Villas In Yarmouth

Reviews

What our customers say about their holidays

• Heather - Verified booking

  Overall we had a lovely stay here.

  The cottage was clean, beds comfy and all the extras you would need like hand wash, toilet paper, dish cloth, washing up liquid etc. There were also fans provided for each bedroom which was a bonus in the heat. We stayed as a family of four with a 9 year old and 2 year old and one of the main reasons we booked Munday Cottage was because it was advertised that there was a play area located on the site which the cottage was on- West Bay holiday park. However on exploring the site on arrival we were met with a building site in place of the playground and an additional parking area where the tennis courts were advertised through the photos on Sykes website. When I contacted the owner they said that they had told Sykes to remove this inaccurate information but even while we were there these two features were still being advertised on their page. It really was disappointing and my son was disappointed too. The site itself too didn't have many people staying on it. I would say if you are a family with young children this probably isn't the place for you but as a couple or family with older children then it's a lovely quiet corner of the west of the island from which to explore.

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• Sally - Verified booking

  We arrived to find we had no hot water or heating.

  When I rang the owner she nonchalantly told me the boiler wasn't working, a plumber had been out the day before (Sunday) and a part was ordered, to arrive Tues/Wed. By Thurs AM, after little communication, I rang Sykes who gave the owner until 3pm to resolve the situation. The boiler was fixed shortly before 3. That, along with unhealthy looking pans, kettle, (photos sent to Sykes) shower cubicle in need of a good scrub/regrout and an uncomfortable old sofa, certainly put a dampener on our week. Then I came home to see the previous occupant had also had problems with the heating throughout his stay, with no hot water the last couple of days. Booking.com has a review from July, detailing similar problems. A one time offer of £109 compensation was offered by the owner which doesn't cover the 3 nights with no boiler. I have not yet received a response from Sykes as to how she came to this amount. There are other properties at this site which I am told are in excellent condition, and only a 20 minute walk from the quaint seaside village of Yarmouth which is worth a visit.

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• Simon - Verified booking

  The cottage was attractively furnished, and well equipped.

  The site was quiet, though it was out of school holidays. The hot water and heating worked, though the heating thermostat didn't seem to (heating was on or off). Overall we had a lovely week. One of our party is a wheelchair user. We have the following comments on this accessible cottage: good points are a disabled parking space outside and step-free access to the door, level access to the shower and a grab bar. Maybe a drop-down shower seat would help. We brought our own shower stool. The toilets would benefit from either drop-down or fixed rails to aid standing. The shoe cupboard in the corridor takes a lot of room, making getting in or out of the main bedroom very difficult in a manual wheelchair; similarly with the twin room and the table and chairs. Access would be fine with a walking frame. Maybe the cottage description could say there is limited room for a wheelchair. We left a charger behind, and were shocked to see there's a £30 charge to post items, so will buy a new one.

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• Debra - Verified booking

  We thoroughly enjoyed our stay, mainly because of the great weather and the fantastic location with sea view.

  The bed was extremely comfortable. There were, however, a number of things that would have made the holiday better. Firstly, the cooker, the handles of the oven door are broken off and just barely hanging there. There is no grill rack on the grill pan, which is a basic necessity. A couple of chips in a plate and a cup. The fridge has shelves missing. But a suggestion, which would make such a massive difference to the enjoyment of the holiday would be a partition between the property and the property next to it, instead of having to share a patio with strangers. The property states 'a romantic' break for couples. This is so not a romantic situation having to overhear other people's conversations, speak quietly so they can't hear your conversations, and having to sit outside eating alongside strangers. As far as we were concerned this was a massive drawback and would probably deter us from booking again.

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• Rosa - Verified booking

  The arrangements were organised very well and we met Mr Brady at the allotted time.

  The cottage was comfortable for the two of us, it would have suited a couple and a child, but I think four people would have struggled. We did not cook during our stay, but the kitchen equipment seemed to be satisfactory, although it would be very useful to have a small freezer, even just for making ice within the fridge. A bit more shelving space in the bathroom and a larger shower head would also be useful. But the very hot water was ideal. We used the cafe next door for coffee/tea/Sunday lunch - a roast carvery and for a breakfast. All very good. The walk into Yarmouth is not far, which again is a bonus. There is a small stretch of beach that is slightly difficult to walk on due to the stones and if walking at night, you do need a torch. All in all we had a very enjoyable week and this was an ideal quiet base to get out and about to see the Island.

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