggie!

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• Mrs Thompson - Verified booking

  Myself and my husband had a very enjoyable long weekend at the Old Chapel Annexe. The building's conversion has been sympathetically and ingeniously done. As others have eluded - the loo in the box pew is fabulously quirky. Maggie is a very welcoming and helpful host. It was my birthday weekend and her treats and birthday wishes were very much appreciated. The village of Nayland itself is stunning with over 100 listed buildings. Can recommend The Anchor Inn. We booked a dining pod as it was a special occasion. Set right beside the river. The friendly staff, the service and the food were faultless. If you're keen wildlife watchers like us, visit Manningtree for Avocets and Wrabness Nature Reserve for Curlews. If you want a seaside fix without the crowds, head to Dovercourt Bay for its Blue Flag beach, quaint beach huts and charming lighthouses. We were blessed with spring sunshine all weekend and the light flooding the Chapel's huge stained glass windows was just glorious!

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• Mrs Hawken - Verified booking

  We had a lovely week in Southwold. The flat is in an excellent location and we found it easy to park and get around. The flat was very comfortable and spacious and on arrival there was bread, milk, eggs, butter, jam & some coffee pods which was a lovely touch, and gratefully received. The kitchen was well-equipped although the kettle needs a descaling! The small bedroom was a little dusty in places - annoying as our 5 year old likes to touch everything! The flat looks out onto a private garden at the back which was off putting at times when you want to get changed and there’s a family of 5 eating their dinner outside the bedroom window - but obviously pulling the curtains solves that problem. The shower was excellent, really powerful and the bath was a good size for our son to splash around in. The blackout blinds in the bedrooms were very good. Overall we had a lovely stay and hope to come back again.

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