Lodges & Log Cabins in West Midlands

Reviews

What our customers say about their holidays

• Michael - Verified booking

  For relaxation the place is on point as very quiet.

  Some of what I’m about to complain about may sound petty but when you review places you have to put warts and all into it. When arriving you approach a barrier which you have to get out the car and press the ring doorbell for someone to open it. Staff seemed friendly enough to check in then You have to pay a deposit for breakages etc £75 and sign sheet, then given a folder of rules and what to do etc . The park has minimum lighting so when it’s dark it’s dark, you need a torch to walk your dog literally, we had rain (as we do) and areas around the park did get flooded so you definitely need some good footwear. Lodge was rented as luxury which was good enough to live in but had a feel of an old peoples home. Cleanliness was not up to scratch as dust on skirting boards, central heating dial and windows hadn’t been cleaned. Hot tub - on settling into the lodge we had a visit from maintenance to show us how to use the tub which was a good touch if you hadn’t used one before, tub was adequate although the step up to it was not fixed down and made of wooden decking so was really slippy. Didn’t see a maintenance guy at our Hot tub from Friday to Friday to check levels etc, I’ve seen this at other places so would have expected to see someone. WiFi is very limited, it’s free to connect if you sit outside reception but when you move you are on your own data which again can be intermittent. Tv in lodge living room was adequate, smart tv. Tv in bedroom wasn’t worth turning on as pixelated and buffered a lot so didn’t use it. We noticed you could connect to the lodge WiFi but didn’t have a password which was strange if you were actually staying in there. The Croft pub on site was a lovely place to eat and drink with the prices suprisingly reasonable, although it wasn’t open everyday and after new year it was closed for 2 weeks for staff holidays which is fair enough but this was not bought to our attention so had to go off site if wanted to eat out or go for a drink. There is no shop on site even just for essentials, you had to go off site which was about 5 min drive. It’s the second place I’ve been to in 6months that doesn’t have an onsite shop which I think is very strange..is this the new thing? There are no dog waste bins around the park only in an exercise area which is not gated off. Recycling or waste bins were no where to be seen around where we stayed so had to leave rubbish in waste bin around by hot tub ( apparently there are some but a long walk from lodges where we stayed. Upon leaving they require you to basically put everything back where it belongs and clean as you arrived this included taking all covers off beds and pillowcases and put in bags provided ( I’ve never had to do this when paying a good amount of money to stay somewhere), leave clean yes we always do as that’s in my nature but to strip beds and make sure all is correct no. When checking out it was a frosty morning and the drive to reception was treacherous and hadn’t been gritted at all, when handed keys there wasn’t much interaction with usual how was your stay, hope you enjoyed it but nothing… All in all it felt like a place that hadn’t finished areas off and decor in lodges are basic for luxury. Recycling looked a big issue as no waste bins in sight. As mentioned at beginning people this is only our feedback as we look for these issues to hopefully give the owners a view from outside and you as possible holiday makers a good insight into holidaying.

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• Craig - Verified booking

  Brilliant break away!

  The only thing I can critize is the lack of signs directing you into the park from the village, there's one sign on a lamppost but it's easy to miss and the postcode we received did not take us to the park. However, after a quick look on Google we managed to find out way there. The park is clean, tidy and well maintained. The lodge was immaculate and the hot tub was already turned on and up heat when we arrived. The staff were really friendly and helpful and advised us on some great stuff to do and see while we stayed. The restaurant is small but after reading some rave reviews it didn't not disappoint the Sunday lunch is beautiful and very reasonably priced. I even managed to squeeze a good day's fishing in on a well stocked lake with plenty of fish caught. This park would not suite all audiences, it is adults only and would not suite certain parties such as hen/stag weekends as there is not a lot of night life in the village and the park bar is attached to the restaurant. However, for a nice relaxing break to escape and just relax this is the best Park to go!

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• Chellie - Verified booking

  Cottage and facilities met expectations of information listed for a luxury lodge, however there were quite a few restrictions on use of facilities.

  For example, hot tub rules, car access and the cafe was closed, even for takeout snacks (other than ice cream). This didn't actually effect our holiday but worth being clear for others. Also the restaurant opening times and checkout times had conflicting information causing some confusion as what is printed/advertised is not what we were verbally told (after the fact for the checkout which was the only real negative point of the stay as we felt we were rushed out before the printed time). The welcome prosecco and provided essentials (e.g. dishwasher tablets, fairy liquid, shower gel, hairdryer), over and above what was listed were a pleasant surprise and could help if advertised. The Croft restaurant deserves a special mention as this was extremely nice. We ate here on numerous occasions during our stay and enjoyed each and every meal - definitely worthwhile visiting but recommend booking.

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• Emma - Verified booking

  Jacobs Meadow is a lovely warm cozy pod.

  When we arrived we were pleasantly surprised by a new spacious conservatory that has been added to the property over looking the pond (not currently shown in the website photos) which added more living space to the overall footprint of the pod. This included comfy garden furniture and extra floor storage space for bags, coats, boots etc. We loved the comfortable fold down wall bed (already premade with bedding!) which was a very novel feature, and everything needed for a weeks stay is provided. A beautiful bottle of bubbly was on the table when we arrived making a welcoming arrival gift. The designated roomy car parking space is much closer to the pod than we first thought (going off the current website photos) which made life easier when unloading and loading the car. All in all a super building and incredibly romantic (plus, our little dog loved it too). Well done Jacobs Meadow!!!! 10/10

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• Susan - Verified booking

  The kitchen has everything you could want and is very clean as is the rest of the lodge on the whole.

  I did have to ask for the hot tub to be cleaned as it had algae floating in it when we got there and green slime on the sides. After emptying and cleaning it was fine. One of our beds had no sheets so we had to spend first night with an unmade bed. This was quickly resolved when we told them the next day. The furniture is the most uncomfortable ever. The beds aren't comfortable at all and the sofas are impossible to get comfy on. I didn't watch tv in the bedroom as the remote was too grimy to want to touch. The lack of wifi in the lodge was a big problem to us. Anyone needing wifi should avoid this place. There is very little to do in the area which may suit some people but made our week tedious and boring. On the bright side, the ducks are a delight. We bought seed for them and enjoyed feeding them every day.

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