Holiday Cottages In Western Isles

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  We booked this property as it was advertised as a high spec property.

  The location, the views and the space were all excellent. However, as the previous reviewer has stated, the maintenance of the property is very disappointing. In addition to the broken shower, the lack of lightbulbs, the broken microwave and oven seal, the broken sink and the lack of toiletries mentioned in the previous review we also encountered a number of issues: the property was unclean throughout including a stained and orange mould covered shower curtain, the sofas are ripped, there are multiple chairs missing in both livingrooms, two dining room chairs were broken, the owners had a number of packages delivered while we were there which took up a lot of space, there’s a leaking vent which has been covered in brown tape, the carpets are stained, the curtains are hanging off the wall in one bedroom and the kitchen worktop is in a general state of needing upgraded. The most upsetting part of the property was the state of the decking, a number of the boards were very rotten and bits were sticking up. As we had 2 toddlers with us that made it unsafe to use. We have raised these issues with Sykes and provided photographic evidence of all these issues (which we are unable to add here but will on another site) and have eventually received a 10% refund but we are very disappointed and feel unable to book the property again next year.

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• Chris - Verified booking

  I've used this same property on 10 previous occasions.

  It's a stunning location and a lovely place, it's well fitted out and has a lovely open space in the ground floor area for dining and relaxing. However, over the last 3 years there are a variety of maintenance issues that have not been addressed and they are slowly increasing. At £3000.00 per week, you would expect these issues to be addressed, not just left. Upstairs The left bedroom no bulb in bedroom light or in the lamp. Upstairs bathroom shower out of order for last 2 years. Upstairs bathroom no plug for sink. Only 1/3 of a toilet roll left in bathroom Downstairs The microwave wasn't working & the the oven seal was hanging loose. The tumble dryer filters were full of sand we cleaned them out but needs doing properly. There are no plugs in several sinks in the ground floor bedrooms. Replacement toilet seat that’s been fitted in one room but is loose. Two bedrooms were left with just half a toilet roll, no spares were left. We replaced toilet rolls and washing up liquid as none was left. Many of these are minor things but not what you would expect for a high end property costing around £3k per week.

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• Patrick - Verified booking

  A State of the Art Holiday Home.

  Warm friendly place with lashings of hot water for all the guests all the time which is unusual in the Hebrides. Myself and my friends have been visiting North Uist annually for over 30 years and this house in Clachan Sands is probably up there with the best but its also the ‘most expensive’ house we have rented by far. Its interior design is quite American in its set up shouting the merits of open plan living with huge picture windows taking in the wonderful views. As a pure observation, we are all log burner owners & the central cool looking log burner in Clachan Lodge either needs replacing or over hauling / servicing as the door does not close / seal properly and it would be nice to be left some wood & turf / coal to burn as there was none. We will return to North Uist and this house will be right up there if we have enough guests , it’s a perfect space for 5-6 adults and 3-4 kids, in my learned view of the Island, a keen eye must be kept on budget - pricing as otherwise it will price itself out against hotels & establishments.

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• Sheila - Verified booking

  This is a lovely cottage with great views across the moor and over to the sea.

  Handy for the North part of the island where there are fantastic beaches and good cafes. The house has a good sized en-suite bedroom downstairs and a double and twin room upstairs. The front garden is entirely enclosed which is great for dogs or to keep young children safe. The rear garden is a field which is superb for playing football or run around. Fully electric heating and comfortable furniture completes the accommodation. A nice welcome pack with porridge, chocolate, oatcakes, biscuits etc. One thing take bread and milk with you for the Sunday as most shops and cafes are closed that day. The local hotel is busy and you need to book in advance.

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• Tracey - Verified booking

  Absolutely fantastic stay.

  I was contacted by the host in the days leading up to our arrival sending us information on the house and local area which was really useful. On the day of our arrival the hosts had put some lights on in the house, as we were arriving late in the evening, and had also put the heating on which gave the property a warm cozy feel. There was a lovely welcome basket provided with some local treats included. The property is perfectly situated close to numerous beautiful beaches and is only a short drive to Stornoway. The property has everything you need, is beautifully decorated and well kept. We thoroughly enjoyed our stay and will be returning.

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