Holiday Apartments in Woolacombe

Reviews

What our customers say about their holidays

• Mr Jones - Verified booking

  The property is modern as it forms part of the conversion from the old Narracott Grand Hotel into appartments. It is well appointed with two good bathrooms and two large bedrooms. It is in an excellent position, being close to restaurants, shops, beach etc. Guests need to be on their guard as there is astep down from the lounge area to the kitchen area which caught my wife out several times over the first two days causing her to fall. We resolved it by placing a chair on the step to act as an obstacle and a reminder. Also beware that the wooden bedframes are wider than the mattress and are painful on the shins if you are not very careful. We were a bit dissapointed that the outlook from the lounge was not a lovelly sea view, but a rather unattractive red brick building. The sea view is available, but only really from the very narrow balcony. We had a few operational issues when we first arrived relating to the operation of the central heating and the TV. It was very irritating that the owner was only prepared to communicate by text message. One simple phone call could have resolved our issues but I eventually gave up with the text messages and after two days found a way around the issues myself.

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• Mrs Sandra Craven - Verified booking

  Property was not ready when we arrived at 16:30 - dirty bed linen and towels on floor, unmade beds and not cleaned. Phoned housekeeper who had no knowledge of our booking and advised neither had owner who had only left at 15:00 - she was very apologetic and said she would get cleaners to come asap. Phoned Mardsens who kept me on hold for about 5 mins then told me they had no idea what had happened. I explained what the housekeeper had said but nothing other than ‘I’m sorry’. I asked for an email explaining what had happened to be sent in a few days but still haven’t heard anything. Cleaning team were great and came about 18:30 to collect dirty laundry and made beds and said would come back to do clean following day at midday which they did. They were very apologetic and lovely people. Also the designated car space had a car in it so had to knock on all apartments to get it moved - owner of car was another residents daughter who said ‘they always park there’. Overall a very poor start to our holiday. Still waiting for email from Marsdens to explain what had happened - what if we’d arrived later at night?

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• Jenn - Verified booking

  I had a fabulous stay at Seashore.

  I was very happy to see the sea view from both the bedroom and from the dining area. The whole set of apartments have a communal stairway but there wasn't any noise at all coming from any of the other flats. The position was so central to amenities and more importantly the beach. The flat itself was very pleasant with everything you could want. I felt very comfortable there. There were however, a few cobwebs about. My only concern is the parking spot. It is clear to find but is on a steep slope so make sure that you put your car in first gear to avoid a rolling car!

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• Mrs Unsworth - Verified booking

  We had a fabulous break - the apartment was absolutely perfect for us and definitely made our week. It was really spacious, well equipped and the beds were super comfy. The welcome pack was a lovely and thoughtful gesture. We also made use of the pool facilities and this was another reason why we booked this accommodation. We’ll definitely be back. On a separate note, the correspondence from originalcottages was spot on - lots of communication leading up to our stay and all instructions really clear. Thank you.

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• Mr & Mrs Kevin & Sarah Davies - Verified booking

  Absolutely lovely property and location perfect, Unfortunately reason for my cleanliness scores was the property was not clean as regards the dirty rugs and cusions also after striping the beding off as requested the matress toper had a number of staines on it , Surely who ever made the bed would have seen them !!!!, Also hair in the bathroom sink again should have been spotted, A shame really because as I said beautiful place and location, So no won't be coming back, Sorry.

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