Holiday Cottages in Yorkshire & The Humber

Reviews

What our customers say about their holidays

• Phil - Verified booking

  The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.

  The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.

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• Ann - Verified booking

  Finch 59 is a lovely lodge with quality fixtures & fittings.

  It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.

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• Clare - Verified booking

  A perfect quiet village hideaway with everything we needed and a great host.

  Parking immediately outside was easy. Easy access to York, the coast and the moors. A comfy, quirky cottage with lots of split levels and low beams. Ideal for 4 people (sleeps 6 in 3 double rooms) but the lounge would be a squeeze with more than 4 people. WiFi and TV both good and loads of space throughout the property. Pretty small courtyard with plenty of seating and totally secure for the dog. Loads of hot water, comfy beds and well equipped for cooking. Simon was a great host and there are a lot of extras provided like board games. It would be useful to have a non-stick frying pan, tumble drier, and a better ironing board/iron. We made good use of the washing machine with all our muddy walking gear and there is a drying rack. The bathroom floor would be better with lino rather than carpet and this is the only thing that I think should be changed to make the property even better - a minor point as it is a great place to stay!

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• Kerry - Verified booking

  Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.

  Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.

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• Mr Bailey - Verified booking

  Yes - previous guests comments would be enlightening. Why is it not possible to comment directly on your web site? My comments in summary The accommodation is lovely, the outside space is not dog secure, because it is shared with the owner that lives in the adjoining property. The external lighting for the car park area was non functioning . It's November, dark and raining, and the steps are 3 and a half - so the last step is irregular - just right for tripping up in the dark. The dishwasher not working seems to be a recurring problem. The little notes telling you what to do are rather "school teacher" Finally, the note to strip the bed on your exit - for safety reasons, I guess covid? is now just wrong. we have stayed in many venues and never been asked to strip the beds.

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